At Force Home Services we are all about the people. We want you to be comfortable with the people we send to your home. Sure you expect us to be technically skilled and we are, but moreover our technicians and installers are clean cut, friendly professionals that I am comfortable having in my home. I am the owner, Ron Strelke, and I have a family, home and business that I am very protective of and I want people around me and my family that I respect and trust. Those are the people we send to your home. We do not hire subcontract labor and we do not hire seasonal labor. We are a modest sized company with 15 team members including me. We service Northeast Tarrant County, Denton County and Collin County. We are not a low cost provider but strive to provide a true value for what we charge. We never collect until you are happy with the job we have done. Our goal is to have the opportunity to service your home the first time, our mission is to make you a client for life. Additional phone - (972) 436-2665. Additional DBA - AirForce Heating & Air Conditioning Inc.
Business highlights
40 years of trusted experience
Emergency Services Offered
Services we offer
Heating & air conditioning maintenance & repair. System installation. Duct cleaning. Duct replacement. Air filtration systems. Radiant barrier. Plumbing. Fixture installation. Water heaters. Tankless. Instant hot water systems. Water purifiers. Water softeners. Garbage disposals. Drain clearing. Natural gas & propane lines & appliance connection.
Excellent people. I have used them for several years. They were the company I first used when I joined Angies List. They show up when they said they will and do what they say. I always thought of them as professional, prices fair and whatever I had a problem with they took care of it in a timely manner.
Description of Work: I used Force Home Services to check my system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Force Home Services
Thank you so much for your great review Sir; it is greatly appreciated. It has always been our pleasure to serve you.
Shane M.
01/2017
5.0
plumbing
+ -1 more
No issues. Everything went according to plan.
Description of Work: Water heating flush and quick inspect.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
leo M.
12/2016
4.0
heating & air conditioning/hvac
+ -1 more
It went just fine. We had a difficult time for them to come out. Other than that, it was fine. My interaction with them was fine. If they do the job, then I'm happy. They did exactly what they were supposed to and it was fine. I would tell my friends to give them a call.
Description of Work: I purchased a big deal for Force Home Services.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$49
Ed G.
12/2016
4.0
plumbing
+ -1 more
The installation of the faucets went well, and I believe they were giving me a very reasonable deal on signing up for their comfort care. My issue with them is in their follow up and scheduling. I scheduled a follow up to complete the work (needed an additional part for shower knob). I called back to the office the following day to schedule a visit the next week. The day of the appointment there was no call back, no follow up and communication that the service would not occur. I had to call the office to find out that my appointment would not be honored and I would have to reschedule. I was HIGHLY disappointed that as the customer, I'm the one who had to call the office and find this out. And the only thing they could offer me was "Oh well, unfortunately we can only reschedule you for the the following week". I do understand that this is close to the holiday time and there could be scheduling issues, but to get no call and to basically be told there was nothing they could do, really makes this hard to swallow. And to top it all off I signed up for their Comfort Club, spending more money with them. Once this gets done, I don't think I'll be going back to them for any future services.
Description of Work: I had some plumbing work done, adding new faucets in the master bedroom and in the kitchen. I also was sold on their comfort care package for the my heating/cooling units.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0
$575
Gregory A.
12/2016
5.0
plumbing
+ -1 more
I found that they have a home service club. I joined it.
Description of Work: Toilet tank leaking into bowl. Caused very high water bill (triple). Took a while after the AL purchase to get them on sight. To be fair it was Thanksgiving week. They arrived at the appointed time and all was good from then on.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$149
Greg I.
12/2016
5.0
plumbing, water heater repair
+ 0 more
They did a good job, but unfortunately, my water heater turned out got too much silt and they could not drain it. That part of it they could not do because my water heater is too old. They are very professional in their inspection and I was impressed with them.
Description of Work: I purchased a Big Deal from Force Home Services for a water heater drain and flush and plumbing inspection.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Lonnie B.
12/2016
2.0
plumbing, water heater repair
+ 0 more
all that was done just hook up a water hose and drain water from water heater. I could have done that. The web site say they would check all water faucet and water pressure. So I guest for $45 you get just water hose hookup and drain.
Description of Work: Water heater drain.
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
3.0
punctuality
1.0
$45
james S.
11/2016
5.0
heating & air conditioning/hvac
+ -1 more
I trust them enough not to tell me something needs to be done when it doesn't.
Description of Work: I have the comfort package. They come by twice a year and do the spring and fall service. I have been with them 20 years. We started with this house then we bought 3 more houses and they take care of all four houses for me. They were at a rental property doing the fall inspection. He said there was a wire missing and without the wire furnace wouldn't start then he said the system was dirty and he could clean it for me.
Rating Category
Rating out of 5
Yes, I recommend this pro
$210
Deborah E.
11/2016
5.0
heating & air conditioning/hvac
+ -1 more
There are excellent and do very good work. The service is excellent and the employees are great people.
Description of Work: Installed new AC
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Force Home Services
Thank you so much for your kind review. It has been an absolute pleasure working with you and I wish you all of the best in your new home!
Marie T.
11/2016
4.0
heating & air conditioning/hvac, small appliance repair
+ 0 more
That was good job. I am not professional, so he goes back there looks at air conditioner and I have to take it for granted that he did what he was supposed to. I asked him because it is a package if it needed freon, and he just look at me. They try to sell you some parts. Obviously they are going to give you $49.00 checkup, but it's a hidden thing and say oh you are going to need to upgrade. I had an additional thing that I had to pay.
Description of Work: For the air conditioning tune up and coolant.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$278
Jeff P.
09/2016
5.0
plumbing
+ -1 more
Forced Home Services did an awesome job! They came out the same day and accommodated my schedule after work. When another plumber told me it would cost $800 and they would have to bust through the wall, Jerry from Forced Home Services was able to clear deposit out of the valve and get it working good as new for $94. Will for sure call them next time I have a plumbing problem.
Description of Work: Shower faucet had low water pressure
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$94
Response from Force Home Services
Thank you so much for your great review. Jerry is an excellent Master Plumber who takes great pride in his work and in his service to our customers, We are so glad we could help you out and save you so much money.
james S.
09/2016
5.0
plumbing
+ -1 more
I've been with them for 15 years, I have total trust in them.
Description of Work: They replaced a toilet for us.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Force Home Services
Thank you so much Sir! It is our great pleasure to serve your needs at each of your properties.
Greg S.
09/2016
5.0
plumbing, water heater repair
+ 0 more
Force Home Services did a fine job. They were thorough and professional. I was impressed enough that I've already had them back to install a new garbage disposal and an automatic sensor and water shutoff valve for my water heater.
Description of Work: Water heater flush and check of all plumbing fixtures in the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
Response from Force Home Services
Thank you so much for your great review. Our plumbing department is staffed by a group of great guys who take a lot of pride is providing excellent service. We are glad you have been impressed and look forward to serving your future needs.
Santiago S.
09/2016
5.0
heating & air conditioning/hvac, plumbing
+ 0 more
Awesome service. Performed as described. Would definitely recommend.
Description of Work: AC Unit tune-up
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Douglas D.
08/2016
5.0
water heater repair
+ -1 more
They young man that came out was very professional and talk me through all of what he was doing. Excellent job and company.
Description of Work: Flushed my hot water heater in the garage. They also did a plumbing inspections of my sinks and toilets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Anita P.
08/2016
5.0
plumbing
+ -1 more
Master plumber inspected all of my drains, water heater, faucets, measured water flow volume, and repaired two broken bathtub drains. He was on time, called before he arrived, went to get parts and returned quickly. I trusted him and of course Force Home, who does all my heating and A/C &, plumbing work and services my heating and A/c unit quarterly.
Description of Work: All home plumbing audit and repair of two leaking bathtubs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Alissa R.
08/2016
3.0
heating & air conditioning/hvac, insulation, plumbing
+ 1 more
But I wasn't really very satisfied, I got this warranty from them and I also had them put ducts in and so I had a warranty and it also include plumbing and I really got really high quotes on everything and I didn't get anything done but I did have that gutter I mean that duct and with that we had that issue so it actually probably needs to be re framed but basically we just have it were we can change the filters on it for now but that's about it.
Description of Work: I used Force Home Services for heating & A /C, plumbing and Insulation.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
4.0
punctuality
5.0
$200
Steve P.
07/2016
5.0
heating & air conditioning/hvac, plumbing
+ 0 more
AOK. The rep quickly and efficiently determined that a new solenoid was needed. He had one on his truck and installed it. AC working fine since then.
Description of Work: Repair of AC unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kenneth K.
07/2016
1.0
heating & air conditioning/hvac
+ -1 more
Horrible. I don't believe they Tuned Up anything. Also, the guy told me I needed a new motor, which I bought for $250. Then, after that was installed, he said I needed a whole new unit for $6,000. I shopped around and found out that any reputable a/c guy could have determined that the unit was bad without replacing the motor. Also, I got a brand new unit for around $2,000 less. I am VERY disappointed, will never use or recommend this company again, and feel that I did not get anything of value for the $198 that I paid for the inspection and felt taken advantage of with respect to paying the additional $250. Ken.
Description of Work: I paid for 2 a/c units to get a Spring Tune Up and inspection.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0
$450
David C.
06/2016
2.0
heating & air conditioning/hvac
+ -1 more
Out of the 14 items that the deal includes, the technician performed only one item that I know of: Check and clear drain lines - done I know for a fact that the following four items were not performed: Supply and change filter if disposable 1 inch standard size, clean EAC if present - did not do Outdoor coil wash - did not do Inspect evaporator coil - did not do Video inspection of ductwork and plenums - did not do I do not know the extent of completion for the following items (where applicable): Complete electrical inspection of motors, capacitors, contactors and compressors Safety check of limits, relays and emergency shutoffs Lubricate all motors and wheels Outdoor coil wash Inspect evaporator coil Check refrigerant Charge Video inspection of ductwork and plenums Balance if dampers are available Check Thermostat calibration and recalibrate at no charge Since the deal heading had 'filter' in it, I would have expected he would at least replace the filter. When the technician was finished, he expected payment for services and insisted on $49. When I said that I thought that the deal was for the service, he insisted that, no, the deal was for $40 off of the regular price. It made absolutely no sense to me, but instead of an arguement, I gave my credit card info which he put on the receipt. After he left I immediately called AngiesList to check the deal conditions and asked if the AL support staff could call the company and ask that they not charge the card. Lisa of Force Home Services called and apologized and said they would not. I am not at all happy with the performance of the service technician. His performance was the deciding factor inmy decision to have the HVAC replaced instead of serviced.
Description of Work: The provider 'clean'ed the ac unit.
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0
$49
Victor R.
06/2016
1.0
water heater repair
+ -1 more
Nothing was done. I called their phone number to get an estimate on replacing a corrosive gate valve on my water heater. The girl that answered the phone had to check with someone else. She called me back and said that for $59 they could come look at the water heater to find out what needs replacing because she is not sure what I am asking for. I told her what needs replacing, a corrosive gate valve on the water heater, and if she and her crew do not know what that is, then they should not be working on water heaters. Simple request, approximate cost to replace one part and they want to charge me money to give me that estimate.
Description of Work: Nothing. They wanted to send someone to the house to do an inspection at a rate of $59 just to give me an estimate of the repairs I was asking for by phone.
Rating Category
Rating out of 5
Response from Force Home Services
We do not do estimates by phone for repairs. While the men and women working in our office are very intelligent, they are not experienced plumbers or AC technicians. They are told not to give estimates on repairs because they are not qualified in that area. We also do not work off the customer's diagnosis as we have found that it is often incomplete or inaccurate. In this case the women that answered the phone would not likely know that there are potentially 3 different gate valves on a typical water heater. One on the cold in, possibly one on the hot out and the boiler drain. If cold side we have to shut off water, hot side no need to shut off, boiler drain we would have to completely drain the heater. Does the system have an expansion tank and how is it installed relative to the valve to be replaced? Is the system piped with copper or PEX? Is there a second heater in parallel or series? Is there a circulating system tied into the system? These are all issues that can effect the work to be done and consequently the price. We have found when a price is given over the phone (even by me) that all too often one of these issues is overlooked or missed altogether and the customer is frustrated when the repair is not as quoted over the phone. Therefore it is a policy that we (including the owner) do not quote work sight unseen. We are aware that many other companies are happy to give phone quotes (we call them guesses). Thankfully we are not one of them.
Herb W.
05/2016
5.0
heating & air conditioning/hvac
+ -1 more
Superb service at a superb price. I expected a hard-sell but the guy came across without being offensive. Aflso, the fellow doing the job struck me as refreshingly honest, as well as informative and professional.
Description of Work: Summer tuneup for A/C + add 2 lbs. freon
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
Daniel C.
05/2016
5.0
water heater repair
+ -1 more
It went well. I'm quite happy with them.
Description of Work: They came to flush my water heater through the deals I purchased.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$98
Lee L.
05/2016
5.0
heating & air conditioning/hvac
+ -1 more
As always Force Home did a fantastic job. They are always honest and reliable.
Description of Work: A/C service check
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Thomas D.
05/2016
5.0
water heater repair
+ -1 more
Had two hot water heaters installed...David and his Assistant did a great job, hauling two old water heaters out of the attic and installing two new ones, plus adding a leak detector/auto shutoff system. The leak detector/auto shutoff system didn't have sensors for two water heaters, so David returned the next week to install the second, just like he promised. Courteous, prompt, clean, and competitively priced...I highly recommend Force and David!
Description of Work: Removed old and installed two new hot water heaters and a leak detection/auto shutoff system.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Heating and Air Conditioning,
Water Heaters,
Drain Cleaning,
Drain Pipe Installation,
Water Filtration and Softening,
Natural Gas Lines
FAQ
Force Home Services is currently rated 4.7 overall out of 5.
Sunday: 8:00 AM - 8:00 PM
Monday: 8:00 AM - 8:00 PM
Tuesday: 8:00 AM - 8:00 PM
Wednesday: 8:00 AM - 8:00 PM
Thursday: 8:00 AM - 8:00 PM
Friday: 8:00 AM - 8:00 PM
Saturday: 8:00 AM - 8:00 PM
Force Home Services accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Force Home Services does not offer free project estimates.
Yes, Force Home Services offers eco-friendly accreditations.
No, Force Home Services does not offer a senior discount.
Yes, Force Home Services offers emergency services.
No, Force Home Services does not offer warranties.
Force Home Services offers the following services: Heating & air conditioning maintenance & repair. System installation. Duct cleaning. Duct replacement. Air filtration systems. Radiant barrier. Plumbing. Fixture installation. Water heaters. Tankless. Instant hot water systems. Water purifiers. Water softeners. Garbage disposals. Drain clearing. Natural gas & propane lines & appliance connection.