DCT Roofing Solutions Inc

"It was a pleasure working with you. Thank you for trusting in DCT and allowing me to walk you through the insurance process. It's customers like you that make me love what I do. We are always here should the need arise for any of your roofing needs in the future. We value your customer feedback and hope you will share your experience with your friends, family and co-workers. Thank you again for choosing DCT."

"Thank you for trusting DCT with your roofing needs. We depend on customers like yourself and welcome the feedback. If you have any further roofing needs don't hesitate to reach out to DCT."

"Thank you for your feedback. This job was a coupon and on that coupon it states the service that is included. As you can see my salesman completed the job per the scope of the coupon. I am sorry that you are not happy with the price. I will discuss this with Angie's List as the $99 was paid to them. I do not get any of that but I did gain a valuable customer in return and was able to provide a service to you. We go above and beyond to provide quality customer service and deliver on our promises. I will reach out to customer service and see if they can refund you the $99. If you should need DCT for any of your roofing needs please don't hesitate to reach out."

"Thank you [Member Name Removed] for trusting in DCT for your roofing repair. We depend on customers like you to keep our local family run business running strong. I'm glad we got your roof repaired and don't hesitate to reach to DCT if you should have any further roofing needs."

"Thank you taking the time to leave us your feedback. We value each and every customer. We depend greatly on referrals and word of mouth. Let us know if DCT can assist you with any of your future roofing needs."

"It was a pleasure working with you on this project. No matter how big or small we value each of our customers. We know that when the need arises that you have many choices of service providers available to choose from. Thank you for choosing DCT. I'm proud of our team at being the best in the industry at what they do. That's why our customers become our family and a customer for life. If you should need our services again.... please don't hesitate to give us a call. Moneeca Glasscock/ President/CEO"

"I'd like to first state that this was not a roof that we initially installed. Mitch was sent out to try to locate the leak. As most know this can sometimes be tough to do. We guarantee our repairs and always strive to do our best to correct the issue on the first try, thus why I stated we guarantee our repairs. Leaks will find the path of least resistance and often start not exactly where you might find the leak on the inside. With that being said, after she reached out again and asked for a refund my office manager reached out to her again to try to satisfy the customer but she declined our services. I made a call to her personally and spoke with her about the issues. She politely asked for a refund and that she in return she would remove the"F" rating. I overnighted the check the next day. I made a call to make sure she received it and again stated once it clears she would be removing the "F" rating. I had faith that she would stay true to her word as I did mine. We do take a whole lot of pride in our otherwise "A" rating over the years and this disheartens me that I held up my promise and tried to solve the issue yet the customer still hasn't done her part. Maybe an oversight on her part but we still continue to always go above and beyond to satisfy our customers. I do realize that sometimes no matter what you do you just can't make everyone happy."

"Thank you for your business, and thank you for your report. You don't know just how important it is to us receive reports from our customers. I am glad we could be of service in getting your home back in shape after the storm damage you suffered. Please let me know if there is anything that we can do, or answer any questions you might have. Thank you again."

"Thank you for your business! We greatly appreciate it, and you as our customer. If we can assist you in any way, please let us know! Thank you again!"

"Thank you very much for your all "A's" review. Please let us know if we can assist you with anything in the future. We greatly appreciate your business! Kris Howard President/CEO"

"Thank you very much for taking a moment of your time to write a review about how things went and how you were treated when we performed the work on your home. We greatly appreciate you doing that and we greatly appreciate your business. We know that when the need arises for such services, you have many choices of service providers available to choose from, and you chose us. I am confident you made the right choice. I'm also proud of our team for being the best in the industry at what they do. That is why our customers become our family and customers for life. Thank you again. Kris Howard President/CEO"

"Thank you very much for taking the time to give us a review. We greatly appreciate it. You guys were a pleasure to work with throughout the whole process. If for any reason we can ever assist you with anything in the future, we would love the opportunity to do so. Thank you again, we do appreciate your business. Kris Howard-President/CEO"

"Thank you for your kind words and for taking the time to give us a review. We greatly appreciate your business and you as our customer. Thank you also for the chance to assist you again with the other issue you've discovered elsewhere around your chimney. I'm sure we will be able to put that worry in the past for you as well. Thank you again! Kris Howard-President/CEO"