Arrow Pest Control
About us
Arrow Pest Control is a family owned business serving Denton and Collin counties. We have been in business since 1996. We offer complete pest and termite service. We offer monthly, bi-monthly and quarterly pest service. All services are guaranteed.
Business highlights
Services we offer
Pest control, termite control. We treat for all insects. We offer a once a year Fire ant treatment. We also offer rodent control.
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
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17% |
himself came to spray, but he was late about 3 hrs. I received a call
from their company just like the first time, and been told that they
will be at my house on the 7th at 9am. Today is the 7th, and they
showed up at 1:30pm. Since I work nights, I went back to sleep at noon,
after waiting for them all morning long. Then I receive a call from
the owner who was very, VERY upset that I wanted to cancel my service
with them. I TRIED to explain to him that I was told 9am and he
started to get a little loud and angry, telling me that I was wrong and
that his computer showing 1pm appointment. I was trying to explain to
him that there is a problem with who ever making the appointments, and
that happened the second time. At this time he got VERY angry... I
told him that I will not argue with him, that I will just make a
complaint, at this time he offered me $80.00 not to report this to
anyone! Its not about the money! He accused me of making a mistake for
the second time. Then he told me that, that lady that told me the
wrong time WILL BE FIRED and that he hopes that im happy and hung up the
phone... Is this how we run our company's now?! Im a small business
owner also, and I have NEVER called any of my costumers to accuse them
of making a mistake or by raising my voice at them or even try to bribe
them. When I met the owner the first time, my impression was good, but
now I can see true colors, and how they run their company. I wouldn't
do business with this man again even if it was free for a year. I will
not recommend them unless you want to wait ALL DAY for them. They love
telling you one time, come in at another, and if you refuse to do
business with them, the owner will call to scream at you. Whats next?
Them comming to my house and threatening my life also?
"In response to your comments: As I tried to explain to you in our phone conversation we were not late for either service. We give our customers set times and we always arrive on time. I was not upset when I called you. I was trying to calm you down and offered to come back at no charge and do your service. I would assume this is where you came up the 80.00. The comment about firing the lady never happened. I never accused you of making a mistake. Thank you, Mike Shortell Owner- Arrow Pest Control"
Licensing
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