Higgins Contracting

I really want to give 5 stars, but as our whole house remodeling progressed the professionalism declined. We asked time and again for an estimate on our remodel and never received one... the work just started. When we received a bill it was partially itemized but no costs were associated with the items. There was just a total that was thousands of dollars! We wanted a detailed receipt only so that we knew where our money was going. When we finally suggested that the bill may not be paid until we had a detailed invoice we determined that we had been double billed for some things and charged for an item that we had not received. This was all worked out in the end, but stressful none the less. When my husband tried to talk to Cammy about this on the phone she talked over him, was unnecessarily loud and down right rude. There was absolutely no way to reason with her. Kevin does AMAZING work though there were many interruptions due to illness, doctor appointments and other jobs. We endured five months of renovation that probably could have been done in three months. We are thrilled with the outcome but things would have gone much better if we had insisted on estimates, detailed invoices and signed a contract regarding time frame. Probably the biggest problem was the fact that Cammey schedules all the jobs and did not allot enough time for our project. She also does all the billing and told us it was too difficult and too much trouble to do an itemized bill, however the bill we did receive was down to the penny! We have remodeled 2 other homes, with other contractors, from top to bottom and have never incurred these problems. We spent $50,000 plus on this project and feel that we were entitled to a high level of professionalism. This company may be adequate for small jobs, but for whole house remodels I would look elsewhere.