Ceniza Hills Clinic

Receptionist was passive, unhelpful, and incompetent. Another staff member was RUDE and UNPROFESSIONAL, J. Galindo. Was given 'appointment cards' with dates and times for appointments, never received a courtesy card to confirm appointments, and when I did call to confirm, I was told there were no appointments listed for me. This happened on two seperate occassions at this clinic. The doctor had told me to go to the local hospital to have my mammogram and bloodwork done, when I got to the hospital on the day of the appointment, the hospital told me that I did not have an appointment, that the Cenzia Hills Clinic had never made the appointment for me. The incompetence with this clinic is just horrible, in my opinion. I was overcharged for services, and later received a refund check for the entire bill that I paid. I have filed a complaint with the Better Business Bureau and the Attorney General of Texas concerning the practices of this clinic.