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IMAGE ROOFING CO

About us

Image Roofing is a family owned and operated business since 1983, dedicated to following the company's standards of excellence with the primary focus being customer satisfaction and quality workmanship. Image Roofing specializes in completely researching the available roofing materials which allows us to recommend the right materials for the job and select the style and quality which will provide maximum return on investment for our clients. Image Roofing will consider the condition of your roof and propose a cost effective way to extend its life or a cost effective way to replace it.

Business highlights

42 years of experience

Services we offer

General Construction, Insurance Claim Work, Roofing, Siding

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
2.84 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
25%
3
50%
2
0%
1
25%
Showing 1-4 of 4 reviews
Matthew S.
Feb 2022
1.0
$12,000
Image Roofing put a roof on for me approximately 10 months ago. In that time, I have had to contact them on two separate occasions. The first time I noticed one of the vents was not rotating and the second time was about a leak on a vent and additionally a small section of shingles, approx 16 inches by 6 inches, that had come off in a storm. For the vent not rotating, I had to contact him twice to get it fixed after I was told someone would be out that week. When I first contacted Shayne about the other two issues he said he would be out within a week again. Two weeks went by and never reached out to me. I reach out to him and he apologized, said he had been doing "training" in Dallas and came out later that day. I'm not sold on the leak fix, but he said he would be back for the section of shingles that blown off. He never contacted me back. Shayne comes off as a very nice and apologetic individual, but twice he has "forgotten" to follow through with what he has told me. I think if you have no issues with your roof, this company will leave a good impression, but if they need to fix anything, good luck. I find this an unacceptable characteristic for the owner of a company. I cannot recommend this company.
Response from IMAGE ROOFING CO
"We responded every time you called. The first time you had a tree limb get stuck in your turbins, that was a homeowners maintenance issue, I repaired it free of charge. The next one was also a maintenance issue, the tree over hanging your roof drops small berries that build up around your roof vents, we adjusted the vent to help stop that problem and it has worked. Both times we did the work free of charge. If you have another problem we will inspect your roof, if it is a warranty problem I will repair at no cost to you."

Homeowner
Dec 2005
4.0
Yes, I recommend this pro
$4,000
Image used fiberglass shingles for the new roof. The warranty is thirty years, which is pretty good for this area with all the storms we have. The job took two days to complete. It was done extremely well, and the refuse was cleaned up. There were problems because Hurricane Rita hit during the job. Everything turned out great in the end though. The entire work force was very polite and understanding.

Homeowner
Feb 2004
3.0
Yes, I recommend this pro
$900
THEIR WORK WAS GOOD AND AT A REASONABLE PRICE. THE COMPANY WAS NEVER ON TIME AND NEVER RETURNED MY PHONE CALLS.

Homeowner
Feb 2004
3.0
$900
WORK WAS VERY GOOD WITH A REASONABLE PRICE, BUT THE COMPANY WAS ALWAYS LATE AND DIDN'T RETURN PHONE CALLS. A 3 DAY JOB TOOK 2 WEEKS.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

IMAGE ROOFING CO is currently rated 2.8 overall out of 5.

IMAGE ROOFING CO accepts the following forms of payment: CreditCard

Yes, IMAGE ROOFING CO offers free project estimates.

No, IMAGE ROOFING CO does not offer eco-friendly accreditations.

No, IMAGE ROOFING CO does not offer a senior discount.

No, IMAGE ROOFING CO does not offer emergency services.

No, IMAGE ROOFING CO does not offer warranties.