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The Right Choice Heating & Air Inc

Heating and Air Conditioning Service, Air Duct Cleaning, Insulation Service,

About us

The Right Choice Heating and Air stand behind our quality installations and the ability of our technicians to perform their tasks in accordance with standard industry procedures. We are dedicated to making sure you are happy with the work you receive from us. For a period of one year after the system installation is performed, we guarantee if we cannot repair any mechanical issues to reimburse 100% of your money. As a company that prides itself on honesty, trust, and reliability, we ensure that all of our customers are completely satisfied throughout the entirety of our work process.

Business highlights

Emergency services offered
17 years of experience

Services we offer

Air Conditioning & Heating Maintenance, Repair, & Installation.

Services we don't offer

Commercial Refrigerators.

Amenities

Emergency Services

Yes

Free Estimates

Yes

Warranties

Yes

Senior Discount

5%

Accepted Payment Methods

  • American Express
  • Financing Available
  • Check
  • Visa
  • Discover
  • MasterCard
Reviews
4.6176 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
5%
3
2%
2
3%
1
7%

Filter reviews by service

Showing 1-25 of 176 reviews
Fredisha W.
Jun 2025
1.0
Heating and Air Conditioning Service
$400,000
I've had nothing but issues since getting my air conditioner replaced. The had to come out multiple times to fix multiple issues and it never resolved the initial problem. I had to pay for parts to be replaced. I had to pay for the technician to come out even with a 10-year warranty. I recently had a pipe to come apart and water leaked in my living room causing all kind damage. They won't cover any of the damages. I will never recommend them to anyone to use them. I be glad when I done with them.

Ira D.
Aug 2023
1.0
Heating and Air Conditioning Service
$1,000,000
Should be valled THE WRONG CHOICE Best way I can explain how i feel! :( My wife and I spent 10K on a new HVAC system and a new AC system back 2 years ago. We have had multiple problems and they had to come out and fix the system. Last year (summer) we had another problem. With the same new AC unit and the house was to hot my daughter and I had to get a hotel room because the house was in the mid 90's they were called out that year between 3 to 6 time (I am actually being nice on how many time they showed up) we have a maintenance plan and yet they still try to charge us to replace another part for the a.c. unit. And that and the house was still warm i posted a review and it took daniel the owner called me personally. And told me he would fix it. After spending hours and still hot days in my home we had to use portable AC UNITS because our 10,000 dollar unit did not work they finally fixed it . Daniel asked us to change our reviews to a higher rating. So lets talk about this year this is the second year we had to call them again because again... Our 10,000 dollar unit can't keep the house cool . at 2 am the house finally breaks at 70 degrees and guess what. We have to spend more money replacing another part that is not covered under the maintenance plan. I did say a while back they should be called the WRONG CHOICE. Look at my picture this is what the "right choice" will get you. Again I have to break out the portable a.c. units because again the money we put into this system keeps demanding more money.

James B.
Aug 2022
5.0
Heating and Air Conditioning Service
$85,000
$850 for reconnecting a wire nut and replacing a $30 capacitor is highway robbery. Now that I understand HVAC systems, I realize I have been completely taken advantage of. Don't hire these guys, they will steal your money.

Vigin O.
Aug 2022
1.0
Heating and Air Conditioning Service
$15,000
My home air conditioner was not working. The reason was lack of cold air due to condensation issue and there was a water leakage. That day itself, I called Right Choice to come help me fix it, but they scheduled it on Tuesday, which was 5 days after. I collected all the leaking water in a bucket and I realised that it was ruining my ceiling and my floor. I have 3 newborns in my home. They were the most suffering from this air conditioner issue and started to have heat rashes. I was hoping to get everything fixed by Tuesday when the Right Choice agent comes and was desperately waiting for them. Finally, on Tuesday NOBODY showed up from Right Choice and on Wednesday by seeing my newborn’s condition and the way my home is getting damped, I was forced to call a private ac repair guy to come fix it. By hearing the situation I was in, he came that day itself and fixed it. He told me that there is one more leak which he cannot fix. It was unscrewing one pipe and replacing it with another (since he didn’t have the right tool with him). So I called back Right Choice that day and rescheduled my appointment. They gave me a slot for next Tuesday, which is again ‘6 DAYS APART’. My kids were sleeping happily and there was no water leakage. Again on Tuesday, the Right Choice guy shows up and he said that he ‘CANNOT’ fix it as it was repaired by an unprofessional. After sometime, he called his manager and told me that he can fix it for 740$. Meanwhile, I texted my repair man and he told me that it shouldn’t be anything more than 150$, all they have to do is replace a small leaked pump (unscrew it and screw it in). I told the Right Choice agent my situation that I had 3 newborns who was suffering from heat rashes for a week and I had a heavy leaking which was damaging my ceiling. I convinced him to fix it as Right Choice installed my entire AC unit (both inside and outside in 2016). But he said that he could not help me. I have no idea why reputed companies like them behave like this after hearing my situation and overall, it is a brand new AC unit installed by them in 2016. And they still they didn’t CARE to help me. I am very much DISAPPOINTED with their PRODUCT, SERVICE and of course WARRANTY!! PS: The agent who came from Right Choice was good and he wanted to help me, but he was not able to.

Elisa Z.
Jun 2020
1.0
Heating and Air Conditioning Service, Air Duct Cleaning
$3,995
Their technician was in a hurry and complain about being over worked. He told us he checked the vents and opened a couple of them but couldn’t finish the job because he was by himself and they didn’t have enough personnel to come back and check all the vents. The next morning we woke up to find water damage On the ceiling, wall and carpeting right under the ac unit the technician worked on the day before. They were called and came out to see the damage and told us they weren’t responsible and will not take care of the damage. So we’re out the money for The damage . This company apparently has liability insurance for nothing and refuse to take responsibility for this issue.

Sam R.
Feb 2019
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
The technician was personable, knowledgeable, efficient. We have received an estimate by email and will wait for two other scheduled estimates before deciding on contract.

Jimmy A.
Jan 2019
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$3,900
Awesome tech Awesome job

Lillian L.
Nov 2018
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$3,900
It went great. Very professional! On time! Jon cleaned and checked all parts to heater. Very efficient! I definitely will use this company again. Thanks Angie’s list! Lillian

Rus A.
Oct 2018
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$4,500
Everything went very well and we will use this company again if we have heating needs.

C'Net R.
Jul 2018
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
The installation went well. David was my contact and he was so professional. He answered all my questions and helped me understand how AC units work etc. The crew arrived the same way to install and they were on time. They finished the installation in the same day and my AC is beautiful and working wonderfully well. I received 3 bids and Right Choice Bid was very competitive. I have another unit to replace in about 2 years and they will be hear to take care of that one too!! I definitely recommend.

Michael B.
Jul 2018
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
Everything went fine that was under their control.
Response from The Right Choice Heating & Air Inc

"Dear [Member Name Removed]. Thank you for your review and for choosing The Right Choice for your AC Maintenance. We are looking forward to service you again."


Suzanne M.
Jul 2018
1.0
Heating and Air Conditioning Service, Air Duct Cleaning
$300,000
I feel like I've been conned. I am a senior lady living alone, and people take me for an easy target.

Brian T.
Jul 2018
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
Preformed inspection as asked. Did not "find" unneeded work to perform for extra money.
Response from The Right Choice Heating & Air Inc

"Thank you [Member Name Removed]. We really appreciate you taking the time out to share your experience with us. Great service is our first priority."


Michael C.
Jun 2018
2.0
Heating and Air Conditioning Service
Leaked through the ceiling after less than 2 weeks. Called them and said they will send people to check. Will come back to comment how it went.

Mitra R.
Jun 2018
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
Very well. The technician were punctual and friendly.
Response from The Right Choice Heating & Air Inc

"Thank you for your feedback [Member Name Removed]."


Shannon A.
Jun 2018
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$4,500
Everything went fine. I just wanted a tuneup but they ended up finding some problems and took care of them for no extra charge. They were very professional and spent a lot of time explaining everything.
Response from The Right Choice Heating & Air Inc

"Thank you for your feedback [Member Name Removed]. We will let our technician know he did a great job and we are sure he will appreciate the good word."


Joe A.
Jun 2018
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
Great, Daniel came in with great tribal knowledge of the homes in the area, fixed the problem quickly and was a pleasure to talk to. Excellent service from this technician!

Maria T.
Jun 2018
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
My system was really old and I needed to replace it. It went out and I was left in this heat! The Right Choice came right away quoted me on a replacement gave me the option to finance. They where quick to install, and did an awesome job.

Samuel S.
Jun 2018
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
The team did a great job!

Nataly H.
May 2018
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$6,500
Coming from work on a hot afternoon to a hot house on a Friday no fun at all, i contacted the Right Choice and was able to get service same day and our tech was able yo get our AC working right away.

Michael S.
May 2018
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$16,800
Very good service. Thank you

Florentina C.
May 2018
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$7,500
Highly recommend, very professional and trustworthy.

Lee L.
May 2018
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
Arrived home and realized that the AC wasn't cooling the house. Called a company to come check it out, they had a look in the attic and proceeded to tell me that I needed a new AC unit. My AC is pretty new so I decided to get another opinion. I called the Right Choice, Daniel the technician told me that the only issue is a dirty filter. He replaced it (told me that I need to change it every 3 months and not once a year :) ) and the AC started to cool the house again! Would definitely call these guys for any AC/Heater issue I encounter, they are very honest and professional!

Luis G.
May 2018
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$1,180,000
Highly recommend. David was very professional and explained us the condition of our system and we decided to install a new systemand a maintenance plan. Our old one was running the old type of freon and showed signs of mildew

Isabel C.
May 2018
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
Everything went great! Job was done fast and excellent
...
Showing 1-25 of 176

Licensing

Insured

Licensed*

Trade License Number

TACLA1575E

Trade License Expiration

07/10/2025

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

The Right Choice Heating & Air Inc is currently rated 4.6 overall out of 5.
Monday: 8:00 AM - 8:00 PM Tuesday: 8:00 AM - 8:00 PM Wednesday: 8:00 AM - 8:00 PM Thursday: 8:00 AM - 8:00 PM Friday: 8:00 AM - 8:00 PM Saturday: 10:00 AM - 5:00 PM
The Right Choice Heating & Air Inc accepts the following forms of payment: American Express, Financing Available, Check, Visa, Discover, MasterCard
Yes, The Right Choice Heating & Air Inc offers free project estimates.
No, The Right Choice Heating & Air Inc does not offer eco-friendly accreditations.
Yes, The Right Choice Heating & Air Inc offers a 5% senior discount.
Yes, The Right Choice Heating & Air Inc offers emergency services.
Yes, The Right Choice Heating & Air Inc offers warranties.
The Right Choice Heating & Air Inc offers the following services: Air Conditioning & Heating Maintenance, Repair, & Installation.
Commercial Refrigerators.

Contact Information

2290 Springlake Rd, # 105, Dallas, TX 75234

Service Hours

Monday:8:00 AM - 8:00 PM
Tuesday:8:00 AM - 8:00 PM
Wednesday:8:00 AM - 8:00 PM
Thursday:8:00 AM - 8:00 PM
Friday:8:00 AM - 8:00 PM
Saturday:10:00 AM - 5:00 PM
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