T Rock Roofing & Construction

T Rock Roofing STOLE thousands of dollars from me. After my roof was done by this company, no invoice was sent. I spoke with two reps and they both said the quoted amount sent to me prior to service being done was the correct amount. After I wired the money, I reviewed the charges and Class 4 upgrades were on the quote. When I contacted T Rock, they immediately admitted that I was overcharged. Since then, the company has ignored my phone calls and texts about getting my money back. Twice promising a check would arrive by a certain date when I was able to get them to respond but no check has arrived. From my count there have been three occasions that I’ve been lied to. I will be filing a police report if this is not resolved soon.

We recently had our roof replaced by T-Rock Roofing due to the March 2024 hailstorm, and we couldn’t be happier with the results. From start to finish, their professionalism, attention to detail, and excellent customer service stood out. Both Chris Johanson and Mark Strong went above and beyond to make sure our questions were answered, and we were clear on the scope of the project, which included not only the roof replacement, but gutters, A/Cs, and other items damaged by the hailstorm. Since I did not want to have my new roof installed during hail season, they had no issue when I requested the installation date to be pushed out. They truly wanted to make sure me and my wife were happy. They also recommended Class 4 shingles which resulted in a lower insurance rate due to its hail protection. Their team was punctual and polite, and would have completed the work in the same day but for an unexpected thunderstorm that rolled in. Nevertheless, they made sure we didn't have any leaks and returned promptly in the morning to finish the job. The gutters were done the day after the roof was completed. When the project was done, Chris made sure his crew properly cleaned up our property, as well as our neighbors' properties, to make sure old shingles, roofing nails, and other materials were completely cleaned up. We highly recommend T-Roof Roofing to anyone needing roofing services. This is our second time using this company and will continue to call them when we have a roofing need. Finally, I love that they support first responders and veterans, like me.

Worst contractor I have ever dealt with. If I could give them a negative number I would. As a GC, they billed work to my insurance company they did not perform. If you want to be overcharged, shoddy work, and risk insurance fraud, this is the company to pick.

Fast response. Repairs done within 48 hours

Connor O' Brian and Taylor Bookman from T-Rock Roofing are consummate professionals. There were proactive in their communication, handled all interactions with our insurance adjuster, ensured the work was done in rapid time and to perfection. Pleasant and friend which made working with them enjoyable. Have referred them to friends and will continue to do so.

We used and highly recommend T Rock roofing for the replacement our tile roof and restoration of our 6000 square foot home. The excellent customer service put us at ease knowing that our questions would be answered asap and that we would be compliant with code. Our home is our largest investment and it was so important to us that we have an expert in the field helping us through the entire process. We are thrilled at the quality and outcome T Rock helped us achieve.

Less than two years new to Texas, and Texas storms, working with Alan Gull and TRock was a great experience. Alan walked me through the storm damage, insurance process, having continued to be in contact every step, to damage repair completion.

Choosing a contractor should not be taken lightly..We are so pleased with the customer service, quality, clean up, and respectful care shown to us by T-Rock Roofing. After experiencing baseball size hail in June 2023, we were devastated at the severe damage and destruction of our tile roof, windows, and exterior structure. T Rock sent a team to immediately secure our home from further damage. Aaron, Taylor, Conner, and Kara in particular helped us understand what to expect and what steps we needed to take to ensure our project went smoothly. They all helped us navigate the daunting process of reporting and documenting damages to our insurance company while making sure we stayed in compliance with code and our HOA guidelines. They are always prompt in responding to messages and phone calls, and went above and beyond in making sure our needs were met. Significant damage to your home can be stressful and uncomfortable but T Rock Roofing made the whole process simple. I highly recommend them, 10/10.

We used T-Rock to complete repairs to our home following a hail storm. The whole process was really easy and the team was great to work with

TRock provides amazing end to end service. Their customer commitment and operating model ensures deep engagement with the customers and in the process ensure high quality work as well. I personally had a situation where a wrong contractor showed up to my address (got his address wrong), ripped my roof off only to have found out that he was in the wrong address. While this was not TRock's mistake or headache, they still chose to help us out by providing temp roof covers and in parallel worked with my insurance provider to accelerate roof replacement. Running a business efficiently is great but to go above and beyond and selflessly serve customers is what differentiates them from other providers. Thanks Aaron, Brandon, Hailey and the entire TRock team for your fantastic customer service!! I would highly recommend them for engagement.

We got our roof replaced with T-Rock roofing and we more than impressed with the results. We used Brady, one of the project managers, and he took care of everything and made it super easy on us. We also used them for our AC units not just our roof and love all the work they did. Highly recommend for any roofing or construction needs!

Looked good and job was done right.

Quick response from the team. Mark came out to assess the leak and determine a repair plan. Installers came out in a few days and completed the repair.

Smoothly, John worked well with insurance and managed the job professionally.

Everything went as promised.

Smoothly professionally and without incident.

John was super professional and really a sincere guy and his crew did a great job. He talked us through all the stressful process of dealing with the insurance company and fought hard to make sure we got everything covered. Roof went on so quick once everything cleared, they were done in a day. No complaints. Glad I chose his company.

It went very well on time as scheduled and the project Manger Brandon Overby was greatbto.work with and very professional. I would hire again if I needed work done. Thanks

It went excellent.

Excellent - very pleased

excellent work and completed on time

Called for a roof repair, owner responded quickly and set up time to look at roof repair. Did a great job repairing roof and completed quickly. I will defiantly call again if roof needs repairing again. Extremely happy with this company. I will recommend to everyone.

Doyle Story and Julian were on time for the appointment and even worked on Sunday. They were professional and courteous. Doyle is a real pro and extremely honest! Thank you Doyle and Julian!

Matthew Alva came out on a Thursday to give us a quote and the work was done by Saturday. Very professional and great price. Would definitely use T Rock again.

I can't thank Doyle and Julian enough for coming out and taking care of my roof. Whenever I call Doyle always answers the phone and treats me like I'm his best customer. T Rock has done the roofs on several houses for me, my neighbors and friends. They are well trusted and respected in our eyes.