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Restoration 1 of North Dallas

Water Removal Recovery Service, Recovery Service Service, Earthquake Damage Recovery Service,

About us

We are extremely passionate about the work that we do. You can depend on us to provide a high quality service at a fair and honest price. We understand that the future of our business depends upon our reputation and that is why customer service is by far our highest priority. If you are looking for a professional you can trust, please call today to schedule a no-obligation estimate!

Business highlights

Emergency services offered
7 years of experience

Services we offer

Disaster Recovery Services , Fire damage remediation , Mold remediation , Reconstruction , Water mitigation

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.917 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
6%
3
0%
2
0%
1
0%

Filter reviews by service

Showing 1-17 of 17 reviews
Ruth H.
Apr 2024
5.0
Dry rot, Water or Pest Damage Major Repair
Yes, I recommend this pro
David Rizos was very easy to communicate with. He returns calls, texts and emails. That’s a big plus! It was a pleasure doing business with him, and we will consult him again if such need arises. He sent photos at each stage of completion. We had flood damage to sheetrock walls, baseboards, interior support beams and laminate floor. He had me pay in stages as each section was completed. David coordinated with a separate flooring contractor. He is located very near my area (Dallas North Tollway & Frankford Rd). I highly recommend David Rizos! Just tell him exactly what you’re needing and what you think. He’s someone who will listen and work with you.

Charles C.
Nov 2023
5.0
Water Removal Recovery Service
Yes, I recommend this pro
$20,000
David and team came to the rescue for me again. They got here quicklyâ ¦ stopped the damage from spreadingâ ¦.. saved my kitchen Cabinetsâ ¦. And remodeled me back to health in time for Thanksgiving. Great professional job from front to back. This was my second time working with David and team and I highly recommend them!
Response from Restoration 1 of North Dallas
"Thank you for the great review! I?m glad you liked our work and It was a pleasure working for you."

Fran W.
Feb 2022
5.0
Yes, I recommend this pro
The job was professionally done. I had a time crunch and they succeeded in meeting it. I would definitely recommend the company for any renovations.

Jen M.
Aug 2021
5.0
Water Removal Recovery Service
Yes, I recommend this pro
$17,000
When the pipe burst behind my kitchen wall (in four places), I had no idea the damage that water can do. The freezing temperatures and power outages left many people in bad shape and help was hard to find. When I called Restoration1 North Dallas and spoke with David, I was thrilled that they were able to come out quickly. David introduced me to Neal, the Project Manager with 30+ years of experience, who has been extremely professional, knowledgeable, friendly and reliable. He urged me to vacate the premises due to the mold that was steadily taking over. Once out of the house, I realized just how dangerous mold can be and was so thankful for the advice and the concern. As a first time homeowner and first time insurance claim filer, David and Neal walked me through the process step by step and when every inch of flooring, counter top and cabinet, fixture and half the walls had to be removed, I felt completely confident that they knew what they were doing and that the job would be done right. I had total trust that when it was time for me to go home, my home would not only be but back together but that it would be safe. They were available for all my questions, eased my concerns and brought great ideas for the use of space. I was kept in the loop and given regular updates and while the insurance company was incredibly slow to reimburse my claim, the documentation and knowledge helped me secure the appropriate funds. I have referred them to my neighbors and friends and will continue to do so. This process was eye opening to say the least and I still cannot make heads or tails of why insurance companies are so shifty but thank the heavens that Restoration1-with David, Neal, Oscar and Jake were there to come to my aid and help me through this roller coaster of a ride with a perfect demo and remediation. I cannot thank you all enough for your hard work, candor, patience and attention to detail. Thank you kindly, Jen
Response from Restoration 1 of North Dallas
"Thank you Jen for the nice review. Restoration 1 strives for excellence and we are glad we could help."

David N.
Apr 2021
5.0
Water Removal Recovery Service
Yes, I recommend this pro
Very Responsive Fast Work
Response from Restoration 1 of North Dallas
"Thanks for the nice words David. Restoration I North Dallas strives for complete satisfaction."

Nancy M.
Mar 2021
5.0
Water Removal Recovery Service
Yes, I recommend this pro
Trustworthy Available I will be using them again for other projects I highly recommend
Response from Restoration 1 of North Dallas
"Thanks for the great review Nancy. Restoration I North Dallas takes great pride in our work and you have been a pleasure to help. We look forward to the next phase and restoring your house to pre damage condition."

Marla R.
Mar 2021
4.0
Water Removal Recovery Service
Yes, I recommend this pro
Did not take care of personal property when moving into a garage I would ask that they took more personal care of what they were handling
Response from Restoration 1 of North Dallas
"Thank you for the valuable feedback. Restoration 1 North Dallas works diligently to improve our process and your opinion is important to that effort."

Corinne O.
Aug 2020
5.0
Dry rot, Water or Pest Damage Major Repair
Yes, I recommend this pro
Response from Restoration 1 of North Dallas
"Thank you for the nice review. Restoration 1 take pride in our work and helping our neighbors."

Jerry L.
May 2020
5.0
Dry rot, Water or Pest Damage Major Repair
They were extremely fast, and finished the project the next day.
Response from Restoration 1 of North Dallas
"Thanks Jerry for the nice review."

Amber S.
May 2020
5.0
Dry rot, Water or Pest Damage Major Repair
Yes, I recommend this pro
I had my water heater bust during the night and it come into my house from the garage. I just happened across Retoration 1 through HA. I didn t even have to call them. They called me within minutes of me placing my info on HA. They were at my house working the next hour and pulling water out of places I hadn t even thought to check. They did everything from drying EVERYTHING, and I mean EVERYTHING, down to putting back dry wall they had to cut out and painting everything to look new again! AND they did it all in about a weeks time! Their communication was amazing. Not once did in not know what was going on or what the next step was! Truly greatful for the time and effort David and Neal put into my home! It really was a traumatic experience for me as a fairly new homeowner, but these guys made it seems like it was no big deal! Couldn t have asked for a better company to work with!
Response from Restoration 1 of North Dallas
"Amber, It was our pleasure repairing your property. Restoration 1 North Dallas is always ready to assist in any way."

KC H.
May 2020
4.5
Dry rot, Water or Pest Damage Major Repair
Yes, I recommend this pro
Good team and good owner. Was able to talk through everything when needed.
Response from Restoration 1 of North Dallas
"Thanks for the nice review KC."

Neil R.
Apr 2020
5.0
Dry rot, Water or Pest Damage Major Repair
Yes, I recommend this pro
David and Neal and the crew were a pleasure to work with. Communication was excellent at every step along the way. Nice workmanship. Definitely would use them again.
Response from Restoration 1 of North Dallas
"Thank you Neil for the great review. Restoration 1 North Dallas? goal is complete satisfaction on every project. We are pleased that your kitchen remodel exceeded your expectations."

Amanda M.
Mar 2020
5.0
Dry rot, Water or Pest Damage Major Repair
Yes, I recommend this pro
Prompt and courteous. Very knowledgeable. Checked and rechecked the project to ensure that it looked great and was to my satisfaction without me having to ask!
Response from Restoration 1 of North Dallas
"Thank you for nice review Amanda. Restoration 1 appreciated working with you on your home project. We are honored you chose us."

Jeffrey M.
Feb 2020
5.0
Yes, I recommend this pro
Very thorough and knowledgeable. Did great work.
Response from Restoration 1 of North Dallas
"Thank you for the nice review Jeffrey. Restoration 1 strives for great service. We appreciate the opportunity to serve you."

Oscar L.
Dec 2019
5.0
Dry rot, Water or Pest Damage Major Repair
Yes, I recommend this pro
Great company to work with. I Would definitely work with them again, when I get a chance.
Response from Restoration 1 of North Dallas
"Thank you for the nice review Oscar. Restoration 1 appreciates the opportunity to work with you."

Bridie O.
Dec 2019
5.0
Dry rot, Water or Pest Damage Major Repair
Yes, I recommend this pro
Did a great job, communicated during the process. Very pleased with their service.
Response from Restoration 1 of North Dallas
"Thank you for the nice review Ms O[Consumer name withheld at their request]. Restoration 1 has a passion for helping our neighbors."

John Y.
Oct 2019
5.0
Yes, I recommend this pro
Response from Restoration 1 of North Dallas
"Restoration 1 appreciates the opportunity to work with you John and we thank you."

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Restoration 1 of North Dallas is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 5:00 PM Tuesday: 8:00 AM - 5:00 PM Wednesday: 8:00 AM - 5:00 PM Thursday: 8:00 AM - 5:00 PM Friday: 8:00 AM - 5:00 PM Saturday: 8:00 AM - 5:00 PM Sunday: Closed

Restoration 1 of North Dallas accepts the following forms of payment: CreditCard

Yes, Restoration 1 of North Dallas offers free project estimates.

No, Restoration 1 of North Dallas does not offer eco-friendly accreditations.

No, Restoration 1 of North Dallas does not offer a senior discount.

Yes, Restoration 1 of North Dallas offers emergency services.

No, Restoration 1 of North Dallas does not offer warranties.