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Reeves Family Plumbing

Sink Installation, Garbage Disposal Installation, Pipe Repair,

About us

Reeves Family Plumbing offers dependable, efficient plumbing services that you can trust. We were founded in 1960, so you can feel at ease with a company that has over 50 years of experience. Call us today for professional plumbing repair, installation, replacement and maintenance services!

Business highlights

Emergency services offered
65 years of experience

Services we offer

Repair & replacement of faucets, garbage disposals, hot water dispensers, sinks, toilets, water heaters. Sewer & drain cleaning services including clogged & slow drains. Leak location & repair including slab leaks, water leaks and gas leaks.

Amenities

Emergency Services

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.68 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
0%
3
0%
2
13%
1
0%
Showing 1-8 of 8 reviews
Ann G.
May 2018
5.0
Yes, I recommend this pro
Fantastic! Very quick to respond, arrive and fix the problems. Very professional and efficient. I highly recommended Reeves Plumbing, and have provided info to many friends in the area!!

Kimberly C.
May 2018
5.0
Yes, I recommend this pro
$2,000
Great! They showed up on time, were professional and completed the job in a timely manner. We have used Reeve's several times and will continue to use them for all of our plumbing/gas needs!

Stacy H.
May 2018
5.0
Yes, I recommend this pro
$3,000
They made it as smooth and seamless a process as possible. They were very efficient and kept a clean job site! To me, being clean is very important, especially when you have a file of dirt in your bathroom.

Monte T.
May 2018
5.0
Yes, I recommend this pro
$4,300
Reeves did a tremendous job at a great price for us. We had them out twice and both times they were quick and the best priced. For the front sewer line replacement, they were more than half the costs of other quotes and they did a great job. The second time they came out to replace to take out the old tub, replace the drain and then install a new tub. They also fixed the toilet drain for us that was clogged from years of wear. Both jobs went great. Friendly office staff to get it set up and friendly workers on site. Highly recommended!!

Adam H.
Jan 2018
2.0
$275
Reeves was called on the weekend when I noticed that I had a leak when my water meter wouldn't stop spinning. They decided it was a slab leak and wanted to come back. I was charged $275 for them just to come to my house. While they were there I had them quote replacing the main shutoff valve for the house and adding a PRV to reduce the pressure. Their quote was $1,500. I have a good idea of the work involved to complete this project, and this felt very high to me. I have since found another plumber to do the job for $500. Since they did no work for me, I can't comment on the quality of their work. However, I'd strongly recommend you get other quotes before having them do any work, because they don't mind taking you to the cleaners.
Response from Reeves Family Plumbing

"The technician gave pricing over the phone before we went to the customers home letting them know that it was more due to it being after hours. We always confirm FIRST before going since it is after hours. The technician did troubleshooting inside the home to determine that specialized leak location equipment would be needed and we set up a time to return. We felt the technician responded to the customers request in a timely matter. He called our after hours line at 12:54pm and the technician was on site at 2:12pm. The quote we gave was $995.00 plus $100.00 City of Plano permit fee and inspection not $1500.00. Most of our jobs have up front pricing. That way, as a customer, you can choose if you would like to move forward with the job."


Frank C.
Mar 2017
5.0
Yes, I recommend this pro
$5,900
Reeves Family Plumbing was professional and considerate from the moment they answered the phone. Juan and Julio arrived at the scheduled time after calling ahead to let me know they were on their way. They assessed the work required to clear the stoppage accurately, and they went about doing what they said they would do on time and at the quoted price. Understand that I did my homework on what price to expect and the work required to complete the job. Reeves was fair and under other quotes the Juan and his team were a model of professionalism. Excellent work!!

Richard B.
Feb 2017
5.0
Yes, I recommend this pro
Reeves is always responsive, punctual, thorough, professional, and fairly priced.

Tim W.
Jun 2016
5.0
Yes, I recommend this pro
unknown

James H.
Dec 2015
5.0
Yes, I recommend this pro
$95
unknown

Pat P.
Sep 2015
5.0
Yes, I recommend this pro
unknown

Musa E.
Aug 2015
3.0
$11,000
unknown
Response from Reeves Family Plumbing

"We use visual cameras to inspect the sewer lines under homes that can be seen on a monitor. Homeowners are always welcome to watch! As far as the dirt being replaced, we use an insured company that specializes in tunneling. This job was permitted and inspected by the City of Carrollton."


Robert B.
May 2015
5.0
Yes, I recommend this pro
$300
Went just fine. Since it was the weekend expected premium price. Plumber handled the task and we had an operational bathroom again.

Amelia H.
Jan 2015
5.0
Yes, I recommend this pro
$300
The Sunday before hosting my very first family Christmas, my sink just dropped right out from under the counter top. Just, boom! On a Sunday night, I managed to find my way through neighborhood recommendations to Reeves Family Plumbing. They responded within hours and had someone scheduled to come out the very next day to reset the sink. Later that same day, another crew came to repair all the plumbing that had broken off from the wall under the sink. Everyone was prompt, professional, tidy and the work has never had a problem (this review is more than a year after the event).

I have called Reeves Family Plumbing on at least one other occasion when we had a leaking AC unit. They didn't even charge me for that service call since they ended up referring me to an AC service instead. I don't hesitate to recommend them.

Jane S.
Dec 2014
1.0
See above.
Response from Reeves Family Plumbing

"[Member Name Removed] was not charged for our company to go out after reviewing our records. When a customer's faucet is under warranty we recommend them calling the manufacturer so they will receive free parts! Then we charge to put those in once they receive them from the manufacturer. Since we're not having to go and purchase parts that are free to the customer they end up paying a lower price."


William B.
Nov 2014
5.0
Yes, I recommend this pro
$6,300
Crew was punctual, polite and professional. They went out of their way to avoid killing landscape and garden plantings, when possible. Removed, replaced sod in front yard well enough that it was barely noticeable when they were done. Price for total job was less than other company had quoted for just the re-route. Have already recommended to several co-workers and will definitely call if any plumbing issues arise in the future.

Kyle P.
May 2014
2.0
$75
The plumber came out and looked at the tub. He called me when he was there (I was not able to be there) and told me that to diagnose the problem further he needed to remove part of the tile wall.  I asked if he could do any further diagnosis of the leak without removing the tile, and he told me he could not.  I declined to let him tear tile out, and he left, billing me $75 for a service call.
I decided to try to find the leak myself.
1] The faucets were still sealed with caulk, so the plumber had not made any attempt to look at the faucet to locate if the leak was coming from a location where the valve could be replaced without removing the wall.
2] After 15 minutes of analysis, I determined that the leak was coming from the drain. I had another plumber come repair the drain, accessing it inexpensively through wood siding.
In my opinion, the plumber did not make any significant attempt to locate the leak which is what I hired him to do.
When I called to ask for a refund the first time, my call was not returned.
The second time I called, I got all kinds of reasons, including:
- leak detection is more expensive, $140 per hour, that's not what you asked for. (seems to me this is the first part of leak repair)
- we have to remove tile to see where the leak is. (the leak was not behind the tile, and I, as a non-plumber, easily found the leak without removing tile)
- etc... talked in circles for 10 minutes and I finally gave up on getting my refund.



Amelia H.
Dec 2013
5.0
Yes, I recommend this pro
$500
The weekend before Christmas, my sink dropped out of our concrete counter, breaking off a pipe from inside the wall on its way down. Brian Vanetti made sure that I was taken care of in time for Christmas dinner. That Monday morning, Steve Zandy came out to reinstall the sink, and another two hours later, Brian made sure that two plumbers fit me in to their schedule to finish up. They fixed up the pipe, which they had to cut into the wall to access, as it had broken off deep inside. There was no mess left behind. I was very pleased. They were very professional and thorough. The sink is working beautifully, no drips, no problem.

Raymond M.
Dec 2013
5.0
Yes, I recommend this pro
I was looking for someone to detect and repair a slab leak.  They said they could do it, but after explaining the situation, they recommended I go to another company.   Any company that would put the customer first gets my business.

Coy P.
Aug 2013
5.0
Yes, I recommend this pro
$300
service was great.  I felt sorry for them because they had to dig under a sidewalk and it was in the hot summer months. 

Michael D.
Jun 2013
5.0
Yes, I recommend this pro
$200
Fast, professional, and reasonably priced. I have recommended them in the past and will do so in the future.

Rose Marie R.
Feb 2013
5.0
Yes, I recommend this pro
They did very well.  I would recommend them.

Jeff L.
Nov 2011
1.0
$368
On Nov 1st came to the house to replace value in both toilets and remove junk from tube in master bed room and check stopper in sink and to remove the screen in the new faucet in the kitchen, left to get parts for toilet came back fixed issue within one week the sink that they had remove the screen started leaking called talk to a lady who said she could get some one back out a couple of day later  On Nov 16th my husband was at home to wait for the plumber I was at the doctors when I received a message that they would be out shortly they never showed. I called the next day and talk to a man who ask why I called a day later and then said that they do not  come out unless they know someone is going to be there and that he called me over 4 times I told him my cell phone only show 1 call and that no one every called my house, I ask to speak to him manager because he was very rude he said he wife was the owner and that he does not want to do business with me and that this conversation was over

RICH AND STEPH R.
Oct 2006
5.0
Yes, I recommend this pro
$250
They were on time and professional.

Anonymous
Apr 2004
5.0
Yes, I recommend this pro
$390
I HAVE USED THEM FOREVER! VERY PROFESSIONAL. FAMILY OPERATED AND THEY TAKE GREAT PRIDE IN THEIR WORK.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Reeves Family Plumbing is currently rated 4.6 overall out of 5.
Reeves Family Plumbing accepts the following forms of payment: CreditCard
No, Reeves Family Plumbing does not offer free project estimates.
No, Reeves Family Plumbing does not offer eco-friendly accreditations.
No, Reeves Family Plumbing does not offer a senior discount.
Yes, Reeves Family Plumbing offers emergency services.
No, Reeves Family Plumbing does not offer warranties.

Contact Information

13328 Bee St, Dallas, TX 75234

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