The BBB has a total of 872 complaints on this company. They told me they were going to charge me $2,153.03 to remove the security system from my house and it hasn't even been used. Please do not sign up for this business!
Description of Work: The salesman came to my door and told me the president of the condo association had been offered a special deal (six condos in all). The condo association person supposedly said it should be offered to everyone. The salesman said he had to get special permission from the owner of the company that he worked for to be able to offer such a deal. I tried to call the president of the association, but she's been out that day, so I couldn't verify the information. I was told the installation would be free. I was told the first month is about $44.99 and each month after is $20.00 to $23.00. I told him I couldn't afford $44.99 a month. He said they understand that and that's why they are making the special offer. I contacted the company when I received verification of customer information and on that, they said the monthly fee would be $44.99. I discovered how much the salesman lied, so I contacted the president of the association. She said that she never made any deal and was also lied to as well. I was told by the sales directior that they are not responsible for what their salespeople tell us.
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Service Categories
Home Security Systems
FAQ
Platinum Protection is currently rated 2 overall out of 5.
No, Platinum Protection does not offer free project estimates.
No, Platinum Protection does not offer eco-friendly accreditations.
No, Platinum Protection does not offer a senior discount.
No, Platinum Protection does not offer emergency services.
No, Platinum Protection does not offer warranties.