Olshan Foundation Repair

$9000 down the drain! We got in touch with olshan last year after we had rainwater flood our home. They showed up and seemed to have a solid solution to the problem. A drainage system with a pump was installed, even their employees (mid installation) doubted the size and the ability of the system. We expressed our concern to the survey man, and he ASSURED US that it would function and be able to handle any rain or standing water we would have. Fast forward later that year and it did not, I had to be out in the rain with a backup pump and unclogging drain inserts to keep the water out of my home. We got in touch with them and they told me they would be unable to help us without installing another pump and charging me more money. We came to an agreement and they made a backup option for the water to flow. 2 weeks ago I was out in the hail fighting the water because we came to the same issue. They're crew lead came and said they would do a swell and make this situation right for us. He also agreed that the system was not sufficient in the first place. So he called me this morning and said that they would not have a solution for me without more money on my part, and that the system should in fact be plenty to manage my water but the debris on my property is preventing the drains from working properly, and that it is on me to prevent mud and tree droppings from clogging the system during. Fun fact I clean and service this system before every storm. So I spent roughly $9000 for a system that does not do the job and I am still expected to be out in the storm to babysit the issue. This is unacceptable and I hope this aids them in realizing it, and whoever happens to be reading be aware.

Good. Tech was knowledgeable and professional.

Olshan was the most professional, thorough, responsive, prompt, respectful, honest, efficient, and hard working contractor I've ever dealt with!! Specifically Robert, Armando, and Pedro! They were detailed, professional, and actually listened to my questions, answered them honestly, and demonstrated actions that matched their words! The finished project is amazing. Their teams respected our home and property, cleaned up every evening, and we couldn't be happier! Thanks Olshan! I'd recommend them to anyone!!

Fine. Pretty much as they said it would.

Terrific, the guys were professional and courteous. Clean up was done without any left over mess and everything was explained in detail.

Quick check for corner pop. No problem-no charge.

They were very efficient. The job was scheduled for two days, but they finished on the first day. The clean up job they did was fantastic!

Olshan was efficient in scheduling appointment, showing up on time, reviewing our issues, in follow-up, and good customer service.

Everything went quite well! Initial inspection and estimate were quite thorough and professional. The servicing crew were very good! Seems they had worked together as a team for awhile now. Work seemed to go smoothly with minimal disruption to our home and routine. Placed a total of 11 Pilings. Clean up was very good! Was difficult to see that they were even there and that included the removal and replacement of several large shrubs in the front portion of our home. Found their pricing to be very competitive and their recommendations for repairs were minimal compared to others we had provide estimates to us. Follow up plumbing inspection for any leaks or issues found nothing...all was good which was quite pleasant to hear! We would definitely hire them again!!

Good inspection of our home resulted in no need for repair, but some ideas for improvement. If I need some work done in the future, I will call Olshan first!

Great!! From the quote all the way to completion they were on time and very professional. Cleaned up after work was completed.

Great. First Class all the way from review/quote to install and completion

Very well and warranty was honored years later when same area needed re-work.

Professional, honest assessment. While there was work that needed to be done on my home and my preference was to work with his company, he recommended that I work with the original contractor to maintain the warranty. I sincerely appreciated his honesty and recommendation. The work was completed by the original contractor, however I would definitely recommend Olshan's if you need initial foundation repairs conducted at your home.

The workers and foreman who did the actual repair work were excellent.

Work did not need to be done. Received an honest assessment. If I ever need work done, I will call this company.

(A) Very informative with initial meeting. Decided to go with Olshans, due to knowledge of Sales Rep, warranty provided, and overall cost. Very easy to work with, and answered all my questions/concerns. The crew that was sent out, showed up on time, respected my property, and exceeded my expectation, which is hard to find these days. The foreman on the job also answered any questions I had, and explained what was taking place while he was working. At no point did he seem frustrated or taken out by my questions. Olshans comes highly recommended.

Honest, did not need repair at this time.

Well, I received a consultation and the tech was very professional and extremely knowledgeable.

Very well and as they said it would.

They had already dug holes inside and outside of my house and then told me I needed a bunch more piers. It cost me thousands more than they originally told me.

The workers were efficient and performed their job well. Afterwards they cleaned up the area, and even replanted the bushes they dug up.

Very well. Work performed. Crew was very professional and cleaned up after. Replaced the shrubbery.

Good. Leveling finished without breaking any tiles or other inside/outside areas. Second house for me in Dallas. Don Lee

My house has had some weird issues with tiles cracking and tenting and I called to have them check out the issue thinking I'd need a ridiculous amount of repair work. Olshan came out for a free estimate, inspected everything, didn't upsell me or snow me over by saying there was a problem that I didn't actually have. Instead they explained all the reasons that this could be happening, showed me the measurements and explained why it isn't my foundation at all. Then spent a good amount of time teaching me what to look for, how to assess, and when I would really need to call them. Dry pleased, and if I ever do need foundation repair I'll call them first thing!