Olshan Foundation Repair - Dallas

Olshan destroyed my house! The unsupervised crew of 5 Guatemalan guys, using their own guesswork, lifted the house the wrong way and beyond reasonable limits causing the destruction of bathrooms, collapse of walls, and the caving of second floor floors - see photos. Olshan is UNINSURED and theOlshan Contractors are uninsured as well. Think of that... I discovered the the result the hard way. The house on one occasion felt as if it was dropped causing bathtubs to move, walls to separate from ceilings, shower enclosure, vanities and cabinets to get dislodged from brackets and walls, walls to collapse, and floors to cave in. Olshan Enginnering charges are FRAUD! Olshan charged $650 for engineering - that is a complete fraud. No one single licensed engineer, nor any person with any engineering education was present at site, nor had designed a plan of work for the uneducated crew sent by Olshan to handle houses worth hundred of thousands and millions of dollars. Trusting Olshan on a house is nothing short of playing Russian Roulet. The 5 persons cGuatemalan crew were instructed to finish the 10-pilings job 6 hours, they started 8:30 and rushed to jack up the house bu 2 pm. Each was performing on his own guesswork without coordination, without engineering supervision, and without looking inside the house to see the ehhects of their work. The $10k Olshan job resulted in an initial repair cost in excess of $23,000 so far, and not including the structural or plumbing repairs. The endless number of lawsuits against Olshan and the DeShazers - the owners of the company was clearly filed for good reasons. Olshan's lack of ethics, greed, negligence, and the evil indifference and disregard of homeowners' life is beyond description. Befor Olshan my house had two (2) cracks on the garage wall inside the house. Olshan, work caused the creation of 39 crack inside the house and almost the collapse of a brick wall outside in which endless cracks developped. In summary; I paid Olshan $10,000 to destroy my house. That is my own experience as the photos shows

I needed a water management solution for my home. Sam came to my home and listened to my problem. He inspected the property, measured the elevation of affected areas and provided a comprehensive set of solutions. I opted for the double-barrel drain and scheduled installation. The installation team was prompt and courteous. They were knowledgeable and informative during the installation providing vital information concerning drainage patterns and elevation measurements to ensure proper system functionality. The system works flawlessly and as designed. I no longer have to worry about flooding during heavy rain events. I highly recommend Olshan for water management and would gladly use them again.

No comment

They may be a little more expensive, dollars per pier, than other companies but it is worth it. They did an excellent job on restoring my foundation - - couldn't ask for better performance. I'd recommend them anytime.

Extremely professional, wonderful product, highly recommended. We opted to have a french drain system installed instead of doing foundation repair and it seems to have resolved our issue. Thanks Olshan!

Listened to what I wanted, designed around my wishes with appropriate plants, Irrigation installed and gardens landscaped in timely manner, cleaned up site. Very satisfied.

Sales person promised follow-up mortar repair, but did not include on contract. After signing contract, they either never responded to calls or emails, or waited to respond after several attempts for response. Nobody followed up to see if work was done, etc. However, the crew who did the work was professional and pleasant to speak with. Jose is a good supervisor and customer contact on the job. Regardless of sales/office response, the process worked marvelously. Cracks inside virtually disappeared.

We chose them even though they had the highest bid because what they were proposing seemed to make sense. They did everything they said they would and left the yard immaculate. Very nice experience, except for the price!

The time frame and the work done was all within our agreement. I fault them for one thing. They broke the main water pipe to the house and we ended up gonig without water for almost 2 days. I would of thought, since they broke it, and they have their own plumbers, that they could of fixe this issue the same day. This mared an otherwise well done job.

I was very pleased with my experience. During the initial visit,Ron Williams explained the problem and the solution. We discussed cost and I decided that my "cost/solution "ratio would be best served with Olshan and a crew was out in a matter of days. The work went quickly and neatly. Oscar and his crew seemed to know what they were doing and thier cleanup exceeded my expectations. I have since referred a local property manager to Olshan and as far as I know she is satisfied with thier work too.

The service rep was wonderful! He was patient and explained everything to me in basic terms I could understand. He was thorough and extremely knowledgable in this realm. Excellent!

The sprinkler system was installed in January. I paid for the installation in advance. I was out of town and when I returned I discovered that the system had been installed in my absence. The rain cut off never worked properly and always flashed red. I also discovered a couple of months later that my exterior faucet no longer had any pressure and it appeared that they cut the pipe installing the lines along that side of the house. I have called repeatedly for service including leaving messages for the office manager and have yet to get a return call. The install was fine, but forget geting ANY repair service.

They did the job but we weren't very happy and the part that they did is already falling apart again.

Olshan installed the rainwater drain system to carry roof runoff water away from the foundation. I thought they would install a new segment of guttering that would completely enclose (surround) the top of the new drain. Instead they just placed the existing downspout into the new drain leaving space around the drain opening for rainwater to get into the system or backflow to come out of the gap at the house instead of out at the end of the drain away from the house. For a $2000 job, use of about $30 worth of flexible or new connectors would have entirely solved this problem and led to a higher rating. No satisfaction followup was made.

Very courteous and professional. After 90 days, I have had no other foundation problems. Only downside so far is that the hedges that had to be dug up and replanted have died.

After 3 tries, we are agreed on the design and awaiting the permit from the city. Globally, good.

I had a small job and Olshan was the only Company that did not have a minimum to meet. The other companies wanted to charge a minimum starting at $3500.00 or they would not do the work. Olshan came out and did a wonderful & fast job for $1200.00. You could not tell they had been at my house after they had left and all under 2 hours. Great Job!!

Good install of new sprinkler system. Good customer service. Very professional.

He was a Pro. In Charge. Explained any variations from the initial drawing. He was proud of his work.

great value for the price, quick turnaround.

Olshan is very courteous + professional. The estimate provided was lower than two other landscapers + slightly higher than another. They were informative before, during and after installation. I was provided a small map of the global layout of the sprinkler system. I ran the sprinkler once to map the popups and valves. All appears to work fine. The one thing that a city official pointed out before he could finish his validation of the installation is a test report of the backflow system. I've reported this to Olshan and am confident they will perform a test + provide the report.

Completed the job and sent me photos and I appreciate their excellent listening and putting together a workable design for my landscaping. I have recommended them to other neighbors, and Dallas Friends.

fair and reasonable assessment of the problem, accurate estimate, very fast and clean work - job well done!

Awesome Work

The representative that gave me the estimate was very thorough in explaining the process and patiently answered my questions, no matter how many times I called. The price was very competitive with the other three companies I interviewed. The work crew was polite, neat and very professional and replaced the landscaping they had to dig up. So far so good...