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M&M Roofing Siding & Windows - Dallas

4.6(
19
)
Asphalt Shingle Roofing - Install or Replace - For Business, Wood Shake or Composite Roofing - Install or Replace, Metal Roofing - Install or Replace - For Business,

About us

We specialize in home improvement including roofing, siding, windows, doors and radiant barriers, as well as installation and repair of shingles, gutter, and exterior painting. We will contact you quickly, meet with you personally and discuss your needs to make the best decision for your project. With offices in Houston, San Antonio, San Marcos, Beaumont, Dallas, Austin, Lake Charles, LA, and Lafayette. We can take care of your home improvement, repairs and development needs. Financing available. Additional email - [email protected] & [email protected]. Additional website - www.mmroofsiding.com. Additional contact name - Jessica Ortega, Doug Moncure.

Business highlights

42 years of experience

Services we offer

Hail & Storm Damage, Radiant Barrier, Roof Repairs, Roofing, Siding, Windows & Doors

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.619 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
5%
3
11%
2
5%
1
0%
Write a review
Showing 1-19 of 19 reviews
KARLANETTE J.
May 2017
1.0
It didn't go because they aren't servicing the Dallas area. I live in Arlington but the receptionist said they aren't servicing the entire Dallas and surrounding areas.
Response from M&M Roofing Siding & Windows - Dallas

"Thanks for taking the time to review our company and I am very sorry that we didn't have anyone in the area at the time to help! Doug Moncure - Owner - M & M Roofing, Siding, and Windows"

Kevin M.
Jun 2016
5.0
Yes, I recommend this pro
$1,800
unknown
Response from M&M Roofing Siding & Windows - Dallas

"Thanks for the good review! Doug Moncure - Owner - M & M Roofing, Siding, and Windows"

David F.
Feb 2016
3.0
Yes, I recommend this pro
$25,000
unknown
Regina B.
Dec 2015
2.0
$5,000
They were supposed to put up tarps and take other precautions and not leave a mess. It's been a year and a half since they came and my house is already peeling. They did a crappy job. I had to have them back like three or four times and they still didn't do a satisfactory job. They told me two coats of paint would last me several years. I paid a lot of money because they told me they were going to put two coats on there and they told me they were going to do a thorough clean up. They did some of the things they said they were going to do, but they didn't do some other things. They did not do a thorough clean up. They didn't use any primer and in some spots, they either didn't paint at all or used just a little paint. I'm really happy with them. I don't them I was unhappy when I signed off on the job, but they don't really care. They didn't do adequate clean-up on lead based paint. I don't think they used two coats of paints. They also didn't do caulking that should have been done. They left paint all over my flower beds.
David F.
Jun 2015
4.0
Yes, I recommend this pro
$25,000
unknown
Response from M&M Roofing Siding & Windows - Dallas

"Thanks for taking the time to review our services. It was good to hear that you were happy with the job. I am sorry for the confusion on the warranty. I spoke to our representative and he will be giving you a call. He said that he did leave you everything you needed for the warranty, but you pay the manufacturer for the extended warranty. I am afraid that he did not communicate that clearly to you. Again, he will be calling you to make sure you understand the procedure. I have also asked him to follow up with me and let me know that he has talked to you and resolved the issue. Doug Moncure - Owner - M & M Roofing, Siding, and Windows"

Kevin M.
Feb 2015
5.0
$8,000
.
Response from M&M Roofing Siding & Windows - Dallas

"Thanks for the review, It was good to see that you were happy with our service. Doug Moncure - Owner - M & M Roofing, Siding, and Windows."

Konrad S.
Dec 2014
5.0
Yes, I recommend this pro
$750
unknown
Response from M&M Roofing Siding & Windows - Dallas

"Thank you for taking the time to review our service. It was good to hear that we were able to repair your Vinyl siding. Doug Moncure - Owner - M & M Roofing, Siding, and Windows"

Jeff M.
Nov 2014
5.0
Yes, I recommend this pro
$11,000
M&M Roofing did a great job replacing the siding on our house.
The job involved replacing all siding on our house. This also included the
chimney. We got more than one bid for the job and found that their bid gave us
more for our money. Bids ranged from $14K to $12K. Using the Angie?s List offer
saved us around a thousand dollars.
Aaron and his crew foreman were very courteous and
professional. They took their time and spoke to me about the different aspects
of the job and took their time to explain to me how they would handle different
parts of the work on my home and asked me for my preferences. They always had
time to talk and I never felt like they were in too much of a hurry to
entertain my questions. They did all the work as we discussed including
replacing a window in the attic with a vent I had purchased on line.
Aaron took the time with me to do a final walk around the
house to inspect the job and finish any last touch-ups. A week after payment I
discovered a vent hose connected to an exterior vent that they replaced was not
connected and laying on the attic floor. I notified Aaron and he saw to it that
it was corrected. We had to wait a few days and in the end it was fixed.
I would definitely use M&M again.
Response from M&M Roofing Siding & Windows - Dallas

"Thanks for the great review. It was good to hear that you were happy with Aaron and his service to you. Doug Moncure - Owner - M & M Roofing, Siding, and Windows."

NORMAN B.
Oct 2014
3.0
$7,000
On June 26, 2014, I signed a contract with M & M Roofing & Siding on June 26, 2014, and FAXed it to them.  At that time the representative of M & M told me that work would definitely start in four weeks time, and possibly in as little as two weeks time.  Five weeks later on July 26th, I received a call from their representative telling me that they had not received the first FAX that I sent them, and that they needed me to resend the FAX so they could start the following week.  I resent the FAX and they confirmed that it was received.  At that time the representative told me they would call back next week and set the time for delivery and the work would begin soon.  I never heard from the representative again until August 19th, when he called to say that they were ready to deliver the materials.  We set a date for delivery of August 21st, when materials were finally delivered.
Work finally began on removing and replacing the siding on August 25th.  By August 27th the subcontractor ran out of materials.  M & M did not order enough materials to complete the work.  The representative of M & M ordered additional materials which showed up on August 29th.  At that time the representative told me that the subcontractor would be back at work the next day, August 30th, but the subcontractor never showed up.  Up to this point the actual work that had been done was satisfactory.
Another subcontractor showed up again on September 2nd and began work.  I was informed that the subcontractor had changed because the lead man for the subcontractor had gone on vacation and was out of the country, but that the new group was part of the same subcontractor's crew.  They "completed" the work, but the work they did was inferior to the that of the first subcontractor.  The representative agreed to send them back out to the job site to make repairs.  They made repairs and cleaned up as best they could. 
On September 8th I called the representative and left him a message that the new outdoor light they had installed on the exterior of the house was not working.  The light was replaced because the subcontractor had destroyed the original working light when they removed the existing siding.  He returned my call the following day, and agreed to repair or replace the light.  The light has not been repaired or replaced since that time and I have not heard anything from the representative.  I have since found additional damage: a water hose with a hole in it from a nail gun, damaged paint, and broken branches on shrubs.  On September 23rd, one of the owners, Doug Moncure, called and left a voice message asking if I was pleased with the job.  When I returned from an out of town trip, I returned his call on September 30th , leaving a message that I had called with a secretary.  Needless to say, he has never returned my call.
As a result of this ordeal, I would not recommend this company.  This was clearly a small and unimportant job to them, but it was important to me.  The parent firm uses subcontractors and does no actual work on site, and seems to have little incentive to do the job right or in a timely manner.  I finally replaced the faulty light they installed myself, another cost to the customer. 

********************************************************************************************************************************************
In response to this review, I was contacted by Doug Moncure, one of the owners of M & M Roofing and Siding.  He was unable to return my original callback because he was out of town.  Mr. Moncure apologized for the way the job went and was willing to do whatever was necessary to resolve the issues I raised in the review.  I accepted his offer to pay for the damaged water hose and the light I bought and installed to replace one ruined in the original installation.   Many contractors will not apologize or take responsibility when things do not go well, and I believe that he is sincere in his desire to meet the customer's needs.  Should a member of Angie's List have need of his services, I would urge you to consider M & M Roofing and Siding in light of these facts.
Response from M&M Roofing Siding & Windows - Dallas

"Thanks for the update on your review. It was good to speak with you the other day. Doug Moncure - Owner - M & M Roofing, Siding, and Windows"

Melissa B.
Sep 2014
5.0
Yes, I recommend this pro
See comments above

Response from M&M Roofing Siding & Windows - Dallas

"Thank you for the follow up review. I was glad to hear that Aaron was able to meet with you and help you resolve some issues on your job. Doug Moncure - Owner - M & M Roofing, Siding, and Windows"

Diana R.
Jul 2014
5.0
Yes, I recommend this pro
$12,000
My sales rep was Aaron Talbot.  He was extremely nice and professional.  I contracted M&M to do my siding, windows and gutters.  They did a phenomenal job and completed the work exactly on the date they said it would be done.  What I also liked about them is that I was not expected to pay until the job was complete.  My house is the best on the block and it looks brand new.  I would recommend M&M to anyone  I was really impressed when the owner of M&M reached out to me to ensure I was completely satisfied.
Response from M&M Roofing Siding & Windows - Dallas

"Thank you for taking the time to review our company. Glad to hear that you were pleased with the outcome and your new windows! Doug Moncure - Owner - M & M Roofing, Siding, and Windows"

David S.
Jun 2014
5.0
Yes, I recommend this pro
$3,600
We went through an extended process of reviewing vendors before making the decision to go with M&M Roofing Siding and Windows.
Work on the project was originally scheduled to begin on June 2 but was delayed for one day by weather. It took two days to complete the work, which to my eyes looks to have been performed quite well. 
There were a few minor issues observed at the conclusion of the work (among them, spots where paint was unevenly applied and a couple of solar screens which had been bent during the removal and reapplication of the trim). These problems were immediately addressed to our satisfaction.
The minor ding in the review for responsiveness had to do with how long it took me to hear back from our sales representative on a couple of occasions, but these were minor issues and have no bearing on my assessment of the experience in working with M&M.
Response from M&M Roofing Siding & Windows - Dallas

"Thanks for reviewing our company. Glad to hear that you were happy with the job. I have forwarded a copy of your review to the service representative responsible for your job so that he can work on better communication .Doug Moncure - Owner - M & M Roofing, Siding, and WIndows"

Tim W.
May 2014
5.0
Yes, I recommend this pro
$33,000
Communication from them was sometimes poor and one time only clean up was non existent. Work was great and they took care of all concerns
Response from M&M Roofing Siding & Windows - Dallas

"Thank you for taking the time to review our service. I will forward a copy to our service representative that handled your job. I was glad to see that you were overall happy with our service. The areas of concern will be addressed by our representative and will help him become a better service professional. Doug Moncure - owner - M & M Roofing, Siding, and Windows"

Connie A.
Nov 2013
5.0
Yes, I recommend this pro
$1,672
They were fantastic and did a great job. They were also willing to paint the boards for me, so I didn't have to get another company to paint it. They gave me plenty of time to pick up the paint color I wanted and then they went out and picked up the paint. They were super nice. I had problems with the vinyl panels of my carport because it was leaking. He came out and said I can seal that up at the same time.
Response from M&M Roofing Siding & Windows - Dallas

"Thank you for taking the time to review our company, it was good to hear that you were happy with our service. Doug Moncure - Owner - M & M Roofing, Siding, and Windows"

Kevin M.
Sep 2013
5.0
Yes, I recommend this pro
$7,500
Provided timely and accurate estimate. Arrived on time. Worked fast and professionally. Owner foowed up with satisfaction phone call
Response from M&M Roofing Siding & Windows - Dallas

"Thank you for your kind review and it was good to speak with you on the phone the other day! Doug Moncure - Owner - M & M Roofing, Siding, and WIndows"

Phyllis G.
Aug 2013
1.0
We had several contacts with this company to try to get an estimate on repairing/replacing siding and for a new roof.  When the rep called us back after the first attempt, he made an appointment with us for the next Thursday at 11:00 a.m.  He called back a couple of days later and said that he had an issue with his schedule and would come out on Friday at 10:00 a.m. instead.  We were agreeable to this change.  Then he called back again to see if he could reschedule to Thursday again but in the afternoon.  We again agreed to the reschedule, but he said he would call later with the time.  We haven't from him since.  We called the office on Friday afternoon, left a message, but no one from this company has called us back.  This is extremely disappointing because we were impressed with the reviews given by other Angie's List members.
Response from M&M Roofing Siding & Windows - Dallas

"Our representative has contacted this client and made another appointment to give an estimate. We hope that we are able to earn their business and show them a good quality company. We certainly would like to apologize for the missteps in getting them an estimate. Doug Moncure - Owner - M & M Roofing, Siding, and Windows"

Wayne J.
Jul 2013
5.0
Yes, I recommend this pro
$7,000
He was punctual, professional, and honest about expectations and possibilities for the job.
Response from M&M Roofing Siding & Windows - Dallas

"Thanks for the good review! Doug Moncure - Owner - M & M Roofing, Siding, and Windows"

Catherine G.
Jul 2013
5.0
Yes, I recommend this pro
$20,000
This is a wonderful company to deal with. We had a large job with a couple of changes thrown in. They performed exactly like they said they would. I will def be using them whenever I have anything else to be handled.
Response from M&M Roofing Siding & Windows - Dallas

"Thanks for the good review! Doug Moncure - Owner - M & M Roofing, Siding, and Windows"

Hannie M.
Apr 2013
5.0
Yes, I recommend this pro
$475
Great
Response from M&M Roofing Siding & Windows - Dallas

"Thank you for your business and taking the time to review our company. Good to hear that you were happy with our service! Doug Moncure - Owner - M & M Roofing, Siding, and Windows"

Brad H.
Mar 2013
5.0
Yes, I recommend this pro
$1,020
Everything went great.  They did a great job and provided good recommendations on supplies and colors to choose.
Response from M&M Roofing Siding & Windows - Dallas

"Good to hear that you were happy with our service. We appreciate your business!! Doug Moncure - Owner - M & M Roofing, Siding, and Windows"

Anne A.
Feb 2013
4.0
Yes, I recommend this pro
I contacted M&M for a quotation. The representative who met with me was professional and appeared to be knowledgeable. My main interest was replacing existing wood siding with a fiber cement product in places were squirrels had damaged the siding. The representative recommended adding an aluminum sheeting trim product in places that were less noticeable and replacing with the current type of siding in the back of our house. I requested their quote with additional metal trim if the solution was to replace with the same materials the squirrels were chewing now. I was really excited during the quotation process thinking that since the materials were so inexpensive and less removal of siding would be required that the quote would be in the under $500 price range. I was quickly disappointed when I received a quotation for $1600, more expensive than quotations I had received to replace the siding with a fiber cement product in the damaged areas previously. Since I had the opportunity to fix the damage in my preferred method for a better price, I choose that option. I definitely appreciated the representative for spending time with me and making some suggestions. He did have some helpful inforamtion to share.
Response from M&M Roofing Siding & Windows - Dallas

"Thank you for allowing us the opportunity to get invovled in the bid process of improving your home. I wish we could have earned your business! I hope that if you have further needs in the future that you would allow us another chance. Doug Moncure - Owner - M & M Roofing, Siding, and Windows"

Elizabeth W.
Feb 2013
5.0
Yes, I recommend this pro
The estimator was very thorough and detailed, and he showed up on time and gave us his proposal on the spot. The work proposed was reasonable. We had feared we might need new siding all the way around but the estimator did not feel it was necessary. I feel the company is honest and would have done a good job. The other proposal we got was similar but even more detailed and included some minor roof repairs (which I'm glad were caught), and was slightly less expensive, so we went with it. However, I don't think we would have gone wrong with M&M.
Response from M&M Roofing Siding & Windows - Dallas

"Thanks for the opportunity to earn your busines. I hope that if you have further needs in the future that you will give us the opportunity again! Doug Moncure - Owner - M & M Roofing, Siding, and WIndows"

Greg L.
Dec 2012
5.0
Yes, I recommend this pro
The tech checked my siding (which the wind blow apart) and columns (which are crumbling apart).  I informed him that I realized that I could probably have the original company fix it because I found my warrenty.  His was not at all feeling like I wasted his time, actually he informed my on how the problems occurred and what/how to explain the problems to the companies.  He also left me with a comforting suggestion that if I needed to call him back about what to explain to the companies I could.  I spoke with the company for the siding and they fixed the problem free of charge.  Thx
Response from M&M Roofing Siding & Windows - Dallas

"Glad to hear that you found the warranty for your repairs and that the original company stood behind their work. I hope that if you have further home improvement needs in the future that you will keep us in mind. Doug Moncure - Owner - M & M Roofing, Siding, and Windows"

Nicole S.
Dec 2012
5.0
Yes, I recommend this pro
The estimate went very well.  The guy was very professional.  He got back with the estimate quickly.  We at this point waiting for them as they have to get some kind of outside manufacturer and they haven't heard back from them yet.  We decided to go with them and they gave us a free estimate.  We have no complaints so far.
Response from M&M Roofing Siding & Windows - Dallas

"Thank you for your favorable review of our servic! Doug Moncure - Owner - M & M Roofing, Siding, and WIndows"

GIL A.
Nov 2012
5.0
Yes, I recommend this pro
$1,000
I had a leak in my roof that caused enough water damage to the ceiling of my overhang that a significant piece had fallen off. After interviewing a few roofers that all tried to sell me on a new roof, I hired M&M Roofers. Their rep Nathan (he is exceptional) showed me the weakness in my house that was the cause of my leaks. One was due to a faulty gutter pipe running through my attic and the other was due to some very minimal separation of my flat bitumen roof to the edge of the house. He told me that although it would look great and I would enjoy more years out of a new roof, he showed why my roof was still not in need of being replaced and that my roof was still good and doing its job. He prides himself on his honesty which is why I am writing this recommendation. He fixed my two issues and the cost was less than $1000 for sheet rock repair, painting, reconfigure pipe system for gutter in the attic and laying roofing cement. This company has their act together and hurray for Nathan!!
Response from M&M Roofing Siding & Windows - Dallas

"Thank you so much for your business and kind review. Nathan continues to get rave reviews!!! I hope you will keep us in mind for future repairs. Doug Moncure - Owner - M & M Roofing, Siding, and Windows"

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

M&M Roofing Siding & Windows - Dallas is currently rated 4.6 overall out of 5.
M&M Roofing Siding & Windows - Dallas accepts the following forms of payment: CreditCard
Yes, M&M Roofing Siding & Windows - Dallas offers free project estimates.
No, M&M Roofing Siding & Windows - Dallas does not offer eco-friendly accreditations.
No, M&M Roofing Siding & Windows - Dallas does not offer a senior discount.
No, M&M Roofing Siding & Windows - Dallas does not offer emergency services.
No, M&M Roofing Siding & Windows - Dallas does not offer warranties.

Contact Information

17304 Preston Rd, Ste 800, Dallas, TX 75252

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