I.E.D.S.

I used IEDS for a recent move. I read their contract which disclaimed responsibility for jewelry. So, I packed my jewelry separately and instructed them to not move it. My instruction was disregarded and they packed my jewelry and loaded it on their truck. When I asked where it was, they unloaded it and put it in my car. I transported the jewelry to my new home, and put it in a separate area away from other boxes that they were unpacking. They asked me to return to my old home to finish up some things, and when I returned the box with my jewelry had disappeared and they told me that they had unpacked it. When I went to check if everything was there, I found that a Watch and necklace were missing, totaling in value of $17,500. When I asked the owner how she planned on remedying the situation she told me she was not responsible and that I should have been wearing the watch. Completely disrespectful and unprofessional, and has contributed to fail to resolve the matter. The items were not only expensive, but sentimental. The whole experience was really sad and unpleasant.