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HR Outdoor Design

Founded 2010 • With Angi since November 2012

1.0

(1) Verified Reviews

Business Details

Phone Number

Address

3523 McKinney Ave

Dallas, TX 75204

Description

Progressive landscape construction and design company serving the Dallas-Ft. Worth metroplex...

Verified Reviews

A few reviews for this pro...
1.0

08/27/2013


Michael H.

Summary: Started out fine. Even though the price seemed a little high we went forward. The work was probably 95% complete and they never came back to finish. Some of the plants died Eventually they stopped taking my calls even though the plants were under warrenty. I'll never use again and can't recommend. I have dead grass, and dead plants for my $11,000. More details below... Beginning: At the beginning, Heath was very punctual and responsive. He came by several times and gave us a proposal to do the work we were requesting. He was recommended by friends that had had work done by him so we were gald to get a bid from him. While we thought the bid was high, we also thought that he would do good work, so we agreed. Doing the Work: Heath initially estimated that it would take a few days to complete the work: 1 to tear everything out, 1 to prep, and 1 to put everything new in. In actuality it took a couple weeks to complete. They came by and removed everything in day one. Then it rained the next day. This left us with half of the backyard as a mud pit. We understood that the rain caused an issue, but it took them almost two fulll weeks to come back to finish the work. The crew that Heath brought were courteous and worked very hard while they were here. They finished most of the work. They just ran out of grass sod for the last bit of back yard and said they would come back to finish it. It probably would take them 30 minutes to prep and put down the sod that's left. Quality of the plants: We were not super thrilled with the plant quality but he said that the nursery said all the plants were looking like that at the moment. Heath told us that they would replace them no problem if we continued to be unhappy after a couple of weeks to let them acclimate. Getting them to Finish: We called and talked to Heath many times over the next many weeks. He was always apologetic and there was always some crisis going on that kept him from showing up on time when he was supposed to. Eventually some of the plants started dying. Heath finally came back by and agreed that he would replace the plants and finish the sod. Weeks go by and he doesn't come back. It's now almost September and the work was done in first in April. That's 5 months waiting on him to finish probaby 30 minutes of sod work and maybe 1 hour worth of replacing dead plants. Ridiculous. I believe that he's stopped taking my calls now at this point. He has my money after all. Very dissappointed!

Description of Work
They removed old plants in the front planter beds and planted new plants in this bed. They also graded and laid down new sod in part of the backyard.

Category garage builders

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    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    Yes
    Payment Options
    Check, Visa, MasterCard, American Express, Discover, PayPal, Financing Available
    Senior Discount
    10%
    Emergency Service
    Yes
    Warranties
    Ask for details

    Services Offered

    Everything out your door... landscapes, lawn/garden maintenance,hardscapes, pool & patio, lighting, irrigation, trees services and seasonal/holiday.

    Services Not Offered

    We can handle any outdoor design need.

    Frequently Asked Questions & Answers about HR Outdoor Design

    How is HR Outdoor Design overall rated?

    HR Outdoor Design is currently rated 1 overall out of 5.

    What days are HR Outdoor Design open?

    HR Outdoor Design is open:

    Sunday: 8:00 AM - 8:00 PM

    Monday: 8:00 AM - 8:00 PM

    Tuesday: 8:00 AM - 8:00 PM

    Wednesday: 8:00 AM - 8:00 PM

    Thursday: 8:00 AM - 8:00 PM

    Friday: 8:00 AM - 8:00 PM

    Saturday: 8:00 AM - 8:00 PM

    What payment options does HR Outdoor Design provide

    HR Outdoor Design accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover, PayPal, Financing Available

    Does HR Outdoor Design offer free estimates?

    Yes, HR Outdoor Design offers free project estimates.

    Does HR Outdoor Design offer eco-friendly accreditations?

    Yes, HR Outdoor Design offers eco-friendly accreditations.

    Does HR Outdoor Design offer a senior discount?

    No, HR Outdoor Design does not offer a senior discount.

    Does HR Outdoor Design offer emergency services?

    Yes, HR Outdoor Design offers emergency services.

    Are warranties offered by HR Outdoor Design?

    No, HR Outdoor Design does not offer warranties.

    What services does HR Outdoor Design offer?

    HR Outdoor Design offers the following services: Everything out your door... landscapes, lawn/garden maintenance,hardscapes, pool & patio, lighting, irrigation, trees services and seasonal/holiday.

    Are there any services HR Outdoor Design does not offer?

    We can handle any outdoor design need.