Highlands Auto Center

Auto Service, Auto Transmission, Auto Glass,

About us

automotive services

Services we offer

Oil change & lube, state inspection, tire repair and rotation, transmission service, radiator service, a/c & wheel bearing, tune-up & power steering, fuel filter & exhaust, battery & ball joint, serpentine belt, alignment, brakes & scan diagnoisis, front & rear differential service, timing belts, cv axles, struts & shocks, power windows & glass, starter & fuel pump, water pump & fuel injector, auto glass, winshield wiper & cabin air filter, lights, paint and body shop, pick up and delivery.

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.810 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
10%
3
10%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.7
responsiveness
4.9
punctuality
4.7
Showing 1-10 of 10 reviews

Connie K.
08/2016
5.0
auto repair
  + -1 more
.
Description of Work: located at 10524 E. Northwest Hwy, Dallas, 75238 Excellent service completed quickly.
Rating CategoryRating out of 5
Yes, I recommend this pro

Connie K.
07/2016
5.0
auto repair
  + -1 more
unknown
Description of Work: Always good service and have never suggested work that is not necessary as have others.
Rating CategoryRating out of 5
Yes, I recommend this pro

Bettie T W.
01/2016
5.0
auto repair
  + -1 more
unknown
Description of Work: Great customer service, great work.
Rating CategoryRating out of 5
Yes, I recommend this pro

Allen G.
09/2015
5.0
auto repair
  + -1 more
unknown
Description of Work: Put a new engine in a 2004 Saturn Vue for my son. He has been satisfied and everything has been working perfectly since then. Great customer service and very patient.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Linda A.
06/2015
4.0
auto repair
  + -1 more
unknown
Description of Work: My car was overheating and it was a Sunday, so I was surprised to find an open repair shop. I took it in and they said they'd run a test to see where the leaks were. The diagnosis was correct, but the price seemed pretty high for a water pump replacement. I called around and found another place who quoted me a 40% cheaper rate (and this place only works on German cars - usually this means higher rates!).

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

$60

Bettie T W.
09/2014
5.0
auto repair
  + -1 more
unknown
Description of Work: Installed a replacement engine. I have an older Chrysler, so it took a while to find a replacement, but their work, as usual, was exceptional

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$3,000

Linda C.
06/2014
5.0
auto repair
  + -1 more
It was great. They are very attentive. They take me home and pick me up when my car is ready.
Description of Work: They did an oil change, replaced a motor mount, and did other services for my Toyota Sienna.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Michael M.
05/2013
5.0
auto repair
  + -1 more
They were superb. They were very good with their diagnosis. I lot of mechanics give good news but you would be surprised because they end up doing something. Highlands were upfront and tells you what they are going to do. They give you multiple options to improve the feature of your car. I never had a surprise from them and they work very well. The mechanics are honest.
Description of Work: I used Highlands Auto Center for a misfired cylinder. I have used them for many years now.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Jim K.
01/2012
3.0
auto repair, transmission repair
  + 0 more
When asked if they did the work there or sent it out they would not answer. Did not go back.
Description of Work: Went for estimate to fix transmission.

Rating CategoryRating out of 5
value
3.0
professionalism
2.0
responsiveness
2.0


Response from Highlands Auto Center
we do fix transmissions here we do used an rebuilt can also get new from the dealer

Lane S.
10/2009
5.0
auto repair
  + -1 more
Great. It is so difficult to find a mechanic that you can trust and I am so lucky to have found Hussein, Pat and the other members of the team at Highlands Auto Center. They were in my neighborhood so I very sheepishly decided to try them out as I have been burned by many unreferred mechanics but these guys have turned out to be top notch. They do a great job at diagnosing the problem for free in most cases (unless they have to spend awhile tearing into the vehicle then they might have to charge you a diagnostic fee - for me it was $25 for probably 2 hours worth of work which was more than worth it. They are fast at the work they do and they don't try to sell you something you don't need. Believe me. I have two vehicles with over 130,000 miles each and they didn't try to sell me on anything other than was the problem I was bringing them in for. Also offered to take me back home if I need a ride to drop off the car or take me to work or pick me up. They also do a good job of shopping around to get you the best price for parts even if it means them going across town to pick up the part. I hope to be using Highlands for a long time to come. They also have extended hours - 7 - 7 weekdays and are open Saturday and Sunday - Real Jewel.
Description of Work: Had to have a fried circuit board on the A/C blower motor repaired. Have also had a Water Pump and Thermostat Replaced, A/C System Recharged and two oil changes

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$245

    Contact information

    10524 E Northwest Hwy, Dallas, TX 75238

    www.highlandsautocenterdallas.com

    Service hours

    Sunday:
    9:00 AM - 5:00 PM
    Monday:
    7:00 AM - 7:00 PM
    Tuesday:
    7:00 AM - 7:00 PM
    Saturday:
    8:00 AM - 6:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Auto Service,
    Auto Transmission,
    Auto Glass,
    Auto Accessories,
    Delivery Service,
    Auto Radiators,
    Auto Tires,
    Auto Painting,
    Auto Mufflers

    FAQ

    Highlands Auto Center is currently rated 4.9 overall out of 5.

    Sunday: 9:00 AM - 5:00 PM

    Monday: 7:00 AM - 7:00 PM

    Tuesday: 7:00 AM - 7:00 PM

    Saturday: 8:00 AM - 6:00 PM

    Highlands Auto Center accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, Highlands Auto Center does not offer free project estimates.
    No, Highlands Auto Center does not offer eco-friendly accreditations.
    No, Highlands Auto Center does not offer a senior discount.
    No, Highlands Auto Center does not offer emergency services.
    Yes, Highlands Auto Center offers warranties.
    Highlands Auto Center offers the following services: Oil change & lube, state inspection, tire repair and rotation, transmission service, radiator service, a/c & wheel bearing, tune-up & power steering, fuel filter & exhaust, battery & ball joint, serpentine belt, alignment, brakes & scan diagnoisis, front & rear differential service, timing belts, cv axles, struts & shocks, power windows & glass, starter & fuel pump, water pump & fuel injector, auto glass, winshield wiper & cabin air filter, lights, paint and body shop, pick up and delivery.

    Contact information

    10524 E Northwest Hwy, Dallas, TX 75238

    www.highlandsautocenterdallas.com

    Service hours

    Sunday:
    9:00 AM - 5:00 PM
    Monday:
    7:00 AM - 7:00 PM
    Tuesday:
    7:00 AM - 7:00 PM
    Saturday:
    8:00 AM - 6:00 PM