Half Price Geeks

All went well. Promp curteous service. We are not good with our collection of passwords and knowledge of computers, so the patience of the representative was appreciated!

Tech arrived on time , about 30 minutes later he was finished.

Hard drive great- PC goes really fast now. They do not support OneDrive so could not help me with that. Very professional and knowledgeable otherwise, and very responsive and time-sensitive.

Half Price Geeks spent 3.5 hours removing the virus but charged the flat rate virus removal fee of $129. My technician did the work remotely by connecting our computers. He was very knowledgeable and professional. In addition to solving our problem, he was very helpful about giving advice to prevent it in the future. I have used them before and would definitely use them again for computer issues.

I originally scheduled for Monday the 9th, however they called a couple of hours before scheduled and said they were running late. Then followed up with another call saying they wouldn't be able to make it. We rescheduled for Thursday the 12th. Everything went as expected the second time around. This is the 3rd or 4th time I've used them over the past 5 years or so and the service has always been great and this is the first time I had any scheduling issues.

All went well and I would use this service again. However, they do not state in their ad on Angie's list that they charge extra for travel time. Therefore with the charges for travel time and the extra one-quarter hour I had to pay an additional $52.00 over the initial charge for their special rate of $69.00 for one hour of on site repair. Therefore, the actual cost for one hour on site plus travel time and an extra quarter hour was $121.00. I feel they need to be up front in the advertisement that there will be extra charges for travel time as when the initial charges are paid at the time of scheduling on Angie's list your charges billed to your charge card are just the advertised rate of $69 per hour. Then you are not informed about the additional charges until they call you to schedule your appointment. Overall I would give them a B rating.

He was able to rescue all my data. Their responsiveness and scheduling were both excellent. The pricing was pretty good.

Scheduling was fine and the work was completed over the phone. The work was completed in about half an hour. The costs of the service seemed reasonable.

They worked diligently and were fairly priced. What they recovered has saved me thousands of dollars.

Working with them was great. I would use them again if needed.