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Half Price Geeks

4.7(
3
)
Computer Repair, Troubleshooting or Upgrades - For Business, Computer Network or Wiring Install or Repair, Computer Network or Wiring - Install or Repair - For Business,

About us

Fast & Friendly onsite and remote computer repair

Business highlights

Emergency services offered
23 years of experience

Amenities

Emergency Services

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.73 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
33%
3
0%
2
0%
1
0%
Write a review
Showing 1-3 of 3 reviews
LINDA W.
Apr 2017
5.0
Yes, I recommend this pro
$25,000
All went well. Promp curteous service. We are not good with our collection of passwords and knowledge of computers, so the patience of the representative was appreciated!
Alan P.
Jan 2017
5.0
Yes, I recommend this pro
Tech arrived on time , about 30 minutes later he was finished.
Sara J E.
Dec 2016
4.0
Yes, I recommend this pro
Hard drive great- PC goes really fast now. They do not support OneDrive so could not help me with that. Very professional and knowledgeable otherwise, and very responsive and time-sensitive.
John S.
Feb 2016
5.0
Yes, I recommend this pro
$18,000
.
John S.
Dec 2015
5.0
Yes, I recommend this pro
$25,000
unknown
Alan P.
Oct 2015
4.0
Yes, I recommend this pro
unknown
LINDA W.
Apr 2015
4.0
Yes, I recommend this pro
$10,000
.
Karen K.
Apr 2015
5.0
Yes, I recommend this pro
$12,900
Half Price Geeks spent 3.5 hours removing the virus but charged the flat rate virus removal fee of $129.  My technician did the work remotely by connecting our computers.  He was very knowledgeable and professional.  In addition to solving our problem, he was very helpful about giving advice to prevent it in the future.  I have used them before and would definitely use them again for computer issues.
Robert H.
Feb 2015
4.0
Yes, I recommend this pro
$20,000
I originally scheduled for Monday the 9th, however they called a couple of hours before scheduled and said they were running late. Then followed up with another call saying they wouldn't be able to make it. We rescheduled for Thursday the 12th. Everything went as expected the second time around. This is the 3rd or 4th time I've used them over the past 5 years or so and the service has always been great and this is the first time I had any scheduling issues.
Response from

"[member name removed], thanks for choosing Half Price Geeks as your go-to for computer repair issues. Glad to have been of help and know we are just a call away if any problem seems to pop up. Again, Thank you for your business!"

Neil N.
Feb 2015
4.0
Yes, I recommend this pro
$12,100


All went well and I would use this service again.  However, they do not state in their ad on Angie's list that they charge extra for travel time.  Therefore with the charges for travel time and the extra one-quarter hour I had to pay an additional $52.00 over the initial charge for their special rate of $69.00 for one hour of on site repair.  Therefore, the actual cost for one hour on site plus travel time and an extra quarter hour was $121.00.  I feel they need to be up front in the advertisement that there will be extra charges for travel time as when the initial charges are paid at the time of scheduling on Angie's list your charges billed to your charge card are just the advertised rate of $69 per hour.  Then you are not informed about the additional charges until they call you to schedule your appointment.  Overall I would give them a B rating.


Response from

"[member name removed], thanks for choosing Half Price Geeks as your go-to for computer repair issues. Glad to have been of help and know we are just a call away if any problem seems to pop up. Again, Thank you for your business!"

Sherry C.
Jan 2015
5.0
Yes, I recommend this pro
He was able to rescue all my data.  Their responsiveness and scheduling were both excellent.  The pricing was pretty good.
Response from

"(member name removed), thank you for choosing Half Price Geeks as your go-to for computer repair issues and appreciate the review given! Glad to have been of help and know we are just a call away if any problem seems to pop up."

SAM H.
Jan 2015
5.0
Yes, I recommend this pro
Scheduling was fine and the work was completed over the phone.  The work was completed in about half an hour. The costs of the service seemed reasonable.
Julie M.
Jan 2015
4.0
Yes, I recommend this pro
unknown
Lon B.
Jan 2015
5.0
Yes, I recommend this pro
They worked diligently and were fairly priced.  What they recovered has saved me thousands of dollars.
Sarah C.
Jan 2015
5.0
Yes, I recommend this pro
Working with them was great.  I would use them again if needed.
RUTH S.
Jan 2015
4.0
Yes, I recommend this pro
They're good and sometimes can fix thing over the phone.  There are no problems with scheduling. Their prices are competitive with others.
Al H.
Dec 2014
5.0
Yes, I recommend this pro
$17,000

Work was finished in about 2 hours. All that I asked to be done was done.

.
Response from

"[Members Name], thank you for choosing Half Price Geeks as your go-to for computer repair issues and appreciate the review given! Glad to have been of help and know we are just a call away if any problem seems to pop up."

Laura T.
Nov 2014
5.0
Yes, I recommend this pro
$15,700
I would highly recommend Half Price Geeks to anyone.  Infact, 5 years ago a friend suggested I give them a call.  I have now been using Half Price Geeks for 5 years for all of my technology challenges, questions and system upgrades. 
They show up when they are suppose to show up.  They are curtious and trustworthy, they are clean and do not make a mess in your home.  They explain everything they are doing in simple terms, they are  thorough and their pricing is very reasonable.  Also, they will work with you on scheduling. That is, they will come to your home before work, after work and also on Saturdays.  I plan on continuing to utilize their services and suggest you try them as well.
Response from

"[member name removed], thanks for choosing Half Price Geeks as your go-to for computer repair issues. Glad to have been of help and know we are just a call away if any problem seems to pop up. Again, Thank you for your business!"

Julie R.
Jul 2014
4.0
Yes, I recommend this pro
$13,000
First, I was told that the service would happen on Friday at 4:00, and it did not. When I called on Friday at 4:22, there was a message that all lines were busy. I got the tech call on Monday morning, and although he apologized, this was not professional. Of all people, tech people should know how to send an email or text when they are delayed. Second, the website clearly posted price for a tune-up at an hourly cost of approximately $55. After the work was done, I was told that the flat fee for virus removal was $129. I had not requested virus removal, nor was the additional charge mentioned when I approved the technician's removing viruses, which he said were the cause for the slow system. I felt I was in a bind because my computer was in better shape, and he was a helpful and personable tech expert, but it felt a bit like a bait and switch. They do good work, but next time, I will get better definitions of the pricing before I commit to using their services.
DAVID G.
Apr 2013
4.0
$20,000
There were conflicting virus protection programs running but the tech could not get rid of one which slowed down the system. The tech did manage to make my system somewhat faster .
Erin S.
Jul 2010
4.0
Yes, I recommend this pro
$17,900
Though it took several attempts, the service was eventually performed to my satisfaction.
Response from

"We pride ourselves on our excellent service and many happy customers. On our follow up call with you, we learned of your concerns with the technician. Our dispatcher quickly scheduled another tech. to come and resolve your issues. The tech spent several hours onsite at no charge to you as a warranty and did the following: Backed up user data and manually reinstalled Windows ran misc. updates Downloaded and installed the misc. Dell drivers Installed Office Imported the data back to the system Configured the wireless software Installed Itunes Upon our second follow up call with you everything was working as it should. We can't make everybody happy, but we try. I believe that we went above and beyond to resolve your issues."

Shirley P.
May 2010
5.0
Yes, I recommend this pro
$9,000
Overall the project went very well. The technician came to my home to analyze my computer problems. I needed a new monitor and I needed my computer to load faster. He took care of the problems very quickly and he was professional. I will use this service again and refer to my friends.
Kim P.
May 2010
5.0
Yes, I recommend this pro
$9,995
I unboxed my computer after a move and it would not power on. I called Best Buy and was quoted $299.00 for them to come out to the house. I called Half Price Geeks and they were able to come out the same day..and get this my total bill was $99.95! If I would have went with the other company I would have been out of 200 bucks! My technician fixed the problem in about 20 mins. After fixing my desktop he connected my new Mac and showed me how to use it. I wouldn't think of using another company! I'm glad I found these guys.
Karolyn C.
Feb 2010
5.0
Yes, I recommend this pro
$37,600
I've been having problems with two of my computers, just various computer stuff, I don't know how to fix. He came on time and fix them both. I am very happy with the young man that came, very personable and knew what he was doing.
Jeanette P.
Jan 2010
5.0
Yes, I recommend this pro
I was very pleased with their service, thought the price was fair and he was professional laid back and intelligent. Everyone I talked to with the company was good overall.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Half Price Geeks is currently rated 4.7 overall out of 5.
Half Price Geeks accepts the following forms of payment: CreditCard
No, Half Price Geeks does not offer free project estimates.
No, Half Price Geeks does not offer eco-friendly accreditations.
No, Half Price Geeks does not offer a senior discount.
Yes, Half Price Geeks offers emergency services.
No, Half Price Geeks does not offer warranties.

Contact Information

25 Highland Park Village, Dallas, TX 75205

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