flooring contractor, remodeling, roofing, home builders, woodworking, doors
+ 4 more
It was outstanding. Mr Napert was professional, punctual and he and every member of his crew was a pleasure to work with, he pays incredible attention to detail. The work was completed quickly and looks wonderful.
Description of Work: Roof, complete siding change of whole house.painting, various repairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kyle M.
08/2016
2.0
remodeling
+ -1 more
Initially Irving is the nicest of people, however at the end, he is anything but. He is good at maintaining a schedule, but miserable at documenting or tacking any of the accounting/financial side of the project. As a "cost plus" contractor, his method of doing business is to low ball your budget, then send you a large invoice after the work is completed for additional "labor hours", none of which will be documented on paper or be appropriately substantiated. He often tells you after the fact about "additional work he did" or some "stuff we fixed for you", however you will be billed for this work without ever being told what it cost or without being given the opportunity to decide if you even wanted that work done or not. Be careful working with this company. It's basically a one man show with a small crew of 3 employees, so he can only handle one project at a time. I would not recommend hiring Futura Enterprises. Be prepared to have an attorney review your agreement before signing and be prepared to have to argue on additional billings after the work. Do yourself a favor and look elsewhere. In my experience, Futura Enterprises owner Irving Napert is not to be trusted, despite his initial cordial demeanor.
Description of Work: Complete kitchen remodel
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
2.0
responsiveness
4.0
punctuality
5.0
$85,000
Response from FUTURA ENTERPRISES INC
We are totally dumbfounded by the person. We have received an A rating on all sites for all work we have done for years. This customer is the type of person we would not wish on any contractor. We helped this person obtain financing, designed his project, built it on a very tight schedule, and helped get him into his house before his wedding. We even gave him a place setting of china. What he is not stating above is that he planned from the first day to not pay us for work he requested above and beyond the original scope of work. He was with us when we selected the stone top for his kitchen and he knew that is was over one thousand dollars more than his budget and he acknowledged that on the way home in my car that it was over budget. Then he instructed us on 3 different occasions to drill thru feet of concrete to install gas lines in his 2 fireplaces which were not part of his budget at all. These are the sort of things that he did to avoid paying for things he wanted that were not part of his budget. We trusted him and did the work (shame on us). It is because of this customer that we do not do additional work without signed change order forms completed.
Great customer experience and flawless work I used Futura for a complete remodel of my house. Irving patiently explained every step in the process to me and even helped budget out the expenses. Based on Irving?s recommendations, we ended up removing several walls. The result was an open and modern floor plan, which we really enjoy. We did not appreciate before the project how much coordination is required between the owners, general contractor, and subs. Irving was great. He abley coordinated each stage of the project, including obtaining the necessary permits, and handled any unforeseen issues, making our lives much easier. I read earlier reviews about problems with communication, but in my experience, Irving was responsive to every question and request we made. The positive attitude Irving brought to the project made the remodel an enjoyable experience. I would definitely use Future Enterprises for any future projects.
Description of Work: Futura, was the general contractor for a complete house remodel.
Scheduling was very easy and it took them several months to complete the job. He was beyond superb. The quality of the work was outstanding, the price was competitive, the quality of the materials that he custom ordered was great, and the customer service that he delivered was outstanding. He made sure that we were happy with every detail. He's the best contractor that we've ever had.
Description of Work: They replaced all the windows and doors in the home, did some interior painting, and did some woodworking as well.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kimberly R.
06/2013
5.0
flooring contractor, remodeling, home & garage organization, roofing
+ 2 more
It was extremely professional and excellent service. The supervisor is watching the crew and even works with them. They get there early and they always cleaned up after the job. I would use them again. If I had to knock down my house, I would use them to rebuild it. His prices are very reasonable and fair. We had a budget and he was willing to work with us with the budget. He uses quality materials. He never tried to take advantage of us. He was always looking out for the best deals.
Description of Work: They redid our roof, siding, gutters, put shelving in our garage for storage, floored the attic, added shelving to a bedroom closet and laundry room. When they came across an issue, they fixed it for us.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ann R.
06/2013
2.0
remodeling
+ -1 more
He was very knowledgeable about the construction aspect of the job. He spent over an hour talking with us. He told us he would get back to us with an estimate. While he did provide names of a couple of tile/plumbing places, the only other communication we got was an email two weeks later saying he had been working super long hours and apologizing for not getting back with us. And then: nothing. If he was not interested in taking our job, the professional thing to do would be to let us know that as soon as possible. Unfortunately, this seems to be common practice in the construction trade.
Description of Work: Mr. Napert came out to look at our bathroom for a future remodel.
Rating Category
Rating out of 5
professionalism
2.0
responsiveness
1.0
punctuality
5.0
Response from FUTURA ENTERPRISES INC
I regret very much that I dropped the ball on [member name removed] project. My usual policy is to return calls promptly and provide the best possible customer service, but I didn’t follow through in this case. By way of explanation, I had a traffic accident in which I was injured and my truck was almost totaled shortly after meeting with the client. At the same time, one of my friends and clients had his home severely damaged when a pipe burst in an upstairs wall and flooded both floors. He and his family were living in a hotel and very anxious to return home. My crew and I worked 16-18 hours a day for weeks to return their home to a livable state, then I returned home to do paperwork at night. After weeks of working around the clock, I was simply burned out and had to take some time off; unfortunately, [member name removed] estimate fell through the cracks during this time. I’ve sincerely apologized for my oversight and hope I’ve compensated her for the inconvenience. This is not how I ordinarily run my business or treat my valued customers; regrettably, it was a matter of very unfortunate timing.
Dave F.
03/2013
5.0
remodeling, roofing
+ 0 more
See above.
Description of Work: We hired Irving after he put a new roof on our house. As to the roofing, he was just more knowledgeable and innovative in terms of solutions for our 60 year old house. We were considering updating our kitchen and a previous contractor had not been very responsive in terms of a commitment to start or ideas beyond what we suggested. Irving was very helpful and consultative throughout the process. He estimated 16 days from start to finish and he completed all major work within 18 days which may be unheard of. We asked him to continue to perform minor upgrades around the house and he was helpful in ideas for those. Irving is very professional and always responsive.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$30,000
Joe N.
12/2011
5.0
remodeling
+ -1 more
Futura (Irving) expertly repaired both problems. The wood rot repairs were done is such a way as they should hold up until the structure is torn down. The rotten studs were removed and new ones added, the siding was then repaired using mix of Hardy Board and new wood siding that rebuild two sides of the garage. Then a new exterior door sill was created to prevent water from entering the storage room (when) it rains. Meanwhile the crack in the garage floor was cut out, the area was tied together with rebar and new heavy duty concrete was poured. While not the cheapest contractor, Futura (Irving) may be one of the best. High quality Irving (Futura) stands behind the work. I will use them for additional projects. Highly recommended... and a Dog lover!
Description of Work: My detached garage had two serious problems, one was wood rot in the studs and walls and the other was a serious crack in the floor slab. House built in 1958 and water had caused extensive wood rot on two sides. Meanwhile due to extreme drought, the floor had cracked and was causing excessive movement in the slab.
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Service Categories
General Remodeling,
Doors,
Finished Carpentry and Woodworking,
Roofing,
Flooring Sales and Installation,
Interior Painting,
Home and Garage Organization,
Homebuilders,
Windows
FAQ
FUTURA ENTERPRISES INC is currently rated 4.6 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 8:00 AM - 6:00 PM
FUTURA ENTERPRISES INC accepts the following forms of payment: Check,PayPal