Flooring Direct (Dallas) logoApproved Pro
This pro has maintained an average of 4.5+ star throughout their time with Angi.
Approved Pro

Flooring Direct (Dallas)

Wood Flooring - Install or Completely Replace, Laminate Wood or Stone Flooring - Install, Luxury Vinyl Flooring Installation (Materials Not Provided by Consumer),
This pro has maintained an average of 4.5+ star throughout their time with Angi.

About us

Proudly serving Dallas since 1988, Flooring Direct offers a seamless, elevated flooring experience for homes, multi-family units, and commercial spaces. Book your FREE in-home estimate and we’ll bring a curated selection of samples right to your door—see exactly how they look in your space. Our experts help you choose flooring that’s designed to perform and crafted to impress. From start to finish, we handle every detail—furniture moving, demolition, and flawless installation. Our installers are true professionals who deliver refined results and treat your home with the utmost care.

Business highlights

37 years of experience

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.7234 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
9%
3
5%
2
1%
1
1%

Filter reviews by service

Showing 1-25 of 234 reviews
Grant J.
May 2025
5.0
very professional, great pricing and did a great job!

Gretchen B.
Apr 2025
5.0
Google Review
Flooring Direct did a fantastic job! Our floors look absolutely stunning. Not only are our floors beautiful, but Brian provided exceptional customer service! I truly appreciated the above and beyond customer service.

Jaclyn C.
Apr 2025
5.0
Google Review
We had some water damage to our wood floors that needed repair. From start to finish Flooring Direct made the process seamless and transparent. Not only can you not tell we ever had any damage, but they look better than they did before. They also replaced a carpeted game room with laminate flooring and I couldn’t be happier.

Karen S.
Apr 2025
5.0
Google Review
The whole team is excellent. From the sales manager to the customer service team to the installers. Everyone checked on us and the workflow and made sure we had top notch care. Great and fair pricing and we will be back for “phase two” when ready. We had hardwoods and LVP installed and they finished in record speed.

Pomeranians R.
Apr 2025
5.0
Google Review
Everything was perfect from start to finish. Great prices, great quality, job was done in a day. We are very pleased with our new floors!

Eric R.
Apr 2025
5.0
Google Review
Excellent, professional and friendly work! My wife and I are enjoying the difference and can breathe a lot better with the carpet gone. All the downstairs’ rooms look so beautiful and alive with the new floor. As Brian suggested the floors beautifully match the colors of the walls. Brian Ninedorf gave us these floors at a very affordable price and the crew was friendly, knowledgeable, and professional and did an excellent job. We can’t wait to the next phase putting the same floor upstairs next month with the same crew! We will recommend Flooring Direct to anyone! Thanks again!

John N.
Jan 2025
5.0
Carpet - Install
$600,000
They were the most cost effective. Just a little hiccup where they only sent one installer for a big job. Once call were placed, it was addressed.
Response from

"John, our main objective is to provide our clients with top-quality products at competitive prices. We are pleased to have met your expectations. We look forward to working with you on your next future flooring project. Thank you, Flooring Direct"


Katrina T.
Jan 2025
5.0
Laminate Wood or Stone Flooring - Install
$1,200,000
Excellent from start to finish! Scott came to the house for estimate,. I also went to the showroom to pick the flooring choice. Paid for materials, 1/2 down then other 1/2 after installation. The workers moved furniture around and completed in one day!
Response from

"Katrina, it brings us joy to learn that Scott has looked after you admirably throughout the flooring project. Scott is a valuable member of our team since he is patient and provides his clients with the time and attention they need. It makes us delighted to have lived up to your expectations. We look forward to working with you on your next future flooring project. Thank you, Flooring Direct"


Deanna M.
Dec 2024
2.5
We had our floors completely redone in September 2023. We already had wood laminate in our kitchen and bathrooms and decided to pull up the carpet in living room and hallway to give the house a more unified feel. They did not have the same laminate as our existing so we had to choose a new one which meant the entire kitchen, living room wash room front entrance and hallway were going to be replaced. This occurred over the course of 3 days. The workers were very nice and courteous. Overall, the finished product was beautiful and my only complaints at that time were the saddles between the rooms/doorways. They were very chinzy compared to the floor. About 2 months later I noticed the one of the wood planks is popping up and getting caught by my office chair. This plank is not at the wall but in the middle of the room. We began to inspect other areas of the flooring and found gaps between the wall and the floor with poor attempts to cover them by extending the floor molding. This is especially the case in the bathrooms around the toilet and tubs. We are now a year out and even more of the planks are buckling, cracking some cases and catching on furniture. Would like for them to come out and fix these issues.
Response from

"Hello Deanna, despite extensive searches of our records, we cannot find any record of you in our system. We sincerely apologize for not meeting your expectations. We would appreciate the chance to discuss this matter further, should it still require attention. Please reach out to our office, as we are eager to resolve these issues. Thank you, Flooring Direct"


Ken I.
Oct 2024
4.5
Wood Flooring - Install or Completely Replace
Yes, I recommend this pro
Everything as promised.
Response from

"Thank you for sharing your wonderful experience with Flooring Direct, Ken. We are happy to hear that everything went without any problems. We look forward to working with you on your next future flooring project. Thank you, Flooring Direct"


Homeowner
Sep 2024
5.0
Yes, I recommend this pro
This company was very efficient. They came top my house and explain the quality of the carpet. The salesman is very knowledgeable and friendly. The installers came on time and professional. Everything was cleaned up and vacuumed. and perfect. I received a gift card for my time in posting this honest review.
Response from

"Thank you for sharing your experience you had with Flooring Direct, Linda. Meeting and exceeding your expectations while delivering first-rate customer service is our company's top priority. We look forward to working with you on your next future flooring project. Thank you, Flooring Direct"


Antony Jayaraj S.
Aug 2024
5.0
Wood Flooring Refinish
Yes, I recommend this pro
Professional
Response from

"Thank you, Craig, for the positive review and rating. We're happy to hear you are satisfied with the end results. We pride ourselves on punctuality and professionalism. We look forward to working with you on your next future flooring project. Thank you, Flooring Direct"


Jason Z.
Aug 2024
5.0
Laminate Wood or Stone Flooring - Install
Yes, I recommend this pro
Awesome company in every way, from Sales through installation!!
Response from

"Thank you for your 5-star rating, Jason! We appreciate your feedback and are pleased to hear that you had a great experience with our installation and customer service. We look forward to working with you on your next future flooring project. Thank you, Flooring Direct"


Cynthia R.
Aug 2024
3.5
Wood Flooring - Install or Completely Replace
Yes, I recommend this pro
Very good service.
Response from

"Cynthia, it makes us thrilled to hear that you love your new floors. We consider ourselves extremely fortunate to have all of our dedicated installers on our team. We look forward to working with you on your next future flooring project. Thank you, Flooring Direct"


Scott M.
Aug 2024
5.0
Wood Flooring - Install or Completely Replace
Yes, I recommend this pro
$130,000
It was done quickly and efficiently! They matched the current wood flooring perfectly! Would call them again if I needed any type of floor work done.
Response from

"Scott, we are delighted to know you are loving your new floors! Our constant aim is to deliver clean, courteous, and responsive service during the whole undertaking. We look forward to working with you on your next future flooring project. Thank you, Flooring Direct"


Sarah D.
Jun 2024
3.0
Carpet - Install
Yes, I recommend this pro
Customer service lacking . Carpet was installed but the couch was not reconnected and it is a recliner couch. Was not happy

Sandra K.
Apr 2024
5.0
Laminate Wood or Stone Flooring - Install
Yes, I recommend this pro
Two spanish-speaking young men did the install. Although they spoke Spanish, they managed to communicate essential information about the installation. They first confirmed that the material they installed matched the existing flooring. Then they leveled each floor before putting down the laminate. I requested sealing the laminate to the baseboards but they said the company policy was to not do this due to movement of the walls and floor. They cleaned up after the job and put back furniture where it went. Overall, I am very satisfied.
Response from

"Sandra, thank you so much for your review. We are thrilled everything turned out so well and want you to know we appreciate you and your feedback. At Flooring Direct, our installers are extremely important to us, and we are grateful for each and every one of them. We look forward to working with you on your next future flooring project. Thank you, Flooring Direct"


MARY L.
Apr 2024
5.0
Laminate Wood or Stone Flooring - Install
Yes, I recommend this pro
We love our new floors, and would hire Flooring Direct again. Totally satisfied!
Response from

"Thank you for your kind words, Mary. Enjoy your new floors. We look forward to working with you on your next future flooring project. Thank you, Flooring Direct"


Stacie C.
Mar 2024
0.5
$1,475,000
Flooring Direct was hired to remove carpeted areas and replace with hardwoods that match our existing floors. This is a brand new home. We did our walk-through with the builder then closed on our home, and the next day Flooring Direct came in. We never moved in our home. No other contractor has been in our home. We needed this job done first so we could move in. At this time we still havenâ t move in and there is no end in sight to when we can move in. They gave us a timeline of the job to be done, and the timeline kept getting longer. They would say they are showing up at a certain time and did not. It was always later in the day. Finally, they get to staining the floors. After it sets for a couple days, we go to see it, and it is the wrong color. We have light beige, real wood looking floors. The flooring they stained has a red color to them, and do not even look like the same type of wood. All week long we have been waiting for a resolution. They have not provided one. They have admitted that they cannot complete the job. They admitted they donâ t know what happened. They admitted even if they can get the color right, it will always look hazy and like a color has been painted on them. It will never look like real wood. It will never look like the floors that we already have in place. Aside from that, The contractors literally ruined our home. Our brand new construction home that was in perfect condition has now been destroyed by them. Our home needs to be repainted. They damaged existing wood flooring. They broke base boards. Door are off the hinges in multiple place. Our door stoppers are missing. Our home is covered in a thick layer of dust everywhere! Even where they didnâ t do any work. We continue to live in a hotel room with our family while we pay for our home we canâ t live in. They collected 100% of our money for the job and have abandoned the job. Our floors need to be redone. They took 100% of the money and left us with this mess.

Kimberly T.
Mar 2024
5.0
Laminate Wood or Stone Flooring - Install
Yes, I recommend this pro
Very good work. Salesperson was wonderful. Price was great and I'm looking to get two more rooms done. I will call them
Response from

"Kimberly, we are delighted to hear your sales rep took such wonderful care of your during your flooring project. You can count on us to continue to provide you with top-of-the-line products and services. We look forward to working with you on your next future flooring project. Thank you, Flooring Direct"


Andre L.
Mar 2024
5.0
Luxury Vinyl Flooring Installation (Materials Not Provided by Consumer)
Yes, I recommend this pro
Fast service, great quality flooring, excellent communication, and overall an easy experience!
Response from

"Andre, thank you for your feed back about your experience at Flooring Direct. We appreciate your trust in us, and we will continue to strive to deliver the best customer service possible. We look forward to working with you on your next future flooring project. Thank you, Flooring Direct"


Daisy B.
Feb 2024
5.0
Yes, I recommend this pro
$1,000,000
Excellent company to work with
Response from

"Daisy, thank you for your kind words. It is a pleasure to hear that our services exceeded your expectations. We look forward to working with you on your next future flooring project. Thank you, Flooring Direct"


Brad W.
Jan 2024
5.0
Laminate Wood or Stone Flooring - Install
Yes, I recommend this pro
$1,062,100
They did great! Happy with the results!
Response from

"Brad, thank you so much for taking the time to share your feedback. We are delighted to hear you are happy with everything. We look forward to working with you on your next future flooring project. Thank you, Flooring Direct"


Shannon G.
Nov 2023
5.0
Yes, I recommend this pro
Ric (our sales man) was great through whole process. Installers did a great job. Floors are BEAUTIFUL
Response from

"Shannon, were glad to hear you've had a hassle-free experience with Flooring Direct, from scheduling you with Ric to having our installers install your flooring so beautifully. We look forward to working with you on your next future flooring project. Thank you, Flooring Direct"


Hugh H.
Nov 2023
5.0
Yes, I recommend this pro
$840,000
Flooring Direct was outstanding, from Theresa who visited our house and recommended the best carpet for our home to the crew who installed our carpet, We are very pleased with Flooring Direct!
Response from

"Hugh thank you so much for the great feedback. Thank you for sharing how wonderful Teresa was to you. We are so fortunate to have her on our team. We look forward to working with you on your next future flooring project. Thank you, Flooring Direct"

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Showing 1-25 of 234

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Flooring Direct (Dallas) is currently rated 4.7 overall out of 5.
Monday: 9:00 AM - 7:00 PM Tuesday: 9:00 AM - 7:00 PM Wednesday: 9:00 AM - 7:00 PM Thursday: 9:00 AM - 7:00 PM Friday: 9:00 AM - 7:00 PM Saturday: 9:00 AM - 7:00 PM Sunday: Closed
Flooring Direct (Dallas) accepts the following forms of payment: CreditCard
Yes, Flooring Direct (Dallas) offers free project estimates.
No, Flooring Direct (Dallas) does not offer eco-friendly accreditations.
No, Flooring Direct (Dallas) does not offer a senior discount.
No, Flooring Direct (Dallas) does not offer emergency services.
No, Flooring Direct (Dallas) does not offer warranties.

Contact Information

9886 Chartwell Drive, Dallas, TX 75243

Service Hours

Sunday:Closed
Monday:9:00 AM - 7:00 PM
Tuesday:9:00 AM - 7:00 PM
Wednesday:9:00 AM - 7:00 PM
Thursday:9:00 AM - 7:00 PM
Friday:9:00 AM - 7:00 PM
Saturday:9:00 AM - 7:00 PM
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