About us
At DFW Pet Sitting Services, Inc., we not only love animals, but we are experienced and trained in taking care of them in the safest and most secure manner. When you are away, your pets will stay home, watch Animal Planet, and follow their normal routine as closely as possible. We take your trust in DFW Pet Sitting Services, Inc. seriously, so our employees are thoroughly screened, intensively trained, and rewarded based on your feedback. We adore animals and treat each and every pet as our own. We also value your trust in us and will do whatever it takes to keep you coming back. 95% of of our business comes from repeat customers. DFW Pet Sitting Services, Inc. is widely recommended by local veterinarians. It is our primary goal to keep your pets happy and healthy and make you a very satisfied customer. A pet sitter who lives within 2-5 miles from your house will meet with you and arrange to take care of your pet(s). DFW Pet Sitting Services, Inc. will provide you with 24-hour access to your pet sitter and your pet(s), back up support in emergencies, quality control, and a money-back guarantee on all services rendered. Our Mission: At DFW Pet Sitting Services, Inc., our mission is to provide the highest level of care for your pets. Whether you need assistance in walking your pet, getting your pet to the veterinarian, or require in-home pet sitting, DFW Pet Sitting Services, Inc. can can assist you with all of your pet service needs.
Business highlights
Emergency services offered
32 years of experience
Services we offer
Pet sitting, dog walking, overnight stay, private in-home boarding, house checks, pet taxi, taxi to the airport (with or without pets)
Services we don't offer
Veterinary care, grooming, dog training
Amenities
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- PayPal
- Check
- Visa
- Discover
- MasterCard
Reviews
4.842 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 95% | ||
| 0% | ||
| 0% | ||
| 2% | ||
| 2% |
Filter reviews by service
Showing 1-25 of 42 reviews
Barbara T.
Apr 2019
Animal & House Sitting
When deciding on a professional service that comes into your home to take care of your pets, you have to have a sense of trust from 2 aspects: the aspect of taking care of your beloved pets when you are away, in addition to the aspect of someone having access to your home. I have been using DFW Pet Sitting Services since October 2018. I am very happy with Traci who has been my pet sitter including most recently, April 2019. I have a comfort with having the same pet sitter each time. I live in Flower Mound and like that Traci lives very close by and that she has been assigned to all of my service requests. Receiving a progress report and a pic of my pets during my time away is a plus that I love!! Job well done Traci!!
Linda S.
Sep 2018
Animal & House Sitting
They were great about getting back to me quickly. I met our sitter before she came to take care of our puppies. My dogs love her. She is responsible and trustworthy. They try to match you up with a sitter that lives close to your home. Their prices are comparable to other in home pet sitting services. I have a special needs dog that requires injections and feel completely comfortable leaving him and my other dog knowing that they will be well taken care of.
Stacy L.
Mar 2018
Animal & House Sitting
We've used DFW Pet Sitting several times in the last year and have been THRILLED with its services...everything from 12-day vacations to quickie overnights. After the disappointment (and dishonesty!) of more than a few Rover sitters, we decided we were probably getting what we paid for and that we wanted the security and professionalism of an actual company. We've had the same sitter for all of our trips, and our dogs absolutely love her! She shows up on time - every time - and is ridiculously respectful of our home. We have a Nest camera, so we know if any shenanigans are going on. Communication with the office is always prompt and professional, and my husband and I truly feel as though we're valued as customers - that doesn't happen much these days! Definitely recommend.
Terri R.
Mar 2018
Animal & House Sitting
Great! I used them twice with the same sitter, Jennifer Clowdus and she did an outstanding job. My cat Marbles really likes her and sends me texts and cute pictures which makes me feel better since Marbles doesn't like to be left alone. It's hard when you've left your pets with people in the past to go on vacation and sometimes they don't do a good job but I knew Jennifer would and she did. It was nice not to have to worry because I knew when I got home Marbles would be fine and she was.
Carol R.
Sep 2016
Animal & House Sitting
Well, no problems
MaryAnn R.
Apr 2016
Animal & House Sitting
.
Dianne M.
Mar 2016
Animal & House Sitting
unknown
Chris C.
Feb 2016
Animal & House Sitting
Olga was very quick to respond to my request, and confirmed new
service almost immediately. We were very impressed with our sitter,
Lauren, both during the initial home visit and with subsequent scheduled visits .
She was prepared, very thorough and great with our somewhat "skiddish" girls.
Scheduling is easy, prices are competitive, and I look forward to a long term
working relationship with the DFW Pet Sitting team.
service almost immediately. We were very impressed with our sitter,
Lauren, both during the initial home visit and with subsequent scheduled visits .
She was prepared, very thorough and great with our somewhat "skiddish" girls.
Scheduling is easy, prices are competitive, and I look forward to a long term
working relationship with the DFW Pet Sitting team.
Cat S.
Feb 2016
Animal & House Sitting
unknown
Kristin A.
Jan 2016
Animal & House Sitting, Dog Walking
.
Earl J.
Sep 2015
Animal & House Sitting
unknown
Donna E.
Sep 2015
Animal & House Sitting
unknown
Rodney R.
Sep 2015
Animal & House Sitting
.
Angela O.
Jul 2015
Animal & House Sitting
DFW Pet Sitting makes appointments and scheduling so easy, you expect something to fall thru the cracks. They have been spot-on everytime. I have used them twice now. So contacted them online, received an immediate email with expectations and registration information. My local sitter, Lisa, met with me in-house before the first visit. I have a skittish cat around strangers and he took to her like I've never seen before. Lisa left a note with details of what happened during the visit, scoop litter, refill water, refill food, playtime, etc. My cats were very well-adjusted when I returned home, apparently not really noticing I wasn't home! The second time I scheduled a visit was even easier, booking completely online. I had contractors in the house simultaneously and forgot to leave details about them and which room the cats were in. I left a VM and DFW made sure to relay to Lisa for proper expectations. Happy cats, happy life.
Olivia L.
Jun 2015
Animal & House Sitting
I think it well. My trusted neighbor took care of my dog and cat the rest of the week. You just never know about these things as I did not have a surveillance camera but my pets seemed to be fine when I got back. I liked the gal who took care of them.
Lu T.
May 2015
Animal & House Sitting, Dog Walking
.
Bridget H.
Apr 2015
Animal & House Sitting
They came over and met with me a week before. They set up a time that was convenient for me. My cats got along with them greatly. She brought her own catnip and stuff. They sent pictures of the pets to me and text messages to let me know how they were doing. They ask their clients if they want that, and I did.
Lu T.
Mar 2015
Animal & House Sitting, Dog Walking
Brian cares for our dog as if it was his. We have a puppy and it has a lot of needs but he did a great job putting us at ease because he took the time to care for our puppy with detail and directions from my wife and me. He was very punctual because we are trying to potty train our puppy and he didn't want to throw off it off by showing up at sporadic times. Brian also brought Lysol to spray down his shoes and clothes because he knew our puppy hadn't had all his shots and didn't want to risk accidentally carrying parvovirus because he walks other dogs too.
Lisa H.
Mar 2015
Animal & House Sitting
unknown
Suzanne K.
Feb 2015
Animal & House Sitting
unknown
Betty B.
Jan 2015
Animal & House Sitting
unknown
Susan F.
Dec 2013
Animal & House Sitting
DFW (Gail) was really great, she stayed a few minutes and played with our cat while we were gone.
left the TV and some lights on for her, she really did a good job!
left the TV and some lights on for her, she really did a good job!
Joe K.
Dec 2013
Animal & House Sitting
Great people to work with. They follow up with you a day before the visit starts and they leave a written report for you when you get home. We have been using them for about five years.
Pascal B.
Nov 2013
Animal & House Sitting
They always made sure to meet with us prior to our vacation to get to know our pets and make sure they understood our expectations. We could call them during our vacation and they would let us know how our pets were doing. While they were pricy (though I did not compare with others), I knew that every thing was fine with my pets and we could enjoy our vacation. I guess I had the right value!
JAROD B.
Nov 2013
Animal & House Sitting
They were contracted to come to my home about three or four days a week. They were supposed to walk my dog for about thirty minutes. I heard from multiple people that on multiple different occasions the walkers were here for about five minutes total. I would personally never use their service again because they were not fulfilling their required duties. I asked for my key back and I have not used them since.
Response from DFW PET SITTING SERVICES INC
"[removed member name] As the owner of this company, it is my priority to make sure that my customers are happy. Looks like it's been a year since the last time you've used us, but I am just finding out about this. I just wish you brought this issue to my attention, so that I had a chance to handle it. I'll definitely address the issue with your sitter now, but I am really disappointed that I never had a chance to make it right by you. What I usually do in instances like this when they do occur (and I have 70+ employees working for my company, so once in a while you will have a performance issue, no matter what industry you are in), I usually have a conversation with the sitter, put them on temporary probation, and then implement occasional spot checks. If the issue repeats one more time, I terminate the sitter immediately. I also give my customer refund and an opportunity to use another sitter at no cost. I understand that you had a bad experience, but I can't make it right by you if I don't know about it. I take customer complaints seriously, because my reputation is very important to me. But another thing that's even more important is the ability to give my customers the peace of mind to trust me with their babies while they are away. As a pet owner myself, I value that above anything else. Losing the trust in my pet sitting company would be an emotional blow for me, so I totally understand that you just wanted to get your key back at that time and never talk to us again... I totally and completely understand that. At this point, I just want you to know that I will definitely handle the issue with your sitter. I also want to offer you an opportunity to use us with another sitter at no cost to you for 2 weeks. I also would like to refund you the last week of your services. I see that the card on file has expired, so please contact me directly so that I can get your updated credit card info for the refund, or I can just mail you a check. Let me know what works best for you... And most importantly, I'd like you to walk away from this knowing that I am here and open to do whatever it takes to make it right by you. Please do let me know if there is anything I can do. My personal cell phone number is 214-235-5301. Hope you are having a wonderful Sunday!! :)"
Licensing
Bonded
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
DFW PET SITTING SERVICES INC is currently rated 4.8 overall out of 5.
Monday: 6:00 AM - 11:00 PM
Tuesday: 6:00 AM - 11:00 PM
Wednesday: 6:00 AM - 11:00 PM
Thursday: 6:00 AM - 11:00 PM
Friday: 6:00 AM - 11:00 PM
Saturday: 6:00 AM - 11:00 PM
Sunday: 6:00 AM - 11:00 PM
DFW PET SITTING SERVICES INC accepts the following forms of payment: PayPal, Check, Visa, Discover, MasterCard
Yes, DFW PET SITTING SERVICES INC offers free project estimates.
No, DFW PET SITTING SERVICES INC does not offer eco-friendly accreditations.
No, DFW PET SITTING SERVICES INC does not offer a senior discount.
Yes, DFW PET SITTING SERVICES INC offers emergency services.
Yes, DFW PET SITTING SERVICES INC offers warranties.
DFW PET SITTING SERVICES INC offers the following services: Pet sitting, dog walking, overnight stay, private in-home boarding, house checks, pet taxi, taxi to the airport (with or without pets)
Veterinary care, grooming, dog training