
DallasFoundationRepair, Inc.
About us
Dallas Foundation Repair, Inc. is the leader of full service foundation repair companies in North Texas. Our services include concrete slab repair, mud jacking, pier and beam repair, drainage systems and root barriers. Visit our site at: www.dallasfoundationrepairinc.com
Business highlights
Services we offer
CONCRETE SLAB REPAIR, DRAINAGE SYSTEMS, Foundation repairs, MUD JACKING, PIER AND BEAM REPAIR AND SOIL STABILIZATION
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
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71% | ||
18% | ||
0% | ||
6% | ||
6% |
Everyone was easy to work with over the phone. The job was set for a Saturday. I had 6 piers installed on one corner. They dug holes under the home, drilled down until they hit the hard soil, and poured concrete down the holes reinforced with re-bar. Before they left for the day, they covered the holes with plywood. They came back the following Saturday to lift the home, which they do with air jacks. Once they lift it to the correct level, they place concrete blocks between the foundation and the piers for the home to sit on and fill in the holes with dirt. The job went well and I am pleased with the results up to this point. There were cracks in the exterior brick mortar and cracks in the drywall and floor tile grout before the job. They have all either closed completely or are much less visible since Premier lifted the corner. My only complaint is that the workers arrived about 30-45 minutes later than their scheduled time on both home visits. It wasn't much on an issue for me because I scheduled them on Saturday morning both times.
Overall I think they did a great job and you can't beat their pricing. Hopefully I won't have to, but I would definitely call them again for foundation work.
When Julie came out for both the initial inspection and the follow up inspection, she was thorough and took the time to answer all my questions. I had a few follow up questions after she left and when I called her, she responded quickly. Also, when I decided to wait a few months before proceeding with the work, she told me she would honor the original estimate as long as her concrete prices did not go up. She honored the original price and did not increase the cost even though I waited about 3 months to do the work.
I appreciated that she did not try to oversell the job or use scare tactics to get me to schedule the work right away. She was clear about what her company would and would not do. She pointed out some things around the house I could do to avoid future problems, such as gutter trays and hoses that needed to be repositioned. She talked to me about how to water so as not to water too much or too little.
I would definitely use Premier Foundation for any future work needed.
1. During initial estimate, the company "owner" Julie Goines seemed incredibly annoyed to have to be there. She acted like checking foundation and providing a quite was a giant burden of her time and was incredibly rude and rushed.
2. She never called back to schedule the work. I had to call her a whole week later and remind her that id like to move forward on the foundation work.
3. the "contractors" arrived nearly 3 hours late on the day they were suppose to come. i assume this is why they were in such a rush to get finished that day. they were specifically asked by me not to leave clay and concrete all over the beds, to keep these materials below the soil, have top soil be next, followed by garden soil, then mulch (as the beds around the house originally stood).
4. Once they were "finished", i come home to find the entire beds surrounding the entire front of the house covered in clay and concrete. plants were not put back in the same place, half the plants were missing, more than half were buried in clay. The expensive top soil, garden soil, and mulch were also buried somewhere beneath the clay. the clay line rose 3"higher than the mulch previously stood- in some placing reaching the foundation line (which is a big no no and a cause of terminates)
5. I began attempting to rescue my plants from the clay, staring a pile of clay that ended up being 3 ft wide by 1 ft tall (just from about 4 feet of bed space) and beneath the clay i found my missing plants! they were chopped up and buried by the contractors in an attempt to hide what they did! clay was SO thick in most places that it couldn?t even be pulled out of the edging or plants or bushes.
6. When I called company Julie Goines 6 times and finally received an answer, she said the contractors are not landscapers and dont know anything about landscaping. i requested the she sent her landscapers out to fix the damage, but instead julie said shed send the same contractor out who caused it, the one she said knows nothing about about landscaping.
7. After this contractor came back, Julie shows up (again, acting completely annoyed and burdened for having to go out her way to do her job) She said the contractor guy would move the misplaced plants back to where they should be....which is the least of the problems. I said that unless its put back similar to how it was and the mess is cleaned up, that i wouldn?t be paying for the work.
8. A NORMAL company would be more than happy to do this- because they CARE about the quality of their work and WANT to do a good job. Not Premier. Julie huffed and puffed and said she doesn?t want the money and to forget about the warranty as well.( the warranty was a 20 yr one instated 5 years ago when the piers were first added)
9. And then, of course, the guy never showed up to fix the damage, not even to move the plants back to the correct place as they said they would.
So what now? Im stuck with tons of damage and am having to get a new landscaper and foundation company come to fix all the messes that this company has caused. (come to find out they also did my neighbors house- and had to come back and REDO it because the first time it didn?t pass inspection!) BEWARE of this company!! If you do get a quote, know that this lady's attitude is a direct reflection of the work her "company" does! Does she seem like she doesn?t care at all? She doesn?t.
Update 09/26/12: Turns out these things do not exist. Because Premier foundation lied to the prior homeowner about getting the proper permits to do the work! I called another foundation company (A-Plus Foundation in dallas) to have them come check the work. This is the conversation word-for-word: Me-"Id like someone to come out and check some foundation work for me done by another company. i want to make sure its done correctly and is up to code and will pass all inspections for sale. I don't trust this other company and I'm worried they half-a$$ did everything" A-Plus- "Was it Julie Goines at Premiere Foundation?" I kid you not. So A Plus comes out and tells me the VERY colorful history of "premiere". It turns out they used to be one company. then A-Plus couldn't stand Julie any longer and her illegal practices so they decided to split. Apparently Julie lies to homeowners and rarely get this required city permits for any of the work that is done. If her "workers" DO make mistakes, she gets butt-hurt and defensive and lashes out like a wild javelina. She did this to one of her very own neighbors! throwing a fit like a child and hysterically screaming all warranties are voided (which by the way, she is legally unable to do according to their one page "warranties" anyway) But this is how Julie deals with problems. And he owns this business. She takes no responsibility, has no pride in her work, and has left a long trail of people who refuse to do business with her any longer. Because really, who wants to do business with someone who acts like that? She's good at the insane game shes playing to avoid responsibility. people are terrified to stand up to her because of how she is going to act! If anyone is looking for foundation repair, id HIGHLY recommend A-Plus foundation. they are HONEST, straight forward, and ALWAYS get the legally required permits for any work they do. unfortunately for me, the prior home owners choose Julie because of her cheaper price (which she was able to offer by not having a permit to do the work). Watch out for this company. I cant image they will be in business much longer at this rate....
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