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Dallas Plumbing Company & Air Conditioning

Plumbing, Heating and Air Conditioning Service, Drain Cleaning,

About us

With a name like Dallas Plumbing Company, you may not think of us as air conditioning and heating experts, too. Fact is, in addition to our award-winning plumbing service since 1903, we are also one of the top licensed commercial and residential Heating, Ventilation and Air Conditioning Contractors in the Dallas - Fort Worth area. That simply means we know plumbing, air conditioning and heating and we do it right. Our goal is to earn your trust and keep you as a valued customer from now on. And, we back it up with our 100% Satisfaction Guarantee. Look to us for all your plumbing needs, and let us provide a free estimate on any new heating and cooling equipment you are planning to purchase. If your system needs cleaning or repairing, we can service all makes and models.

Business highlights

Emergency services offered
122 years of experience

Services we offer

All Plumbing and Air Conditioning/Heating Products and Service Residential, Commercial & Industrial Plumbing Services and Products • Expert Leak Detection, including slab foundation leaks • Tankless water heaters, installation & repair • Gas and electric tank water heaters, installation & repair • Service by licensed and background-checked technicians • Hot water circulation pumps • Sewer and drain installation and repair • Drain and sewer cleaning • Camera pipe inspection • Hydro-jetting • Water supply installation and repair • Instant hot water system installation • Natural gas system installation and repair • Installation for most appliances • Water purification and filtration systems • and more Cooling and Heating Services and Products • Free estimates for new installations and replacements • Service by registered and background-checked technicians • Air conditioning and heating systems• Air conditioning, heating repair on ALL MAKES & MODELS • Ductless heat and air • Duct installation • Electrical installation and repair related to heating and cooling • Thermostats and installation • Air purification and filtration • Geothermal heating and air • Heat Pumps • and more

Services we don't offer

Duct cleaning

Amenities

Eco Friendly Accreditations

Yes

Emergency Services

Yes

Free Estimates

Yes

Warranties

Yes

Senior Discount

10%

Accepted Payment Methods

  • American Express
  • Financing Available
  • Check
  • Visa
  • Discover
  • MasterCard
Reviews
4.7384 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
7%
3
3%
2
2%
1
2%

Filter reviews by service

Showing 1-25 of 384 reviews
Micah S.
Sep 2024
1.0
They were three times the price of all other quotes I have received. Would not recommend

Joanne M.
Mar 2023
1.0
$24,200
We needed a shower head swapped from one bathroom to another and scheduled the work for the next day. We got call at 9:23am where they said we were next on the list. Then we got a call at 11:40am to say the plumber was on his way. At 12:25 we got a call from the plumber saying he'd be there in about 30 minutes. He spent about 15 minutes here to swap out the shower head. They charged a flat rate which we were not informed about until the plumber got here - it was $242. If we refused the work they would charge $131 for the trip charge. Again this was not communicated at the appointment scheduling. The plumber said that the company had been sold about 1 year ago and this is what it was now. We had used Dallas Plumbing for over 30 years; not anymore. The customer service is gone and they don't have any concept of small job pricing.

Paul D.
Dec 2022
1.0
$46,800
On 2/20/21 a plumber from Dallas Plumbing replaced a faulty dishwasher line cap with a Pro-Press Coupling. On the first day of the most recent freeze, this new cap blew off while we were out of town, flooding our house. We have quite a bit of water damage. I never would have guessed it was this cap AGAIN. This is very poor workmanship!

Jim L.
May 2022
5.0
Yes, I recommend this pro
Great! First service call was for the air conditioning. We normally needed coolant each year. Coolant was put in and connections tightened. No coolant was required after a year of use. Still cooling great with the summer heat. Will recommend to everybody.

Jim L.
Jul 2021
5.0
Yes, I recommend this pro
Great! Cindy was right, we never looked for Dallas Plumbing for a/c maintenance. Alex, explained & repaired everything in a way for us to understand. We signed a maintenance contract same day. Thank you, again

Elizabeth E.
Dec 2020
5.0
Yes, I recommend this pro
$37,000
called their emergency number during the holidays, after hours. their phone service seems pretty professional as it gets you to an operator that helps get the information for the service. the operator contacted the on call service tech and he called within 30 min. Came right out to our house and helped us with our sewer stoppage issue. Wade was super nice very professional. Since it was during the holidays after hours, we felt pretty bad but he was really nice and made the whole process really easy.

ROCKY C.
Dec 2020
5.0
Yes, I recommend this pro
$36,500
It was easy to set the appointment and they were upfront with their pricing so there were no surprises. The tech (Blake) was prompt, friendly, efficient and professional. Blake and his assistant came in and went right to work and finished quickly and did a good quality job. I could not be more pleased with Dallas plumbing company. I highly recommend them from this job and I will absolutely be calling them if I need plumbing help in the future. It was refreshing to have quality work done with no hassles at a reasonable price.
Response from

"Thank you for taking the time to share your positive comments! We really appreciate it! Thank you for using Dallas Plumbing, Heating & Air!"


Thomas H.
Jun 2020
5.0
Yes, I recommend this pro
Wade was very friendly, professional and efficient in performing the tasks. Arrived as scheduled, cleaned up on completion. Price was reasonable for tasks performed. What else could one ask for.

Susan Y.
May 2020
5.0
Yes, I recommend this pro
$40,000
I called late on a Friday afternoon about my clogged drain. The contact person took my information and put me in touch with Austin. Austin was very pleasant and explained the pricing for an overtime call that evening versus regular time the next day. Based on the pricing, I had him come out Saturday morning. Austin contacted me prior to coming, arrived in the window that he had given me the day before and took care of the clog. Pricing was higher than what I was hoping for but this was a time sensitive problem.
Response from

"Thank you for taking the time to share you positive comments. We really appreciate it! We look forward to serving you in the future!"


Amanda Y.
Sep 2019
5.0
Yes, I recommend this pro
Excellent from start to finish. Ron the estimator/job foreman/concierge handled everything smoothly and very knowledgeable. Great value.
Response from

"Thank you for your kind review! We look forward to serving you in the future."


Charles M.
Jun 2019
5.0
Yes, I recommend this pro
$30,000
Perfect - the plumber arrived on time - diagnosed the issue quickly and solved the problem.
Response from

"Thank you for taking the time to leave this positive review. We appreciate you using Dallas Plumbing Company!"


Wayne K.
Jun 2019
3.0
$42,000
Done in 20 minutes. $420 - Unbelievable pricing. I should have taken a bid. I will not reuse this company.
Response from

"Mr. [Member Name Removed], We would like to check in to this matter, but we are unable to locate a service call for this address or your name. Was the service call performed at a different address and/or name?"


Sarah G.
Mar 2019
1.0
They didn't show up for their committed appointment. Absolutely wasted my time and half a vacation day. Not to be trusted.
Response from

"Per the homeowner's request, we had this service call scheduled for the last available call on 3/26/2019. The homeowner had understood it as being scheduled for 3/25/2019. We value our Angie's List customers and had no intention of causing her any inconvenience. We sincerely apologize for any miscommunication."


John R.
Mar 2019
5.0
Yes, I recommend this pro
very well, timely and quality work
Response from

"Thank you so much for taking the time to leave this positive review. We really appreciate your business! Please let us know what we can be of any assistance in the future."


PATRICIA J.
Oct 2018
5.0
Yes, I recommend this pro
Very efficiently installed. Very professional.
Response from

"Thank you so much for the positive response. We appreciate your business! Please let us know what we can do for you in the future."


Nelson A.
Sep 2018
5.0
Yes, I recommend this pro
They have done a good job and I have been real happy with them. They fixed a shower head that I could not fix myself. I would highly recommend them and I will use them again.
Response from

"Thank you so much for taking the time to leave this positive review. We really appreciate your business. Please let us know what we can do for you in the future."


Gail H.
Feb 2018
1.0
Yes, I recommend this pro
Called and spoke with Cynthia about an emergency problem with our hot water heater. We've used them in the past and they've always been an A or B, but today was not even passing. She blew us off and told us they couldn't help us until next week and they couldn't do anything to help until them. It was just a bazaar experience.
Response from

"We sincerely apologize for the response from our customer service representative. Emergency calls do take priority over repairs, and an effort should have been made to reschedule other non-emergency calls. When other customers are unwilling to reschedule, it is our policy to put this type of call on the cancellation list or give the customer the option of contacting the technician that is on-call for emergencies after our normal business hours. We are investigating this situation and taking the appropriate action to prevent this from happening in the future. Thank you for bringing this to our attention. We appreciate you as our customer. Again, we apologize. We have concluded our investigation with the customer service representative. According to our records, Mr. [Member Name Removed] called and said that one of his two water heaters was leaking. He was told that the service technician could evaluate the situation and make any minor repairs that same day, but he wouldn't be able to replace the water heater on that same day due to a full schedule. The customer service representative offered to transfer him to an estimator so he could schedule an estimate for the replacement, which she did. Mr. [Member Name Removed] then called back to schedule the service call for 1 to 5 pm and called back shortly to cancel It. We regret and apologize if there was any miscommunication"


Carol E.
Jan 2018
5.0
Yes, I recommend this pro
$15,000
very well. on time, fixed problem quickly, very satisfied

Denise M.
Nov 2017
5.0
Yes, I recommend this pro
Quick and courteous service

Robert H.
Nov 2017
5.0
Yes, I recommend this pro
It was fine. They're very reliable.

Khalid A.
Nov 2017
5.0
Yes, I recommend this pro
very well and had no issues. they are honest

Debbie M.
Nov 2017
5.0
Yes, I recommend this pro
Great! The installation was quick and clean. I would definitely hire them again for a project.

Inge J.
Nov 2017
5.0
Yes, I recommend this pro
Great job, everything works well. Reasonable price for quality equipment.

Michael P.
Oct 2017
4.0
$40,000
I had to use them for my mother-in- law on the weekend the unit was out. They were prompt, but they were expensive because it was a service call on the weekend. It's really high for changing out a capacitor on a Sunday, but still. I would consider it, but I would try to find somebody else. She's 86 years old, so I didn't have a choice.

PATRICIA J.
Oct 2017
5.0
Yes, I recommend this pro
$14,500
Well, as intended.
...
Showing 1-25 of 384

Licensing

Insured

Licensed*

Trade License Number

M-39503

Trade License Locale

TX

Trade License Authority

Texas: Dental - Optometry - Plumbing - Psychologists - Other

Trade License Expiration

04/30/2022

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Dallas Plumbing Company & Air Conditioning is currently rated 4.7 overall out of 5.
Monday: Open All Day Tuesday: Open All Day Wednesday: Open All Day Thursday: Open All Day Friday: Open All Day Saturday: Open All Day Sunday: Open All Day
Dallas Plumbing Company & Air Conditioning accepts the following forms of payment: American Express, Financing Available, Check, Visa, Discover, MasterCard
Yes, Dallas Plumbing Company & Air Conditioning offers free project estimates.
Yes, Dallas Plumbing Company & Air Conditioning offers eco-friendly accreditations.
No, Dallas Plumbing Company & Air Conditioning does not offer a senior discount.
Yes, Dallas Plumbing Company & Air Conditioning offers emergency services.
Yes, Dallas Plumbing Company & Air Conditioning offers warranties.
Dallas Plumbing Company & Air Conditioning offers the following services: All Plumbing and Air Conditioning/Heating Products and Service Residential, Commercial & Industrial Plumbing Services and Products • Expert Leak Detection, including slab foundation leaks • Tankless water heaters, installation & repair • Gas and electric tank water heaters, installation & repair • Service by licensed and background-checked technicians • Hot water circulation pumps • Sewer and drain installation and repair • Drain and sewer cleaning • Camera pipe inspection • Hydro-jetting • Water supply installation and repair • Instant hot water system installation • Natural gas system installation and repair • Installation for most appliances • Water purification and filtration systems • and more Cooling and Heating Services and Products • Free estimates for new installations and replacements • Service by registered and background-checked technicians • Air conditioning and heating systems• Air conditioning, heating repair on ALL MAKES & MODELS • Ductless heat and air • Duct installation • Electrical installation and repair related to heating and cooling • Thermostats and installation • Air purification and filtration • Geothermal heating and air • Heat Pumps • and more
Duct cleaning

Contact Information

11055 Plano Rd, Dallas, TX 75238

Service Hours

Sunday:Open All Day
Monday:Open All Day
Tuesday:Open All Day
Wednesday:Open All Day
Thursday:Open All Day
Friday:Open All Day
Saturday:Open All Day
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