Crystal Clear Windows

Not sure how much I spent as we have a lot of windows, but chris is great!  Cleaned all my windows carefully and got it all done pretty fast.  He is pleasant and personable and never forgets to call for appointment reminders.  We plan on using him again for my windows.  Hard to find good customer service these days but chris definitely cares and I have no doubt that if there was even a spot left on a window he'd come back out and remedy it as soon as he could.

He cleaned all our windows, inside and out, on our two-story home.  He removed the screens, but did not clean them. However, he overlooked six windows completely, both inside and out, and when we conveyed this through email he quickly returned to clean them.
Unfortunately, after cleaning the inside of these windows, he left. Soon after, we realized that he had failed to clean the outside of those windows and the glass on them was obviously sticky from residue that had accumulated over the past season. We were unhappy and surprised that he went to all the trouble to come back out, yet only finished half of the work!
As far as the rest of our home,  the majority of the windows were satisfactory, but several appeared to be wiped dry with a  "dirty" cloth leaving them streaked, and a few others had water spots on them, all of which were clearly visible when there was sunlight on the windows.  We were disappointed that we had to go back and clean the window sills ourselves since we were told they would be cleaned along with the windows. It was correct that they had been exposed to the rinse, but due to all the residual dirt, this only accumulated in the windows sills and quickly turned into mud.
We wanted to give Crystal Clear a better rating and would have if our windows had been completely and thoroughly cleaned when they returned to our home the second time.  We also strongly feel that if the screens on the windows are not going to be cleaned along with the windows, the customer should be informed of such.  Dirty screens simply tend to make clean window glass look dirty!  And, after all, the main reason for getting our windows cleaned was so that they "looked" clean....at least as clean as possible!!

Horrible unresponsive company. Didnt return messages for a week. Scheduled service after a month of calling. Guy came out and refused to wash screens and said "they aren't that bad". All my windows are so streaky that I almost wish they would have left them alone. They didnt have professional tools like other companies we've used and honestly I can't believe they weren't even worth the 40.00 for the special online deal. I emailed the company and sent them images of their version of "clean" windows but they have yet to reply about the terrible service and I don't expect them to. They also left a gummy type grime that I've had to scrub off of several of the windows. This service was terrible hire at your own risk. My windows are far from clear so now that I've wasted 40 bucks ill have to get some real professionals out here to clean up the mess they left.

Took a month to contact someone as they don't answer calls or return messages. Purchased a coupon for services and wish I hadn't.
Refused to wash window screens, left streaks on windows and a few looked worse than before, worker did not have proper tools. Would never hire or recommend. Regret allowing them to schedule service.

They were very helpful and flexible. They took the solar screens off for me and put them back on too. They washed the solar screens as well. The window cleaning was good.