
Castillo's Contractors
About us
Castillo's Contractors has serving the Dallas community since 2008. We will bring your dream to life! Specializing in home remodeling, we strive in making your vision a reality. Call us today for all your home makeover needs.
Business highlights
Services we offer
Interior and exterior paint. Countertops fabrication and installation. Roofing.
Amenities
Free Estimates
Yes
Number of Stars | Image of Distribution | Number of Ratings |
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The job encompassed some demolition, flooring installation, matching,refinishing, carpentry, electrical, grout and tile work. It was all done in a timely manner with no wasted motion, All members of Fernando's team were professional and really took pride in doing a good job. I will definitely use Fernando for future projects. I cannot recommend his services more highly.
We can't say enough good things about Fernando and his team of professionals! They did a great job on the finish out of a 400 sf addition to our house, as we enclosed an attached garage. Previously, we had the worst experience with two other contractors (not from Angie's List) and were desperate for good quality work and professionalism since we have a newborn at home and needed to get this project done.
Fernando knocked it out on budget and right on schedule. His bid was detailed and fair. He and his crews were there on site every day for about 3 weeks, which was so nice when so many other contractors try and balance a bunch of jobs and show up every 4 days. He would tell me what they are working on and then would execute it with a high degree of quality. My wife was thrilled - and if she is happy, I am happy! All of his guys seemed very capable. We were particularly impressed with his carpenter - who made custom cabinets, a desk and a large bookshelf very quickly - all turned out great.
We definitely plan on using Fernando again for future projects, and would highly recommend him to others.
Once we are done painting the house (DIY-style), we are going to call Mr. Castillo back to talk about the kitchen. Definitely going to use his company again and would recommend it highly to others.
My husband and I would highly recommend Mr. Castillo to anyone embarking upon a remodeling project. He listens and is very responsive to the customer's needs. Although we did not take other bids for this project his pricing on our previous project was very competitive as I did take a couple of other bids. It was a fairly big project but it is nearing completion. I would not hesitate to use him for other projects. We love working with Mr. Castillo!
Mr. Castillo replied he can't be check his workers 100% now that he is out of town. He said he told them to show that day and he apologized for this. He states that the work that his painters made was done right and that they were never told that I was going to replace my toilet for a small one that will show that detail behind the tank. He also states that "you know that we did all the work on the time that we said and the way that you wanted, we didn't fail on anything and I am willing to send my painters to fix that detail without any extra charge because this was not a bad work or short cut as you said the tank was all the way next to the wall, we never charged you to remove the toilet and reinstall it". Now, when he said that we never charged you to remove the toilet/reinstall it. I don't know what he means. The estimate he provided me was for them to remove my old toilet and replace it with a new one, which they did. However, Mr. castillo did not removed my new Glacier Bay dual flush toilet and replaced it with the new American Standard toilet. I had Home Depot remove the Glacier Bay dual flush toilet and HD installed the new American Standard toilet.
I never told Mr. Castillo to only paint around the toilet tank area. I paid for the room to be painted, I did not said, by the way, you don't have to paint behind the toilet tank. According to Mr. Castillo, he said he didn't took any short cuts, but I've had work done in the past by a handyman, and they removed the toilet tank to paint next to the walls of the toilet tank at my prevous house.
Mr. Castillo said "I never said that we won't do it so don't said that we are not responding". Well, responding to me is by ensuring that someone comes to my house to rectify the problem, responding to me is replying to my email in 10/2013 which he failed to respond. I understand Mr. Castillo can't supervise employees, but accountability and promptness starts at the top, he is the owner of this company, and it is his responsibility to ensure employees do the work he asks them to do. If employees fail to show up to rectify a problem, then it seems they have no accountability. I'm a very busy person with my job, and I can't afford to take more time off for another no show appointment from his painters. I feel that it is not worth it to undertake another big project such as Kitchen remodeling in the near future if Mr. Castillo shows me that they can't even fix some very small simple problem. It is very important to see that a contractor can fix any problems should they arise a few weeks or a few months after the work was done by them. If they can't fix something so miniscule as this, then I'm concerned about major issues that should come along after they complete the work. No, I don't recommend him based on the fact that he fails to rectify problems after the work is done. Dependability is so questionable, since his painter doesn't come when he is supposed ot, and he doesn't responds at times to your emails, and seems even his phone number has changed again.
"Hi (removed member name), I am feel sorry about this hole deal, I told you that I was out of town for personal problems not for joy, I know that my painters did not show up and that's completely our fault, but I was not able to call them to follow them that day, when we did your job we where always on time so don't say now because of this incident that we don't show on time or the work was not done right, because when the job was completed you were pleased with all the work done. My cell number still the same, I never had any call from you, I am not changing my number just because this issue. Once again sorry about this and let me know if you still want me to take care of this issue I will take care myself this time. Thanks. Fernando Castillo. 4695693027."
Fernando was on site every day to check on his guys and to take care of any issues that arose - he consulted us on the progress and explained all the work being done.
Started with complete demo of the old space, taking room back to studs, installed new insulation to outside walls and repaired/replaced rotten wood.
A/C return moved
Subfloor was completely replaced, and new floor joists were installed to repair water damage.
Wall was removed and new knee wall constructed.
Plumbing for shower was moved to opposite end of new tub
New Hardie cement board installed in shower area
Green board installed in other wet areas
New tile with accent added to shower and vanity backsplash
New floor tile installed using Detra Mat underlayment
Néw Custom cabinets installed with new doors to match added to existing built in
Granite countertops
Shower glass installed
I cannot praise Fernando and his crew highly enough - especially ' Lalo', the man is amazing! There seems to be that there is nothing tis guy can't do.
Trash was hauled off every day, and the job was left tidy every night.
WELL DONE- LOOKS FANTASTIC!!!!!
Licensing
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