BOB MCDONALD COMPANY INC

unknown

It went fine. Very professional and good employees. They do what they say they are going to do and do it on time.

...

.

My experience with them has been very good. I have used them several times in the past. The last service that they did went very smooth and very easy.

It went fine. We thought the price was reasonable. They did a good job.

But I was told by a neighbor that the company has a new manager now, their large project had not gone as planned. That is why I would not hire them again, they performed the work at my house 20 years ago.

unknown

see above

Demo started on time, and we were framed and under tar-papered roof by the end of the 5th day...then Labor Day came, along with some storms and husband and son had to add some additional tar-paper nails to keep the house dry! It was very windy, and very wet outside! The shingles were delivered on the 9th day, and the roofers started on the 10th day, had to tarp the unfinished part because of chance of rain, and roof was complete by 10th day.
Every sub-contractor was very good about cleaning the work site daily, and they did an excellent job! Work progressed in a very timely fashion and we were very happy with the work. There were a couple of minor glitches (had to special order the chimney extension) but all-and-all, we are happy with the finished product! It is exactly as we envisioned it!
The only exceptions to the excellent job done by Bob McDonald Company, Inc. were 2 subcontractors. The electrician (City Electric -- what it said on the Master Electrician's truck) had an apprentice doing all the work with little to no supervision. They failed to run electricity to the last  section of the room (which included the exterior outlets), and had to cut the completed drywall and jump to an outlet in another room (directly beside the first outlet in the string). We've had problems with breakers and GFI breakers tripping since. Additionally, even though the drywall contractor reworked the drywall that the electrician cut, you can still tell where he made the cut. The master electrician made those modifications. I found him to be argumentative and had told Curtis that I was unhappy with the electrician. Final straw was the Master Electrician failed to install a box extender in the homeowner installed cabinets...I had to remove the outlet myself to install the provided extender.
The second exception to the work was the Gutter subcontractor. Matco Services Contractor. Even though we had told them to "stay off the roof", they ignored us and damaged the new roof! They put too few down-spouts and we have water backing up on the roof when we actually get rain. They came back out and added a down-spout, and were very rude and once again, walked on the roof when I told them to "Stay Off the Roof!" The second time they returned, they just claimed that it was a roofing problem that was causing the water to back up from the gutters on the roof. The roofer had to repair multiple shingles from the damage caused by Matco!
I would use Bob McDonald Company, Inc. in the future, but I would not let them use the same electrician or the gutter subcontractors again! We were very happy with the work and the outcome!

The rep came the next day explaining the services his company offered.  The rep returned in two days with the bid and explaination of work requested.  Work began the following week.  All the workers were highly skilled efficient, couteous and polite.  Work was finished on time. I was able to communicate with the foreman whose response time was very fast.  I AM SO GRATEFUL FOR ANGIE'S LIST!! There is no way I would have found this GREAT company without your help Thank you.

The job went well.  Curtis, Bob McDonald's representative, came out to talk about the job, promptly prepared an estimate and came back one evening to talk to both my husband and me and to answer questions.  After we accepted his bid, he had a Porta-Potty delivered and installed in our back driveway a day before work began. His demo people started within two days of our accepting his bid.  They built and installed a wooden bin in our back driveway to collect all trash materials.  Demolition only took one day.  The subcontractors came and went on a fairly regular basis.  They were polite, worked efficiently and cleaned up after themselves.  There was no problem when I had to ask that the first paint color be replaced with a second one because I had made an error in judgement when I selected the first.  The entire job took six weeks, which is what Curtis had told us it would when he bid the job.  The length of time was due to the complicated process of scheduling the subcontractors.  Curtis was personable and friendly, helpful with advice and suggestions, and responsive to our questions and concerns.  I had considered hiring a "all around handyman" to do the remodel but I much preferred using someone who brought in expert subcontractors  (i.e., licensed plumbers, electricians, etc) to do a proper, professional job.  We are very pleased with the results and would certainly consider using Bob McDonald Co. in the future.

Bob & Curtis are true professionals.  We initially talked with two other contractors that came with good recommendations,   and with Bob McDonald Co. whom we found in Angie's List. My husband was so impressed with Curtis' timely responses and can-do attitude that he had no doubt this was the outfit for us,  eventhough they were not the cheapest. We were right. Curtis paid attention to what we wanted, read it very well, and gave us invaluable advise backed by obvious and extensive expertise.  The sub-contractors they brought in to do this, to us, very large  job, were all experts in their trade. If we had any concerns or problems, Curtis responded positively and took care of it right away.

This is our retirement home and therefore very important to us;  we couldn't have chosen a better company to convert it
into what we had envisioned.

I'M UPDATING THIS REVIEW, AND SADLY, IT'S NOT BECAUSE OF A POSITIVE EXPERIENCE. IN OUR CONTRACT, THIS COMPANY STATED THAT THE WORK DONE HAD A WARRANTY OF ONE YEAR. WE CALLED THEM RIGHT BEFORE THAT YEAR WAS UP BECUASE AN AREA OF THE HOUSE WHERE ELECTRIC WIRING HAD BEEN REDONE AND THE FUSE KEEPS BLOWING FOR THE ENTIRE AREA. WE HAD TO CALL SEVERAL TIMES, CURTIS CAME, SPOKE WITH US, AGREED TO FIX IT, AND THREE MONTHS HAVE PASSED AND WE NEVER HEARD FROM HIM. VERY DISAPPOINTING.

They are very easy to work with and are highly recommended as they are very reasonably priced and are good communicators. They have a very capable foreman and they have a very consistent change order process.

We spent a great deal of time planning for our kitchen remodel.  We interviewed a number of contractor's and though Bob McDonald wasn't the lowest bid we had, he worked with us to meet our budget.  From the first conversation till the day the job was done, Curtis and Bob were always completely professional and respectful of our wishes.  There were no surprises during the project; every change order was documented in writing and a progress report was provided each week.  I felt absolutely secure with Curtis supervising; he never made any commitments he didn't keep and went above and beyond the call of duty on a number of occasions. Here is the important part:  They completed the job within the budget and finished early.  Let me repeat that:  THEY WERE WITHIN THE BUDGET AND FINISHED EARLIER THAN PLANNED!  I really can't recommend Bob McDonald highly enough; after all the horror stories one hears about contractors, Bob and Curtis prove that there are still professionals out there who take pride in their work and show great integrity throughout.   I feel I can safely say that anyone should  be pleased with the Bob McDonald company's work; they can handle any project from large to small.  In fact, we are on to our next big home improvement project and they will be a big part of it.

All in all, we are very satisfied with the work to date, and will report back at the end of the project with further details.

We had 3 different companies come out their pricing was about the second best. They had great reviews on Angieslist about them and they seemed very knowledgeable. We were extremely happy and if we had to do it again, we will have them do it. They did not change the footprint of the kitchen. We left the stove and the plumbing where it was earlier. We also kept some of the cabinets and they put new doors on. Most of the cabinets were taken out and replaced. We did not put new flooring but we got granite countertops and tile backsplash. We got our stove top from one of the vendors that they have a relationship with. They also patched the drywall, installed new faucets and new sink. We could have got a cheaper price but we didn’t think we could have got a better quality and they did the overall package and not individual pieces. We were very pleased with their service.

Better than expected. Very professional, great communication, very easy to work with.

It went very well. The work was done on a timely and professional basis. The only minor concern we had relates to the granite; all of our questions regarding the granite were not answered very well. The granite countertops are beautiful, though.

The job went very well. The painters were exceptional. The job was completed on time and on budget. The communication was good. The only disappointment was the siles stone counter top which was not pre cut precisely at the shop with the result that there is a slight irregularity in the edge. The installation and seaming were fine. All of the sub contractors were polite, cleaned up after themselves, and were there on time.

OUR KITCHEN REMODEL WAS NOT THE STANDERED "GUT AND REMODEL" WE WANTED TO KEEP COSTS REASONABLE, BUT SERIOUSLY NEEDED TO UPDATE AS WE KNEW WE HAD FIVE YEARS REMAINING BEFORE PUTTING THE HOUSE UP FOR SALE. BOD MCDONALD CO. WAS THE HIGHEST OF 3 BIDS, BUT WE IMMEDIATELY SENSED THEY WERE MUCH MORE COMPETENT ABOUT WHAT WE WANTED. THEY DIDN'T BALK AT THE SPECIFICS WE WANTED, OR ABOUT THE FACT THAT IT WASN'T GOING TO BE A TOTAL TEAR- OUT JOB. CURTIS THE SUPERVISOR, DID AN EXCELLENT JOB.

VERY GOOD COMPANY. THEY DID THE REMODELING JOB IN 2 1/2 WEEKS AND THEY ESTIMATED 3 WEEKS. THEY DID HIGH QUALITY WORK AT A GOOD PRICE.