BANKERS FINANCIAL MORTGAGE GROUP LTD

We were impressed with this company. The person who helped us was very informative and helpful. In this regard, they were very responsive and professional. Everyone we dealt with there was courteous and knowledgeable. We felt the closing costs were very reasonable.

Becky and her assistant Jana were very professional and on top of ever thing in both transactions. Things got a little harried at one point (my fault), but they pulled everything together for both closings at the original quoted rates, costs and dates. We couldn't have asked for better service.

-but was to be sold to another lender. Before closing I was contacted by their Sr. Loan Processor, Sabina Soto, and was told that they had a few disclosures missing and that I needed to send them again. At closing Mr. Jackson showed up stating that Mr. Taylor was unable to come because he was attending a family occasion. At the end of closing I was handed an envelope by Mr. Jackson marked return to borrower at closing. After returning to our hotel I opened the envelope to discover another individual's financial docs. I called their office and was surprised to get Mr. Taylor on the phone since I was told he was unavailable for the closing. Mr. Jackson was sent to my hotel to retrieve the docs. I then asked Mr. Jackson if I could receive my financial documents back, because I was now nervous about their whereabouts. He said he could assure me that my documents had not been misplaced would get them back to me. However, he seemed annoyed at my request to return them to me at my hotel.