Arrow Exterminators Dallas TX - 119689

4.8(
44
)

About us

Arrow Exterminators provides superior pest control, termite protection and wildlife control solutions for your home or business. Arrow has been family owned since 1964 and is the eighth largest pest control company in the US, ranked by revenue. Our STEPS® Total Protection System is the only one of its kind in the industry. We go beyond pest and termite control; beyond your property line to offer the most environmentally responsible approach to pest and termite control available today. Additional services include mosquito control and fire ant protection. Serving customers in Dallas and Ft Worth, TX. To schedule your free whole-home evaluation, please call our office today or visit www.arrowexterminators.com. Cost is determined by the job. Additional phones - (817) 589-0531, (888) 462-7768, (817) 284-3462. Additional emails - [email protected], [email protected]. Additional DBAs - Arrow Exterminators, Arrow Exterminators Inc, TCS, FFFC, First Freedom Financial Corporation, Southern Telmark Incorporated, STI, First Freedom Gold Card, STI Card Processing Center, First Choice, Service Mark, First Freedom, First Freedom Financial, B&K Associates, Target Marketing Corporation TMC, TMC Target Marketing Corporation, Telmark Consumer Services, Southern Telmark Inc. Award winning.

Business highlights

61 years of experience

Services we offer

Pest, fire ant & wildlife control., mosquito, termite protection

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.844 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
11%
3
2%
2
0%
1
2%
Write a review
Showing 1-25 of 44 reviews
Lisa P.
Aug 2016
5.0
Yes, I recommend this pro
I don't have termites.
Cindy H.
Jul 2016
5.0
Yes, I recommend this pro
unknown
Robert G.
Jul 2015
5.0
Yes, I recommend this pro
$702
We contacted Arrow Exterminators because we wanted a termite prevention contract with a repair warranty (rather than an "inspect and retreat warranty").  The Arrow representative (Larry), who came to our home and gave us an estimate, was very professional, and we considered Arrow's cost estimate to be reasonable based on our prior experience with the Sentricon termite prevention system. The technician from Arrow (Adele) installed the Sentricon stations a few days later.  We were very pleased with the way in which we were treated by the Arrow representatives and the way in which their work was performed.
Robert L.
Sep 2014
5.0
Yes, I recommend this pro
We have used them for probably 3 years. They are very punctual, responsible and professional. I do not have any criticism over them. They are very responsive. They exterminate mosquitoes. I have a contract with them. The quality is very good. They wear name tags and uniforms.
Barbara M.
Jan 2014
5.0
Yes, I recommend this pro
$80
They sprayed inside and outside for cockroaches and we haven't seen one since!
Response from Arrow Exterminators Dallas TX - 119689

"[removed member name] We are so pleased to hear you are happy with your service. We appreciate your business and look forward to helping keep your home pest-free! Please feel free to contact me directly at [email protected] if you ever have any questions or concerns regarding your service. Best Regards, Brett Johnson Service Center Manager Dallas Service Center"

Shawn S.
Oct 2013
5.0
Yes, I recommend this pro
They were very punctual, they did great work, they catch people to work for them, they're very conscientious, and they do a great job.
Larry L.
May 2013
3.0
$92
May 9th ,the next day fire ants poured out of wall socket.  We sprayed ourselves and stopped them
 May 15th ,7 days later, rover ants swarmed the kitchen. 
    We called and were told by the exterminator  the poison needs to work for 10 days or 3 days more.      
             We didn't wait - used the TERRO as before. 
 Out of 5 treaments This is the 3rd time  ants have swarmed inside after treatment. 
        It was roaches another time, but Bill told us they came from the drains and we have been treating ourselves since.
Arrow claims to stand behind their work - I just wish they would kill the bugs, not just herd them inside our house.


Response from Arrow Exterminators Dallas TX - 119689

"At Arrow our goal is your 100% satisfaction. It’s guaranteed. I will be happy to follow up with you personally to address your specific concerns and I am always available at (817) 284-3462 or [email protected]. Thank you, Gerald Sanders Ft. Worth Service Center Manager"

Margaret M.
Feb 2013
5.0
Yes, I recommend this pro
$500
The representative was professional and explained his findings in a clear way. He was not pushy.  Our home is 35 years-old and had never had outdoor treatment for termites or pests.  We contracted and the workmen came on the day planned and were polite, efficient and professional.
Lesha F.
Jan 2013
1.0
I called at 10 am about an animal trapped in my chimney. I was told that someone would come out the same day at about 2-3 pm. At 3:45 pm I hadn't heard anything, so I called back. They told me that the person that was supposed to come would not be able to come until the next day. No one called to let me know. I've been sitting here all day with an animal thumping around in my chimney thinking someone was coming. If they had called, I could have checked around for same day service from another company. Very unprofessional.
Response from Arrow Exterminators Dallas TX - 119689

"Dear Customer, Your 100% satisfaction is my number one goal and I would like the opportunity to speak with you personally regarding your situation. I have been unable to reach you so please call me at your earliest convenience or feel free to email me with your best contact number and I will be in touch immediately. My number is (817) 284-3462 and email is [email protected]. Sincerely, Bobby Caudill Service Center Manager, Ft. Worth"

Roger H.
May 2012
5.0
Yes, I recommend this pro
$250
Great - the technician serviced all of our termite bait stations.  He had to did through several inches of gravel to find 4 that had been covered in recent retaining wall construction.  He did so with a great attitude and good customer service.  After taking so long to find these stations he asked about our storage shed in the back yard.  No stations had been installed to protect the wood floor of the metal building.  He asked if we wanted it protected for no additional charge.  He installed two stations.  This was after he had spend so much time on the other.  GREAT customer service.
Verruschka V.
Apr 2012
5.0
Yes, I recommend this pro
$1,300
They were very service-oriented. I would use them again if needed.
Helen C.
Feb 2012
5.0
Yes, I recommend this pro
$25
We think very highly of them and we are happy with their services. We have been with them for several years now and they do great work.
George S.
Jan 2012
5.0
Yes, I recommend this pro
$90
They're very, very nice and we really like them.  I haven't seen any bugs since moving in!
Andi O.
Nov 2011
5.0
Yes, I recommend this pro
$811

 They have not started yet.
Stanley L.
Aug 2011
5.0
Yes, I recommend this pro
unknown
Laura D.
Jun 2011
5.0
Yes, I recommend this pro
unknown
Bob B.
May 2011
5.0
Yes, I recommend this pro
$130
I am on a contract with them. They are much less expensive than Terminix for about the same service. They are very friendly people. They are not slackers. They get their work done promptly. I will use them again in the future.
Suzanne M.
Apr 2011
5.0
Yes, I recommend this pro
$95
We started out with a company with a friend of others. He sold it, and I sold it. They sold and it became Arrow. I can tell you that we would have been with him for many years now. They are extremely professional and punctual. They do an excellent job, and we have just been very pleased with them. The quarterly bill is around $85 for pest control. We are billed $100 a year for termites. We were treated for termites and now they just come back and inspect as per the warranty. We lived kind of close to a lot of countryside, and we have had problems with rats. They have also dealt with that. The people who come out to do the work have been wonderful.
Cheryl G.
Apr 2011
5.0
Yes, I recommend this pro
$1,200
They were really good. They have just really great customer service. They had been friendly and calm. We never had any problem with pest control after switched to them. We had lot of pest issues in the past. We have referred them to others.
Tom L.
May 2010
4.0
Yes, I recommend this pro
$550
After finding termites outside my home by the patio, I pointed out the problem during Arrow's quarterly pest control visit. They recommended a consultation with their termite specialist. He recommended the Sentricon system and gave me a quote. I compared various termite control systems on the internet and found very subjective opinions about all of them. Based on past satisfaction with Arrow, I had them install their system. Installation was about a week later and took less than two hours. All personnel were prompt and professional. It will take many years of use to evaluate the effectiveness of the Sentricon System.
Marilyn K.
Jul 2009
5.0
Yes, I recommend this pro
$250
They inspected and sent a technician out the next day to spray. Their work was satisfactory. There was no activity of ants but still sprayed for the future.
Karl P.
Apr 2009
5.0
Yes, I recommend this pro
$80
Service technician always arrives at appointment time, is dressed professionally, and conducts himself appropriately. No pest issues since switching to Arrow.
Stacy C.
Feb 2009
5.0
Yes, I recommend this pro
$75
We have been extremely pleased with the service and friendly attitudes of all employees we have dealt with. We feel all the technicians are trustworthy and have not had any issues with them. The technicians always take great care not to track dirt into the house by removing their shoes while in the house. We have outside animals and the techs also take extra precautions for the animals. In summary, we are very pleased and highly recommend Arrow Pest Services.
Elizabeth K.
Nov 2008
5.0
Yes, I recommend this pro
$190
They are very reliable people. They are the best people that I have ever used. I always have the same person come out to do the work. He is very promote on getting there. He is very professional, too.
DAVID M.
Oct 2008
4.0
Yes, I recommend this pro
$600
Used company for several years. Found better price elsewhere. Also did not like exterminator showing up without appointment, which he did on several occasions.
Showing 1-25 of 44

Licensing

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FAQ

Arrow Exterminators Dallas TX - 119689 is currently rated 4.8 overall out of 5.
Arrow Exterminators Dallas TX - 119689 accepts the following forms of payment: CreditCard
Yes, Arrow Exterminators Dallas TX - 119689 offers free project estimates.
No, Arrow Exterminators Dallas TX - 119689 does not offer eco-friendly accreditations.
No, Arrow Exterminators Dallas TX - 119689 does not offer a senior discount.
No, Arrow Exterminators Dallas TX - 119689 does not offer emergency services.
No, Arrow Exterminators Dallas TX - 119689 does not offer warranties.