Appliance Repair of North Texas
About us
We are a local, family owned appliance repair company that has been serving DFW & East Texas since 2012. Our professional technicians are factory trained and certified. We also provide preventative maintenance plans to help keep your appliances functioning to the best of their ability every single day.
Business highlights
Emergency services offered
13 years of experience
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.914 Reviews
Number of Stars | Image of Distribution | Number of Ratings |
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Showing 1-14 of 14 reviews
Thalia M.
Jul 2017
It went well. The technician was prompt, checked the appliance thoroughly, was professional, and kept me up to date on what was going on with the fridge; however, the appliance had died.
Jeff F.
May 2017
it took several trips, but in the end it was fixed.
Gary M.
Oct 2014
unknown
Joan M.
Jun 2014
My dishwasher was leaking. Another repairman told me that it was from a faulty fitting, inside the dishwasher. I got a second opinion from Alisa. Her advice was to purchase a new dishwasher.
Response from Appliance Repair of North Texas
"Thank you for taking time to submit feedback on our company. I appreciate the positive comments. It was my pleasure assisting you in making a decision regarding your Dishwasher. Thank you for indicating that you would reach out to us again. Customer Service & Satisfaction is our #1 goal, and I'm glad you were pleased. Kindest Regards, Alisa"
Brad T.
Jun 2014
Very professional, great job.
Burt P.
May 2014
Kenmore washing machine would not start in any cycle after tub filled with water. Came out same day I called. They called about 10 minutes after scheduled appointment time to say they were running behind, but were now leaving for my house. John (I think) and Clarence (the owner) arrived in regular passenger type car (not an appliance repair van) and diagnosed the problem in less than two minutes. Replaced the faulty lid switch and the whole visit from beginning to end was less than ten minutes. Still was charged $287, which seemed somewhat excessive for time involved. Other than cost, both men were extremely pleasant, friendly and professional, including advising me on my dishwasher (replace once it needs any type of repair) and the washing machine (repair if you can, Kenmore Series 80 washing machine one of the best ever made, can last 30+ years). Again, other than price, which seemed high for time involved, I would use them again...they really seemed to know their stuff.
Response from Appliance Repair of North Texas
"Dear [Member Name], Thank you for taking time out of your busy schedule to provide feedback on our company. The technicians were Clarence (owner) and Jeremy. The passenger car you mentioned is a rental. A few weeks ago a young man made an improper left hand turn and now our company truck is at John Eagle Collision center. Many technicians drive "unmarked" vehicles these days under advisement from their Insurance companies. I apologize for their tardiness, they make every effort to arrive on time, every time. Sometimes that is not possible. We appreciate your business, and are pleased to know if you ever need an Appliance repaired, you'll call us. Thanks again! Appliance Repair of North Texas"
KENNETH M.
Jan 2014
Absolutely the best. Efficient and friendly. As expected, a part had to be obtained. It was all taken care of the same day. We are very pleased.
Patricia V.
Aug 2013
Service was excellent, great price, and timely service! I would absolutely recommend this company for any and all appiance repairs.
Kimberly M.
Jun 2013
John was great. He was very friendly and polite to me and my children. He did a great job explaining what was wrong and how he would fix it. I would be very happy to refer them to a friend and would call again if we had any issues.
Paulette W.
Mar 2013
Their service was great. The guy who came out was thorough and did a great job.
Marylee H.
Mar 2013
It went very well, as they came exactly when they said they would, did all of the work very efficiently and Cleanly - not leaving a "mess" for me to clean up. Highly professional in every way.
Denice R.
Nov 2012
Great .
David W.
Aug 2012
e
Elliot J.
May 2012
I have an 8 year old side-by-side refrigerator. It appeared that the refrigerator side was not staying cool. I verified this with a refrigerator thermometer. I contacted Appliance Repair of North Texas in the late afternoon. I was contacted by the service person within the hour and he scheduled an appointment with me for the next morning.He was a few minutes late, but was very professional, checked out the refrigerator, told me what needed to be repaired, and provided me with an estimate for the repair, after verifying the availability of the parts. I was asked to pay a deposit amounting to the price of the parts, that was non-refundable. He made an appointment for the next afternoon, that later had to be postponed to the next day. He was punctual the following day, and did call me about 30 minutes before arriving.It took him about 3 hours to replace the thermostatic control, but he was very professional and cleaned up after his work was completed.The repair came with a 90 day warranty on the parts.I would use the service again.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Appliance Repair of North Texas is currently rated 4.9 overall out of 5.
Appliance Repair of North Texas accepts the following forms of payment: CreditCard
No, Appliance Repair of North Texas does not offer free project estimates.
No, Appliance Repair of North Texas does not offer eco-friendly accreditations.
No, Appliance Repair of North Texas does not offer a senior discount.
Yes, Appliance Repair of North Texas offers emergency services.
No, Appliance Repair of North Texas does not offer warranties.