AMERICAN HEATING & COOLING

CONTRARY TO MANY OTHER HVAC COMPANIES, I DID NOT HAVE TO SIGN A SERVICE CONTRACT WITH AH&C WHEN THEY INSTALLED MY NEW FURNACE LAST YEAR. MANY OTHER HVAC COMPANIES HAVE BEEN VERY PUSHY ABOUT SUCH CONTRACTS IN THE PAST. AT INSTALL, THEY RECOMMENDED A FILTER THAT ONLY NEEDS CHANGING ONCE EVERY TWO YEARS. AS I HATE GOING UP INTO MY ATTIC, THIS WAS A BIG BONUS. ALSO, MY FURNACE'S ELECTRIC MOTOR BURNED OUT LAST SUMMER, AND ALMOST CAUSED A FIRE. THEY CAME AND INSTALLED A NEW SYSTEM THAT SAME DAY, WHEN OTHER COMPANIES I CONTACTED TOLD ME IT WOULD TAKE UP TO A WEEK. I HAD A BUSINESS TRIP I HAD TO LEAVE FOR, SO THEY REALLY SAVED ME THAT DAY. SERVICEMAN AT FOLLOW UP VISIT THIS YEAR MADE SURE I KNEW EVERYTHING WAS OK, AND WHEN TO SCHEDULE NEXT SERVICE CALL (NOT FOR ANOTHER 12 MONTHS--YAH).