AC Wizard Heating & Air
About us
We are a performance based HVAC residential contractor. This means that we do not just come in and replace parts or equipment. We find out why a part or system failed and how we can prevent it in the future. We also look at the HVAC system's performance as a whole, including the duct work. We believe in the statement "If you didn't test it, then you are just guessing". Rest assured that all of our employees are background checked. We are fully insured to protect you and our company. We use a flat rate pricing system that insures that you are never surprised by the price. We inform the homeowner of all issues that were found with options and pricing to repair or replace the system. We offer our customers iron clad guarantees on all repairs and replacements. We will do everything we can to exceed your expectations. For anyone who mentions that they found us on Angie's list, we will discount the $99 diagnostic charge to $49 and we will replace the batteries in your carbon monoxide detectors for FREE. Angie's list users can also have our summer A/C rejuvenation performed for $89 which is a savings of $61., Please call us whenever you need us. We are here to serve. Even if you just have a quick question, we are more than happy to help. We look forward to taking care of all of your Heating & A/C needs.
Business highlights
Emergency services offered
24 years of experience
Services we offer
We specialize in Residential Heating & Air Conditioning Service & Light Commericial Heating & A/C Service. If you need anything from a filter all the way to a full system replacement with duct work and insulation, then we are the service provider to call on.
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.724 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 83% | ||
| 8% | ||
| 4% | ||
| 0% | ||
| 4% |
Showing 1-24 of 24 reviews
David H.
Jun 2021
Has been using the company for 3 years/ the maintenance contract is good/ very prompt/ they do same day service/ they are courteous/ job is done the first time/ very clear in explaining what is wrong, don't use complex terms in what the problem is and how to fix it
Patrick P.
Apr 2019
Technician came out and did a spring service on my two units. One is so old he coudn'lt read any numbers on it. Did his best, but suggested a new unit. The Office Contacted me the next day and quoted me a price on a new 4 ton unit. Checked around and coudn't beat that price for the equipment sold. Scheduled a week later (at my convenience). Install Techs showed up on time and stayed until all work was complete. Very pleased with the work performed, the cost of the install and the responsiveness of the Office personnel.
Paulo L.
Apr 2018
Technician came for the first visit and claimed he found and resolved the leaking issue on my system. It was too cold outside so a new visit was scheduled for him to add Freon gas. Two weeks after the gas was added, the problem started again and in the visit, the technician - while trying to find the leak, ended up breaking a valve in the evaporator. He then proceeded to tell me the evaporator was the source of the leaking and needed to be replaced. I asked for a quote on the replacement, and never received a call back. I hired a new company that came and replaced the evaporator but with the valve the technician broke, all the gas that were leaked caused me to pay more to get it refilled. Just bad service overall - will never hire again.
Chris S.
Jun 2017
That have a very personal level of service. They work very closely designing your system and do a good job at it. The work took about a week and a half. It would have been nice if they cleaned up a little bit more when they were done but that is partially becauseof the construction going on in our home.
David B.
May 2017
Great! Jimmy (owner) was extremely helpful and willing to educate and walk me through the entire process. The crew did a great job, didn't cut corners, left everything clean when they were done and were extremely courteous. After the install, we passed the city inspection with flying colors. Then, we received all of the certifications in the mail a few days later. Finally, a really nice box of cookies arrived as a personal thank you! What a nice experience from start to finish! Highly recommend!
Ron B.
Mar 2017
They come out every 6 months and do the tune ups. They came out in November for the heating.
Ron B.
Mar 2017
I have a yearly contract with them now. Price is excellent. They are super, very professional. It usually takes less than 24 hours. There was one guy and he knew what he was doing and he was great.
Randel W.
Jan 2015
unknown
Deborah N.
Dec 2014
The replacement of the air handler was in a tricky location in my house. It was also a 35 year old unit. The new unit had to be special fitted and connections had to be brought up to code. It was a long installation, but the installers worked diligently removing the old unit and installing the new.
The associated condenser was also replaced. Since I live in a 4-story townhouse, the condenser is on the roof. AC Wizard had to rent a crane to get the old condenser off and bring the new condenser to the roof. They were very careful placing the crane and replacing the condenser. They were in-and-out with the crane in about 30 minutes.
After all the work was done, the installers cleaned up everything and helped me put the furniture back inside the house from where it was moved so they were able to access the air handler location.
The associated condenser was also replaced. Since I live in a 4-story townhouse, the condenser is on the roof. AC Wizard had to rent a crane to get the old condenser off and bring the new condenser to the roof. They were very careful placing the crane and replacing the condenser. They were in-and-out with the crane in about 30 minutes.
After all the work was done, the installers cleaned up everything and helped me put the furniture back inside the house from where it was moved so they were able to access the air handler location.
BJ F.
Oct 2014
James was extremely professional and knowledgeable. He arrived at our home at 8 pm on a Friday night, which really impressed us, and we were grateful.......it was a very warm night, and it was sweltering in the house. He replaced the compressor, added Freon, and ensured that the unit was working properly before he left.
Linda S.
Aug 2014
unknown
David V.
Jun 2014
Late Friday.
Confirmed appointment.
On time.
Friendly expert service.
Problem fixed in minutes.
Confirmed appointment.
On time.
Friendly expert service.
Problem fixed in minutes.
Sherry H.
Jun 2014
The technician showed up on time, was very efficient determining the source of the problem and fixed it. He was straightforward and I felt very comfortable with his knowledge. I will definitely us them again.
Jeannie L.
Aug 2013
I am 72 years old and the first thing they did was set up a free standing air unit so that I could get through Thursday night until they could get the new unit here to install. This was a real blessing for me and they called several times to be sure I was doing alright. We were having over a week of 100+ degrees here in N.E. Texas. I was scheduled on Saturday morning for installation but they found a crew willing to come at 7:30 pm on Friday night. Those boys worked until11:30 pm straight, cleaned up nicely and I had cold air cooling my home down from 92 degrees. Thank G-d for air conditioning!
Needless to say, I am most grateful and very impressed with this company. I do not know of anything more they could have done for me than they did. All their workers were wonderful including the girls that answer the phones. They were all professional but even more than that, they were caring. Thanks to all.
Needless to say, I am most grateful and very impressed with this company. I do not know of anything more they could have done for me than they did. All their workers were wonderful including the girls that answer the phones. They were all professional but even more than that, they were caring. Thanks to all.
Renee S.
Jun 2013
Everything went as smoothly as possible. Technician very professional.
Response from AC Wizard Heating & Air
"Thank you for leaving a review for us. We appreciate it when our customers take time out of their busy schedules to leave a few kind words on their experience with us. We look forward to serving you in the future. -Jimmy"
Tim T.
Jun 2013
Good.
Response from AC Wizard Heating & Air
"Thank you for the positive review. If there is ever anything I can do for you please feel free to call me at the office, 214-342-2665. My name is Jimmy and I am the owner of AC Wizard."
Jacquelyn C.
May 2013
I have used them actually for some time. The quality of the technician is inconsistent. Sometimes, I get somebody really good and sometimes I get somebody not that good. Some are more knowledgeable than others. They seemed very expensive. I also had some work done by another company because their price was too high.
Bobbie H.
Mar 2013
Got the flyer, called that day, they were prompt and courteous. Scheduled for the next week. The technician showed up exactly when promised with a call ahead 30 mins prior. They liked at the system, did the tuneup and completed work based on additional recommendations to make the system more safe and efficient. All went well. We are pleased.
Dallas M.
Jan 2013
The heat went out downstairs last Saturday. I called my home warranty company, and they put me in touch with AC Wizard. I received a call back Monday morning at 8:30. I was out of town at the time, but they were willing to meet me immediately. I set a time for 8:00 later in the week. Chad arrived shortly after eight and immediately went to work. He was able to quickly identify that the ignitor on the downstairs unit had gone out. He had the part with him, and the replacement took about 30 minutes from start to finish. He then checked the upstairs unit to ensure everything was still running smoothly. He has very helpful and was happy to answer any questions that I had. I was very happy with Chad and AC Wizard and would recommend them again.
Eileen H.
Nov 2012
Chad was great. He was courteous and got right to work. I even bought the service plan becuase I was so happy with his work.
Karen E.
Nov 2012
Been using this company for 2 years and did not know they were on Angie's List. Their phone personnel always pleasant to work with and go out of there way to assist. There service techs are punctional and courteous being in your home.
Jackson M.
Oct 2012
The service tech was puntual, polite and very service oriented. He clearly explained what he was doing, answered my questions and provided solutions. I would recommend them and plan to use them again.
Cindy R.
Oct 2012
Additionally, the guys that come out are always professional and friendly. They are careful not to get dirt on the floors and to clean up any dust or dirt that comes out of their inspection process. I've come away feeling very confident in the services performed, and just have that feeling that you want to have when you have service people out to your house.
I'd definitely recommend AC Wizard for any HVAC services you need.
I'd definitely recommend AC Wizard for any HVAC services you need.
Danielle A.
Mar 2012
The technician was always punctual and made an effort to keep my home clean.
Each time the technician came to my home he repaired the system and got it up and running again. However, each time the technician has come out for a problem, the same issue has reoccurred a short time after. Leaving me questioning whether the underlying issue has been addressed.
My home warranty provided me with AC Wizard's services, but given a choice I would not hire them independently.
Each time the technician came to my home he repaired the system and got it up and running again. However, each time the technician has come out for a problem, the same issue has reoccurred a short time after. Leaving me questioning whether the underlying issue has been addressed.
My home warranty provided me with AC Wizard's services, but given a choice I would not hire them independently.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
AC Wizard Heating & Air is currently rated 4.7 overall out of 5.
AC Wizard Heating & Air accepts the following forms of payment: CreditCard
No, AC Wizard Heating & Air does not offer free project estimates.
No, AC Wizard Heating & Air does not offer eco-friendly accreditations.
No, AC Wizard Heating & Air does not offer a senior discount.
Yes, AC Wizard Heating & Air offers emergency services.
No, AC Wizard Heating & Air does not offer warranties.