TOTAL LAWN CARE
About us
lawn services
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Yes
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- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
45% | ||
27% | ||
0% | ||
9% | ||
18% |
On a previous occasion I had asked them for a bid to do some demo and new landscaping. Michael came by and got the information on what I wanted done. Three other landscaping services also came by to view what I wanted bids on. Within a week I had bids from the other three landscapers. A week later after calling Total and finally having Michael return my call, he advised the bid was ready and only needed his bosses approval, and I would hear back from him that same day before close of business. About a week later I finally contacted Michael again and he advised he had not called back because he felt he could not be competitive with his bid.
Their lawn maintenance crew was about average, but would not trim and edge as I asked, continually trimming grass farther and farther from the edges of sidewalks, driveways, and landscaping, until a large gap of bare dirt was evident. I removed all trimming and edging from their scope of work. The other problem that couldn't be resolved was the ruts their machines left in the lawn.
Because of poor communication and failure to address lawn maintenance issues I felt it best to end our working relationship. I regretted this because I originally enjoyed working with Ron and Beverly.
In the 2+ years, I've had one communication type problem which was corrected.
Two workers showed up on time and did cut the yard and trimmed it and put a very small amount of dirt down to resemble a flower bed and a little dirt around the tree roots. The yard was scattered with debris when they left and I got home and looked at it. They left while I had run to do an errand. Water bottles, crumpled paper was all over a corner of the yard. I'm sure I would have had a better job done if the owner had deemed my yard worthy, but he did get $1200 for not very much.
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