PIAZZA ORIGINAL POOLSCAPES

WE USED THIS COMPANY FOR A TOTAL OF ABOUT ONE YEAR. WHEN THEY FIRST STARTED SERVICE, THEY APPEARED ON THE DATES AGREED UPON AND HANDLED ALL OF THE WORK. AS WE WENT FURTHER INTO OUR SERVICE PERIOD THE TECHS DIDN'T ARRIVE OR WERE DAYS LATE WHICH INTERRUPTED THE NEXT WEEK'S SCHEDULE. WE WERE CHARGED FOR REPAIRS MADE TO VARIOUS EQUIPMENT AND AFTER THEY DISCONTINUED SERVICE, WE FOUND THAT THE EQUIPMENT HAD NOT BEEN REPAIRED. WE HAD TO PAY AGAIN TO ANOTHER COMPANY FOR THE REPAIRS. REGARDING THE END OF OUR SERVICES, WE HAD BEEN ON A MONTHLY SERVICE WITH THIS COMPANY. ON A TUESDAY WE RECEIVED WHAT WOULD NORMALLY BE OUR STATEMENT IN THE MAIL. INSTEAD IT WAS A PIECE OF PAPER STATING THAT EFFECTIVE THAT DAY/DATE THEY WOULD NO LONGER BE SERVICING OUR POOL. THE COMPANY HAD DECIDED TO DO INSTALLATION ONLY, NOT SERVICE. THE PROBLEM IS THAT THEY LEFT NO ADVANCE NOTICE. THIS WAS VERY UNPROFESSIONAL AS WE HAD COMPANY COMING, A DIRTY POOL, AND NO ONE TO HANDLE THE JOB.