H-Towne & Around Remodelers, Inc.
About us
H-Towne Remodelers is a full service remodeling company in Houston, TX. We specialize in all types of remodeling, with expertise in room additions, kitchen and bathroom remodeling, and custom patios and porches. No project is too big or too small! If you're looking for superb Houston remodelers, we've got you covered! We provide free estimates and design work for our customers. Our prices are competitive and we will bend over backwards to make the project a reality for you. As a general contractor, although most of our people are sub-contractors they are real tradesman that have worked with us for many years. Unlike other contracting companies we do not bid out your job to the lowest bidder, we continue to use our same people job after job. This translates into a worry free project for you and us. The owner, J.R Smith is the recipient of two NARI Contractor Of The Year awards while he was contracted out to a well known remodeling company in Houston. These projects competed against many other beautiful projects in the area. Unlike some of the other contractors out there who refuse to break out the job costs on a project, H-Towne Remodelers does not use "smoke and mirrors" with our estimates. We detail the job in full and attach a price to each item. This transparency wins us many bids because we truly put the cards on the table. H-Towne Remodelers has no desire to be the largest remodeling company around. We believe in quality not quantity. Although our business is growing nicely, we are proud to grow the right way, happily putting our name on every job. Many "production" remodelers pride themselves on how many jobs they can blow through, we like to enjoy the process of transforming our clients home with attention to detail. Having said that, we have very little dead time on our jobs, we stay on top of them daily. We normally accomplish around one thousand dollars of production daily on jobs under $30,000. That amount normally increases to closer to $1500.00 per day of production on bigger jobs. During the job we are always reachable, our sales staff have smart phones so they can be reached anytime either through phone calls, emails or text messages. We also like to keep our customers informed during the projects by those methods also. You can check us out at H-Towneremodelers.com we would love the opportunity to look at your project.
Business highlights
Services we offer
Room Additions, Bath & Kitchen Remodeling, Carports, Patio Covers, Window & Siding Replacement.
Amenities
Free Estimates
Yes
Warranties
Yes
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 97% | ||
| 0% | ||
| 3% | ||
| 0% | ||
| 0% |
Our kitchen is beautiful and the master bathroom is just gorgeous as my wife said. We were so pleased and happy with results that we asked J.R to give a beauty lift to the kids and guess bathroom and also we asked J.R to paint the entire house. Great job J.R! You did it! The house looks amazing and you deserve an A+....Thanks a million
Esmersoy's family.
"Thanks so much for the great review. I also appreciate you taking the time to post this in English as I know its not your first language. It was our pleasure doing these projects for you, I am glad that H-Towne was able to deliver. As I mentioned several times, "When you're happy, I'm happy!" Regards, -JR Smith"
JR gave me good instructions on the phone on what all he needed prior to the job beginning so they could have everything staged ahead of time: tile, granite, bath tub, faucets, etc. When I asked how long the project would take to complete, he told me these type of things take "10 days." With my wife pregnant and the baby coming any day, 10 days fit our schedule well.
We gave JR and his team our tile and granite preferences so they could be ordered for the work. They never ordered the granite ahead of time so when they needed it for the end of the project, they said it was out of stock and to pick something else. We had given them the granite option way ahead of the project. With better planning, they should of not dropped the ball here.
The crew who worked was nice and kept things clean, however, they didn't seem to work the full day schedule (9-6pm). There were some days where they left at 4pm and didn't come on Saturday when we thought they would be working. With the tight timeline we had, this was something that was frustrating. The project timeline also got way behind as the plumber that JR subcontracts the work to didn't show up 2 seperate days which caused more backlog in the work. When I asked him for a resolution, he stated "I can't control these people" which I thought was a very poor excuse.
Overall, the work was done pretty well but from a planning and project management point of view, I was not impressed. The granite we originally selected never made it, plumber didn't show up a few occasions, when I pressed JR for when they would complete the project, I was told "Wednesday" which in turn ended on "Friday." If the crew was more motivated to knock out the work and Htowne was more organized, this should of been a non-issue.
The end product turned out pretty nice but we had some headaches along the way...
Basically, I feel like I got what I paid for with a beautiful new addition to my home
Everything started OK, but didn't end well at all. In short, this other company left behind a huge mess and poorly painted walls.
I turned to J.R. Smith at H-Towne Remodelers for help. I called him in the morning on July 11th, 2012. Despite the very short notice, J.R. was able to come from Cypress to pay a visit to our office in The Woodlands by 1:00pm the same day to see the mess left behind by the other guys first hand. After about 5 minutes in the office, he made a call. When the call was finished, J.R. turned to me and said, "My guys are available tomorrow."
My office building states that paint work cannot begin until 6:00pm on weekdays, and the guys showed up at 6:00pm sharp! They were finished a few hours later. When I came back to check the work they had done, I was so relieved! The walls looked the way I expected them too. The paint was even and professionally applied. The trim looked crisp and clean and the office was spotless!
I thought I made a huge, expensive mistake hiring the wrong guys at first. J.R. Smith took care of everything quickly and efficiently. H-Towe Remodelers WILL be the only remodeling firm I EVER use again!
Thanks J.R.
Many companies claim to be ?construction professionals?. but H-Towne truly is. From start to finish there was never any attempt to cut corners. In fact anytime there was a question on what was best, the high road was always taken at no additional cost. The entire project was turnkey for me including cleanup and submitssion to the subdiviion architectural approval committee.. Any question that came up I was consulted immediately complete with ideas and recommendations. They only time I did not take their recommendation was when it was strictly an aesthetic issue. I?ve worked 30+ years on jet aircraft and there is no such thing as ?probably?. I am happy to say H-Towne doesn?t believe in it either.
The framing crew was first on the scene always on time. The first day I spent with the foreman, Eddie. After that day I never worried about the process. His crew obviously had done this many times before and Eddie was always there for them answering questions and pushing them to do better.
Each following crew was on time and completed their portion on time. At one point there were 3 crews working; framers, roofers and electricians as they had all worked together before. JR only uses the best crews and he uses the best every time. Some worked Saturday and even Sunday to complete the task on time. The entire project was completed a few days early.
Licensing
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