Cut Above Landscaping & Sprinklers
About us
We are an all inclusive landscaping business that services all Houston surrounding area. We have been established since 2001 and have been growing since.
Business highlights
Services we offer
Backyard Concrete & Amenities Systems, Drainage, Flowers & Trees, Outdoor Lighting, Prevent Dead Lawns, Residential & Commercial Installation, Sprinkler & Irrigation Repair
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 70% | ||
| 9% | ||
| 3% | ||
| 6% | ||
| 12% |
I have worked with them. I thought they were a little pricey and I guess they need to be a little more clear what services they are going to give exactly. I thought they were going to do one thing. They did what they said they were going to do, but I thought they were going to go a little bit further. To improve their service they could just be a little more clear. I have used them more than once. Now I am having to ask more questions out there as to where I would like it to be. They are okay. When they are busy, they are busy. I think their prices are comparable with everybody.
"Hello [Member Name Removed]! I am lost for words by this review! I am not sure what the problem was but when you called me twice and I got your message, I returned your call and left you messages as well. Since then I had never heard back from you. I do recall programming and running through the controller with you repeadedly and before I had left your property I made sure you were confident on how to opperate the controller. As far as the $69 inspection through Angies list, you must have contacted another company for the repairs because I have no record of an inspection process nor do I have any invoices for repairs. The last invoice I have on record is for the $2700 sprinkler inspection. If I had gone back to your property and saw there were any repairs needed that had not been physically damaged by humans or mother nature, there would have been no additional charged because your system still is under a 3 year warranty. If there are any problems still going on with your system, please get in contact via email or by phone. I will be more than happy to get the repairs fixed. Thanks and Happy New Year! Robert Cut above landscaping 8324289688 [email protected]"
Called couple of times to adjust / balance sprinklers to reduce water wastage and adjust directions of sprinklers.It's truly not professional installation.
"Hello [member name removed]! I am sorry for your dissatisfaction! It is common after new installations to make minor head adjustments after the trenches settle in which we did after your request. As far as your lawn being destroyed, we were out 3 times after the install and there was no mention of any dissatisfaction of the condition of the lawn. This is the first complaint I have had from you. Not even mentioned to us after the final walkthrough. If you had let me know how you felt, I would have fixed the issue. Honestly, after reviewing once the job was completed, I thought the crew did an excellent job cleaning up and putting the grass back. Though I was really surprised by this review, I do still appreciate you as a customer! Please let me know if there is anything I can do make things right. God bless and Happy Holidays! Robert"
The next day they totally removed all of the plants in our front beds. Robert suggested expanding the beds out by about a foot so the plants will have adequate room to mature. His crew dug up the grass to expand the beds and installed a new pancake rock border around all the beds. They also installed the pancake rock borders around an existing live oak in our front yard and around the new live they planted in the front yard on the other side of the driveway. They planted a nice large red oak in the back yard. The plants he recommended look far better than the ones the builder installed during construction a couple of years ago. Once the job was over the crew did a great job cleaning up. They completely cleaned the driveway where the rock and dirt had been delivered, and did not leave any trash anywhere.
Overall we're highly satisfied with Robert and his Cut Above crew and would definitely recommend them. The price seemed very reasonable, including a change I threw at him as he and the crew showed up on the first day, and he and his crew were very polite. Should we have any landscaping projects in the future Robert will be the first person we call.
"Hello [removed member name]! Sorry to hear of your disappointment! In my defense, my records show I have responded to your email 3 times letting you know my availability to come out and make the repairs needed. I even had you scheduled 2 weeks ago, but never heard back from you. If you are still interested, I would be more than happy to put you back on the schedule. Call me anytime! Thanks! Robert 8324289688"
We called Mr. Gates (The Company Owner) whom was both courteous and prompt in coming out and giving us a bid. We had some ideas and he offered some plausible solutions. Also, we had numerous follow up questions that he answered in a timely fashion. As mentioned, we had a) +/- 100' of area drain installed coupled with numerous catch basins and existing drain tie ins; b) sprinkler system repair and new install post pool installation, and a new feature offred by the company,c) cedar fencing installed on steel post (our request).
The latest work was the second time we utilized "Cut Above Landscaping & Sprinklers" because of the excellent job performed for us last year it was a no brainier to call them back.
The workers arrived on time along with the company owner who supervised the whole process-"Hey there is a new twist!" Owner supervision and guidance. The work was performed that exceeded expectations-but we expected that as this was our second time to use the company. All trash was cleaned from the property. The grass that was displaced was placed back wherein you could hardly tell anything had been done. The fence crew did a jam up job that was very professional and makes the backyard and pool area pop! Along with the new Italian Cypress trees.
We did our homework and due diligence getting multiple bids prior to work being performed and as Mr Gates will tell you "I may not be the (your) cheapest bid, nor the highest but I will offer you a fair service-and do what I say because I want your return service." To be honest, you cannot go wrong by using this company for all your landscaping, fencing, and or sprinkler service. My wife and I are transplanted in the Houston area and sad to say in most instances what we have found by service providers is lacking because of the volume-in other words they do not need you but for the one job and who cares thereafter. This is not the case with "Cut Above Landscaping & Sprinklers." I'm what you call "Old School" which translates into I do not mind paying for a good product with an honest indivdual and to that end I highly recomend "Cut Above Landscaping & Sprinklers!" And don't forget the Fencing!
"Hello [member name removed]. I had asked to be removed from the Angies Big deal for sprinkler repairs 3-4 months ago and was told by them that I was no longer a contractor for the big deal. Well that was not the case. I received about 3-4 calls for the big deal around the same time you had called 2-3 weeks ago. Once I received these calls, I immediately called Angies list back to let them know I was still receiving calls from the Big deal. They apologized and told me they would contact the customers to let them know they had mad a mistake and will direct them to another contractor. It sounds like that never contacted you judging by this review. I had no idea this review was left until Angies list called me again today apologizing for this review. I had asked them if they could remove it since this was out of my control and they suggested I should contact you to get it removed because there is nothing they can do. Angies draws a good percent of my business which thrives off of good reviews. I would appreciate it if you could remove this review at your earliest convenience. I apologize for all the miscommunication on the behalf of Angies list!!"
"Thank you for the great review [member name removed]! I appreciate your business! Robert"
"I am glad we could get your system back up and running! Please let me know if we can be of any help in the future! Thank you for your business! Robert"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Contact Information
21031 Green Jewel Drive, Cypress, TX 77433
Get our Angi-powered app
