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AGS, LLC

Founded 2005 • With Angi since January 2013

4.2

(5) Verified Reviews

Description

AGS, LLC (Always Great Service) is a full service roofing and general contractor for both residential and commercial. We are locally owned and operated. Our owners have over 30 years of combined experience in the construction industry. At AGS, LLC we strive for excellence and seek to exceed the homeowners expectations....

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Verified Reviews

A few reviews for this pro…

3.0

04/20/2017

We are no happy, we did complaint the forts day of the work, we told the young manager in bathe about it, then the sales representative t dive came and told us they will take care of it. Pretty soon we got the owner saying Thai we need to paid 250 more, so we told him to report that to the insutance, he never did. First they said they never change that part of the roof? Second that was o co we by ...

DESCRIPTION OF WORK
Change roof. The sales representative was great, he did his work with the insurance . Problem come with the installation and the people they hire to do the job. They were no ton lean, leave the mails around the house and install one small piece of roof wrong

CATEGORY roofing

SERVICE PROVIDER RESPONSE

Unfortunately, this situation was regrettably due to the client seeking to hold onto the insurance funds instead of honoring our contract terms based on work completed. When we were asked to do work outside the scope of "replacing the roof," we decided to provide complimentary assistance as a means of providing extra customer service. The fascia was not part of the scope of work but an added servi...
5.0

11/15/2016

PERFECT. NO COMPLAINTS. NO ISSUES AT ALL. THEY DELT DIRECTLY WITH MY INSURANCE COMPNAY FOR ROOF REPLACEMENT. MADE MY LIFE SO MUCH EASIER.

DESCRIPTION OF WORK
THEY REPLACED MY ROOF. EVERYTHING WAS DONE AND CLEANED UP BEFORE I GOT HOME FROM WORK. I ALSO HAD A PORCH EXTENSION DONE. ABSOLUTELY LOVE IT. THESE GUYS ARE GREAT. CALL THEM EVEYTIME I NEED ANYTHING.

CATEGORY roofing

SERVICE PROVIDER RESPONSE

Thank you for your review and kind words. Repeat customers are the absolute highest form of complement and we appreciate your business. We work hard at ensuring customer satisfaction no matter what and it's always great to hear when we achieve that goal! Thank you again for taking a moment to share your experience with us and the Angie's List family.
5.0

08/23/2016

They did a great job. Our sales rep was with us every step of the way and answered all of our questions. The install team did a great job and I was impressed at how much trouble they went to, to clean up afterwards.

DESCRIPTION OF WORK
A.G.S. LLC did my roof.

CATEGORY roofing

SERVICE PROVIDER RESPONSE

Thank you for your kind words. We work hard to adhere to high standards and it's music to our ears when we read your comments and know we've hit the mark. Thank you for the privilege of working on your home. Do call us anytime we may be of assistance.
3.0

07/30/2015

unknown

DESCRIPTION OF WORK
AGS has several divisions, and their performance varies. The roofing division did an excellent job of replacing my roof. If I were evaluating only the roofing division, I would give them all A's. The interior repairs division was much less satisfactory, slow , and had to be forced to clean up. |C to D.

CATEGORY roofing

SERVICE PROVIDER RESPONSE

We always appreciate feedback that allows us to improve. We aim to deliver exceptional customer service and regret any area in which we fell short. We appreciate your comments and will take them to heart by re-training our team on quality of workmanship, cleanliness, realistic scheduling, time management and attention to detail. Thank you again for your feedback and we hope to have a chance to ear...
5.0

08/09/2014

AGS replaced my roof as agreed upon.

DESCRIPTION OF WORK
Replaced a new roof on our attached patio.

CATEGORY plumbing,roofing

SERVICE PROVIDER RESPONSE

Thank you for your feedback, [Member Name Removed]. It was a pleasure to work with you and appreciate your business. Do call us again if we may be of service.

Services Offered

Roofing Repairs/Replace, Fire/Water Restoration, Complete Home Remodeling, Plumbing, Custom Cabinetry, Granite, Tile Sheetrock, Commercial Build Outs.

Services Not Offered

Water Extraction

General Information
Free Estimates
Yes
Eco-Friendly Accreditations
No
Payment Options
Check, Visa, MasterCard, Discover, Financing Available
Emergency Service
Yes
Warranties
Yes