Mullins Plumbing Co. Inc.

The faucet is over 20+ years old & it takes a special tool. They tightened it as tight as they could & offered to buy the special tool but for a 20+ year old faucet I didn’t feel it was worth spending money on a special tool to fix it. When it gets loose again I’ll bite the bullet & buy a new faucet & have Mullins install it.

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The job was finished in a good amount of time with a minimum of fuss and loss of water to the house. They were very careful not disturb the plantings more than necessary, and overall did a great job.

They are very friendly and did a good job. We used them two years ago because we had some major plumbing problems. They were here for three or four weeks and they got it fixed. They seemed like family because they were here so long. I felt that they were trustworthy because they were in my house a lot. I also felt like they were professional and friendly. I would recommend them and mainly because I don't feel like they try to overcharge you.

THE PLUMBER WAS VERY PROFESSIONAL, ON TIME, EFFICIENT, VERY NEAT, AND CAREFUL. I BELIEVE THE $199 CHARGE WAS OUTRAGEOUS FOR SO LITTLE TIME, AND PARTS TO MAKE A VERY SIMPLE REPAIR. I EVEN CALLED THE OWNER. HE DEFENDED HIS CHARGE AS BEING FAIR. I STILL THINK IT WAS EXORBITANT!

SINCE IT WAS A SMALL COMPANY, I WAS KIND OF SKEPTICAL ABOUT THE WORK. BUT THEY DID A GREAT JOB. THEY WERE VERY HELPFUL AND COURTEOUS. JUST A GOOD ALL AROUND JOB.

ELIZABETH (THE RECEPTIONIST) WAS VERY KIND AND HELPFUL. I CALLED LATE ONE AFTERNOON, WAS ABLE TO GET AN APPOINTMENT THE NEXT DAY. WAS ORIGINALLY SCHEDULED 1-3 PM BUT ELIZABETH CALLED ABOUT 9:30 AM SAYING THE FIRST JOB WAS TAKING LONGER THAN EXPECTED AND WOULD 3-5 PM BE OK. IT WAS REALY NICE HAVING THAT MUCH OF AN EARLY WARNING. CAMERON (I BELIEVE HIS NAME WAS)SHOWED UP ABOUT 4:30, VERY CLEAN, ENJOYABLE AND POLITE. I REALLY APPRECIATED THAT HE DIDN'T TRY TO SELL ME A DRAIN CLEANING THAT IT TURNED OUT I DIDN'T NEED. THE ORIGINAL PRICE QUOTED WAS QUITE A BIT HIGHER THAN ANOTHER COMPANY HAD CHARGED A COUPLE OF MONTHS BEFORE, BUT ELIZABETH CALLED BACK SAYING THEY WOULD MATCH THE PRICE IF I STILL HAD THE INVOICE. A NICE, PLEASANT EXPERIENCE.

THE PLUMBER WAS ON TIME, POLITE, AND COMPLETED THE REPAIR CORRECTLY.

VERY FRIENDLY AND HELPFUL WHEN I CALLED. I SPOKE WITH THE OWNER AND HE WAS VERY ACCOMMODATING. THIS COMPANY HAS A FANTASTIC WARRANTY, HOWEVER THEY DON'T ALWAYS EXPLAIN IT. I HAD A PROBLEM BECAUSE I CHANGED MY OWN WASHER AND VOIDED THE WARRANTY, I SPOKE WITH MR MULLINS WHO WAS HAPPY TO SETTLE THE PROBLEM AND EVEN SENT ME A GIFT CERTIFICATE TO A LOCAL STORE!

IT IS A GREAT BUSINESS. HE IS A VERY HONEST AND DEPENDABLE PERSON AND HE GIVES COUPONS FOR FUTURE VISITS.

THEY ARE VERY TIMELY AND COURTEOUS ALSO, VERY PROFESSIONAL.