Outstanding, quality work at a fair price. Answers all questions. Doesn’t try to “sell” you on higher cost replacements. Definitely recommend for those seeking quality work.

I was a customer of American Home Shield warranty company from 2019 to 2022. In 2021, I began experiencing issues with my heater. A contractor affiliated with American Home Shield came out to assess the problem and determined it was electrical in nature. American Home Shield then dispatched Moen Electric to address the issue. At that time, I believed the problem had been resolved. Since I reside in Texas, where it rarely gets very cold, I seldom use my heater. I typically rely on a desk heater in the rooms I occupy and keep the central heater set to 65 degrees during the winter. In December 2023, I began receiving services from Choice Home Warranty. At the end of December 2024, I noticed that my heater was not turning on. Consequently, I contacted Choice Home Warranty to schedule an inspection. The following is the assessment provided by the technician on January 6, 2025: 01/06/2025: THE HEAT KIT HAS BEEN EXTREMELY MODIFIED FROM ITS FACTORY STATE. ALL WIRING FOR THE THIRD HEAT STRIP HAD BEEN DISCONNECTED FROM THE 25A BREAKER AND LEFT EXPOSED INSIDE THE UNIT. ON THE LOAD SIDE OF THE 60A BREAKER HEAVY GAUGE WIRE WAS PUT IN AND CONNECTED TO THE CONTACTOR. FOR THE FIRST TWO HEAT STRIPS AND THE HEAT STRIPS WIRED TO ALL COME ON WITH POWER FROM THE SINGLE 60A BREAKER. THE CONTACTOR IS FRIED ALONG WITH THE CABLES CONNECTED TO IT AND THERE IS EVIDENCE OF BURNING INSIDE THE CABINET. IMPROPER INSTALLATION. HEAT KIT NEEDS TO BE REPLACED WITH CORRECT HEAT KIT AND CONTACTOR AS WELL. I KILLED ALL POWER TO SYSTEM. Following this alarming report, I contacted American Home Shield and was advised to reach out to Moen Electric directly. When I spoke with Moen Electric, they flatly refused to fix the issue, claiming they could not verify whether anyone else had made repairs after their work. I assured them this was not the case, as no one else had worked on the unit, but they remained uncooperative and rude. I am certain that no one has tampered with the system since Moen Electric's initial repair. Given the severity of the safety hazard they created and their lack of accountability, I strongly advise others against using this company. Their disregard for customer safety and failure to take responsibility is appalling. This is not the end of this matter. I intend to pursue further actions to address this dangerous negligence.

Fast, dependable service!

Couldn’t have been happier with the work Troy did at our home! He completely rewired our entire kitchen for LED lights under and above the cabinets. He showed up right when he said he would, got the job done faster than expected, for a super reasonable cost! Couldn’t be happier with the outcome!

Troy was very professional and fast. They answered the phone when I called ( no voice-mail). He described everything that need to be done and option if there were any due to any money issues. Let's face it electrical issues are an unsuspected expense in these times. His pricing is the best in town. They are very knowledgeable and pin pointed our issue fast. They will be the only electrical company that I will ever use and will give out Troy's number to whom ever asks if I know of a great electrician.

They are super professional and prompt. Always our go-to electrician!

Great job! Been using Moen electric for years…

Extremely professional and knowledgeable.

I’ve used him. I’ve only had the small work but I have used him on occasion. I haven’t used him for quite a while. I’ve just used him for small things. I have no idea what the cost was. Overall, I think A. On price, I couldn’t find it if I had to so I have no idea on that. On quality, you know when I put someone’s card up on my fridge that means that I’m satisfied so apparently I was satisfied. Again, I have used him a couple times for small things. Fortunately, I haven’t had any big things. So I’ve used him a couple times. On responsiveness, she gets me scheduled; they’re there within the next day so I would say you know, very good. On punctuality, he’s on time. He is very professional, too. If I have need for an electrician, yes I will use him again.

The price was covered through American Home Shield. If I ever used an electrical company that wasn't covered by American Home Shield, I would definitely contact Moen Electric. They sent out an electrician and I found out that he was a master electrician. Not only did he complete the work but, he was very knowledgeable of all the questions I asked him about my home. Just having a master electrician was pretty impressive.