Keep It Cool AC & Heating

James is awesome!

James was terrific. He was faced with a difficult problem but he didn't give up until it was fixed. We would definitely use him again and will recommend him highly. Bob and Rhonda B.

Got my AC running, fee was reasonable, but the left a pvc pipe loose and it leaked on my ceiling and walls. Dispatch said they would call me and send them back to look at pipe. Never happened.

They were efficient and professional.

Reuben and his partner came as scheduled, troubleshooting the problem and got me up and running in less than an hour. Identified the part needed to repair the problem and offered to order it and come back next week and install the new part. Quick response on a Saturday and very resonable rate for weekend work. Definitely recommend this company.

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James did a great job and answered all of my questions.

Excellent!

James waited for 3 hours at the distribution center to exchange my warranty covered compressor.

Technician came out on the same day we needed someone and took care of the problem for now. A week later came out a second time which was minor and we weren't charged and appreciate that, as we're probably looking at having to replace our air-conditioner. So till then with the hot weather we do have use of the air-conditioner for now. Agree technician very courteous and respectful and answered all questions. Would recommend "Keep It Cool".

Contacted by someone right away. I explained the problem and was given an appointment for that same day ! The technician was very courteous and respectful. He answered all my questions and given a price right away for the repair. Matt was on time for appointment the next and went right to work. This young man is an asset to this company! Looking for doing busy with this company should the need arises. Thank you HomeAdvisor!

prompt

Worked on my outside unit. I would highly recommend "Keep It Cool". James Esparza was punctual, efficient, and pleasant to deal with. Good man, very good service, very reasonable prices.

Its a very good company as far as work and being ion time and prompt

They called me within a minute of finding them on Home Advisor.

rueben was knowledgable and friendly good service

Prompt service, arrived within an hour and had a/c system back up and operating in 30min. I had called several other companies prior who could not come out to fix system for 8 or more hours. Highly recommend Keep it cool.

did not open the unit to see if it needed cleaning or any other issues.

I called this company to perform an inspection for a rental property. I do not live in corpus and told them to call me after they inspect the ac to discuss what's going on. No call but The next day I get a bill for over $450. Most of the bill was replacement of coolent. I asked where the leak was and he said they didn't inspect for a leak. So they replaced the capacitor which is likely the main problem why the ac wasn't cooling and added over $200 in coolent to pad the bill. IM upset because they never called me to get this work approved. I reminded them the ac was under warranty so they refunded me $150. But I do not agree that they should have placed the coolent until I had approved it. After reviewing the cost of coolant, companies pay nearly a few dollars per pound but they charge $45 per pound. When I asked the guy couldn't the level that was in there be the level the home builder placed. He stated it was possible. The home is 2 yrs old. He stated its a pretty new system and didn't inspect for a leak. Still mad that I got ripped off $200 for unnecessary coolant. I will not use this company again.

These guys are so good, they refused to leave till they solved our problem. Finally left the house around 10 pm. No extra charge. I would call these gentlemen anytime. James and Ruben.

Guaranteed a follow up, even on a holiday