Call and left message ..within 20 minutes.. Mr. Flores return my call .. Two hours later, Job was done .. Don't want any new issues with my Garage door, but If needed .. I will definitely call Mr. Flores again ..
Description of Work: Garage Door Springs "replacement"
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Carol L.
10/2016
5.0
garage doors
 + -1 more
My garage door was in terrible shape. It looked like a pretzel. It was off at different places on both sides of the door and the pully chord was off of the pully and wrapped around another bar. Flores came out quickly as promised and had my door working in about 15 minutes. They knew exactly what they were doing, were courteous and very friendly. They will definitely get all of my future business.
Description of Work: My garage door looked like a pretzel. He was able to fix it quickly and efficiently.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Anthony Q.
06/2016
5.0
garage doors
 + -1 more
Mr. Flores watched and listened as I raised and lowered the garage door. It raised properly, but would stop about 1/3 of the way down and go back up after making a loud cracking sound. Mr. Flores found the place where the door panels were misalgned and using a block of wood and a hammer, he realigned them. Problem solved!
Description of Work: Realigned the door to its original position.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Krishna M.
02/2016
5.0
garage doors
 + -1 more
These gentlemen were knowledgeable, courteous and efficient.
Description of Work: Fixed broken springs
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$185
Robert S.
12/2015
5.0
doors, garage doors
 + 0 more
My sister who is currently living in my deceased Mother's house had a problem with the garage door going down. Finally it would not go down at all one night which meant it was left open all night. I live in another state so I could not help her. The next morning after looking up the Flores And Sons Overhead Door Service on Angie's List, I told my sister to call. She called and he told her he would work her in by the end of the day and would call her back when on the way. He called toward the end of the day and came by and fixed the door. He told her it was minor, he was in the neighborhood anyway, and my mother was a customer of his. No charge. Amazed to get this kind and considerate service.
Description of Work: Fixed my sister's Garage Door. It would not close manually or remotely.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
ALICE B.
08/2015
5.0
garage doors
 + -1 more
Called Mr. Flores because our garage door suddenly quit working. He came out later the same day, identified the problem right away, fixed it and checked other parts of the door opener to make sure it was fully operational. Also replaced two garage door openers. Very pleasant person, very professional. He works quickly and efficiently. He is the go-to guy for garage doors. Fabulous service.
Description of Work: Repaired garage door; replaced two garage door remotes
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Justin H.
08/2015
5.0
doors, garage doors
 + 0 more
Exemplary service. I wouldn't hesitate to use them again. Answered the phone promptly, arranged a short notice appointment, and got everything fixed. They cut the springs to length themselves so you never have to worry about getting the right part. They even clean and oil all the moving parts to make sure your door is working like it should.
Description of Work: Replaced 1 broken spring and changed out 2 more while there. Also noticed and replaced 4 broken hinges without me even asking.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$320
Fred W.
08/2015
5.0
doors, garage doors
 + 0 more
Flores And Sons came out to repair our broken garage door. They evaluated the extent of the repair, retrieved the parts to repair the garage door and had the door operational within a few hours. The door works better than it has ever worked before. The gentlemen were very professional. I will use Flores and Sons again in the future for any garage issues. Their prices were extremely fair. I couldn't be more happier with the extent of the repair and professionalism. A+ customer service!!
Description of Work: Replaced garage door Torsion spring
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$165
James W.
07/2015
5.0
garage doors
 + -1 more
Mr. Flores came at the time he promised, replaced the springs and lubricated the rollers in my garage door, finished the job in one hour for $165. Very happy with the job done.
Description of Work: Replaced springs in garage door. Lubricated rollers.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$165
Michelle D.
06/2015
1.0
garage doors
 + -1 more
Contacted them 6/2 to request service on my garage door, received an immediate call back after leaving a message with the answering service. Was told that I would be contacted first thing the next morning. I waited until noon to call the answering service back. I received a phone call from a gentlemen telling me that he tried calling me several times, but now he's busy and doesn't know when he can come. When I told him that I had no missed calls or messages from anyone, he told me "oh well, I'm at another job now." Can't ever speak to a person, only an answering service.
Description of Work: NOTHING - never showed up or called, as promised
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
John M.
12/2014
5.0
garage doors
 + -1 more
Very professional, polite, and thorough.
Description of Work: Replaced cables, several rollers & aligned the rails. He is by far the very best garage door repairman we've Ever used!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Joyce B.
12/2014
5.0
garage doors
 + -1 more
.After my husband decided to work on my garage door and fried the opener I contacted Mr. Flores and told him what had happened he told me to go and pick up another opener and he would be out the next day to install. The 2 gentlemen came out the next day and in just a little over an hour they had me back in business.
Description of Work: Installed new garage door opener.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Bobby F.
08/2014
5.0
garage doors
 + -1 more
Our Garage door was 3 years old installed by another local company. When they wouldn't answer the phone to service our door we called Mr. Flores. He came out the SAME DAY - and repaired the door quickly - quietly and cleaned up! Super friendly and nice...I will certainly use his service again.
Description of Work: Reattached the cable, reset the sprint tensioner, lubricated the door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
emily L.
08/2014
5.0
garage doors
 + -1 more
I had called them before when I could not get my garage door opener to open. They fixed it, were reasonably priced, and advised me that the door opener was old. It was too, likely installed when the the house was built in 95. I saw an opener that was on sale online, and I bought it. It also had great reviews. I called Flores, and they scheduled an appt on a Saturday because I work. What can I say? They installed it, and it works. Great job, great price. My two encounters with this company have been very very satisfactory, excellent in fact. They are good people, fair, to the point, honest,polite. I like them and recommend them.
Description of Work: These folks installed my remote garage door opener
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Rox B.
08/2014
5.0
garage doors
 + -1 more
I called others and they could not come out for 2 weeks. They were able to fit me in late that day due to the emergency situation. They were personable and fixed it. The charge was reasonable to me.
Description of Work: Our garage door rollers broke and it would not open or close.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Julie S.
06/2014
5.0
garage doors
 + -1 more
Mr. Flores is very good and quick. Thanks for the good work!
Description of Work: We had springs come loose on our door. It was fixed quickly. This is the second property we have used his services on.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Jack C.
06/2014
5.0
garage doors
 + -1 more
I used Flores and Son many times at my previous residence, so I called them when I needed a new door opener at my new residence. They made and appointment, were here on time, got the job done quickly and expertly, and were on to their next job. They quoted a price and stuck to it. I couldn't ask for more or better service.
Description of Work: Installed new garage door opener and lubricated door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Judy S.
06/2014
2.0
garage doors
 + -1 more
We contacted Mr. Flores to repair my garage door - just a spring replacement. He gave us a fair quote, was friendly on the phone, and came by my home to see what parts he would need to do the work. He said he would return a day or two later to do the job and would call us the day ahead to let us know. We have neither heard from him again nor has he returned any of our calls. I read other comments about this contractor not returning calls, so I am adding my experience to theirs - this guy seems to be hit or miss.
Description of Work: We contacted Mr. Flores for spring repair on my garage door.
Rating Category
Rating out of 5
value
3.0
professionalism
3.0
responsiveness
1.0
punctuality
2.0
$140
Carrie W.
05/2014
1.0
garage doors
 + -1 more
The man that came out told me the replacement part would be $3000. I told him that was crazy at which time he said, "What do you care? You are going to make a bunch of money off selling this house." I sure he was trying to be funny. I would have rather had professional. No calls back. I won't ever call them again or recommend that anyone else does either.
Description of Work: Called and requested a technician come out and repair or if needed replace the garage door opener. The technician informed me the circuit board was bad. He said he would contact a supplier in San Antonio and let me know how much it would be. He never called me back. I called the company twice but still no call back.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Ernie C.
04/2014
5.0
garage doors
 + -1 more
It went very well, best service call in a very long time. These guys are very good.
Description of Work: Reset the door got it back on track, added new cables and set the tension springs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Walter S.
02/2014
5.0
garage doors
 + -1 more
On time and great work. Very nice to work with.
Description of Work: Identified problem and even put in extra bracing to ensure problem with garage door did not happen again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Buck S.
01/2014
5.0
garage doors
 + -1 more
They showed up on time, replaced the cable in a timely manner and charged what they quoted.
Description of Work: Replaced a broken cable on our electric garage door opener.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Susan B.
09/2013
5.0
garage doors
 + -1 more
Great service! Came after hours and didn't charge extra. Repaired garage door opener and replaed motor with an upgrade! Quick, efficient and great work!
Description of Work: Repaired garage door opener.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Geles L.
08/2013
5.0
garage doors
 + -1 more
The Flores Brothers are awesome folks.....they arrived on time, price was great. Come to find out they actually installed our garage door in 1995! So honest, we paid them cash and didn't ask for receipt. They put a sticker on the wall with their name, ph # etc... Hand shake and 40 minutes later, they were done!!! Highly recommend Flores and Sons!!! Also, they came at a very convenient time of day!!! (5:15pm).
Description of Work: Changed out the springs on the garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$145
Diana G.
08/2013
5.0
garage doors
 + -1 more
Mr. Flores called and gave me over the phone the assessment of the problem with the garage door opener. He was prepared to complete the repairs at that time. He left me a bill and all was taken care of that afternoon. Thank you very much.
Description of Work: Came to my house the day after I called and assesed the problem with the garage door opener and repaired it.
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Service Categories
Garage Doors,
Doors
FAQ
Flores And Sons Overhead Door Service is currently rated 4.9 overall out of 5.
No, Flores And Sons Overhead Door Service does not offer free project estimates.
No, Flores And Sons Overhead Door Service does not offer eco-friendly accreditations.
No, Flores And Sons Overhead Door Service does not offer a senior discount.
No, Flores And Sons Overhead Door Service does not offer emergency services.
No, Flores And Sons Overhead Door Service does not offer warranties.