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Bodine Scott Air Conditioning Co

2.7(
3
)
Electric Boiler or Radiator Heating System - Install - For Business, Electric Boiler or Radiator Heating System - Repair, Electric Boiler or Radiator Heating System - Repair - For Business,

About us

The outstanding reputation we have at Bodine-Scott is built on more than 50 years of experience in the heating and cooling industry. That experience means homeowners and business owners in Corpus Christi, TX and the surrounding communities can trust us to deliver superior air conditioning services at an affordable price. Additional phone number - (361) 883-1900. Additional DBAs - Bodine Scott Air Conditioning, Bodine-Scott Air Conditioning & Heating. Cost is determined by the job.

Business highlights

Emergency services offered
64 years of experience

Services we offer

Residential & commercial heating & air conditioning.

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
2.73 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
33%
4
0%
3
0%
2
33%
1
33%
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Showing 1-3 of 3 reviews
Sandra D.
Mar 2017
5.0
Yes, I recommend this pro
I give them A for everything. I have never had a problem.
John P.
Jan 2017
1.0
$1,080
I've just had the unfortunately experience in learning a very expensive lesson. Back in 2011, we had to have a new air handling and AC system installed. I decided to go with Bodine-Scott. The proposal was done11/25/11 on 2-part paper. My copy was the BOTTOM copy. On this proposal, the warranty on parts is 10 years. This process was done with a salesman. The installation was completed a week or so later and I was given the installation manual with the Model and Serial numbers already written out. Apparently, I was expected to read this installation manual, although I have now browsed it and still don't see any warranty information. Fast forward JUST OVER 5 years. The motor goes out the day before the coldest weekend of the year. I called Bodine-Scott Friday morning around 10a. I got voicemail so I left a message with my name and number. I waited a couple hours and got no callback. Around noon I call again. Voicemail again. I got frustrated and called another company to come fix it. AAA Air Condition and Heating (remember this name - they are fantastic!), came out pretty quickly. Unfortunately, a part needed to be ordered, but hey - that happens. They got it ordered ASAP so it would arrive Monday morning. However, when they checked with the manufacturer, it was discovered that my unit was not registered after installation so the warranty was therefore only 5 years (remember when I said "just over" 5 years?). Great, no warranty. Part and Labor now $1080. OUCH! I won't say I remember the exact conversations from the sale and the installation on the unit 5 years ago. I CAN assure you that had I known I was supposed to register the unit to validate the warranty, I would've done so before I even filed the paperwork. Yes, I have all product manuals and service invoices filed - I keep it all. When I called Bodine-Scott, they said Yep - customer is supposed to register the equipment or 10 year warranty is NOT valid. My reply, naturally, was nobody told me that little nugget of information. They then said, well it's on the proposal (remember, I have the bottom copy and this was over a week before the installation). I looked at my copy to exactly where they said to look. They seem to be convinced it is there. However, my copy has a bunch of random letters and numbers that appear to be serial and/or model numbers. There is something written underneath that - and I have a picture that I uploaded - but it is handwritten and indecipherable. To make a long story even longer... I asked AAA and also called 3 other random HVAC companies. All 4 said THEY register the unit NOT the customer...4 for 4. I had the bad luck of hiring the one that doesn't. To be a fair review, I will tell you, Bodine-Scott made an "offer" to try and make it right...They offered to fix it for $1,049. A whopping savings of $31. I saved $79 when AAA waived the service call fee and their repairmen were wonderfully polite, professional, and fast. Dear Bodine-Scott, no thanks, never again! NOTE: On the photo of the proposal: Now that they told me it says "register online" and I was able to enlarge it via the photo (and flash) - I can sort of see it. However, 5 years ago, it looked like more of the model/serial number stuff. That line is in the equipment section. The actual Warranty section in under that - with the Header "Warranty System #1". It looks the same for "Warranty System #2".
Francisco F.
Aug 2016
2.0
$5,000
The sizing was not done properly. The actual installers did good work but the system was not properly sized so I ended up with an AC that blows very strong and sounds loud. They said it was done right and I disagree.
Cheryl H.
Jun 2015
5.0
Yes, I recommend this pro
$7,500
unknown
Kevin L.
Mar 2015
4.0
Yes, I recommend this pro
$300
They were very good. There was an issue after the first visit but they made to us. Once the issue was found, they were back with us immediately and we got a discount because they didn't catch it the first time. They have excellent response time. It was good service.
Amy C.
Oct 2014
5.0
Yes, I recommend this pro
$220
The dispatcher, Melissa, was kind and listened to my concerns.
The tech, Israel, came in a very reasonable time frame and worked hard in our hot house/attic to fix the broken system. He identified and repaired the urgent A/C problem, plus an very serious safety concern regarding the wiring. He immediately solved the safety concern. He gave us options for solving the problem on a long term, because the previous owner of this house took shortcuts.
Pricing was very reasonable, and I felt that the tech was professional, honest, and thorough. We will certainly hire them to come back and do the future repairs needed for the heat system, and I'm very very very happy that I will have A/C tonight when I sleep.
What I really appreciated here was that the tech told us what was urgent, what can wait, and what our choices are. The cost for the urgent work was extremely fair. We are on a tight budget because we just bought the house, and this really helps us plan for the expenses that we know we will face.
DANIEL S.
May 2014
1.0
$605
I WON'T BE DEALING WITH THEM ANY MORE!!!!!!!!!!!!!!!!!!!!!!!!!!!

Response from Bodine Scott Air Conditioning Co

"Mr. [Removed Member Name], We are currently researching your issues. Please be assured that we care about all of our customers. I will contact you as soon as I have completed the process. In the meantime, you may contact me at (361) 653-2409 if you have any questions. Sincerely, Priscilla"

Richard F.
Jan 2014
1.0
Bodine-Scott must hire poor technicians. They have visited my CRP home on more than a few occasions for the same recurring problem. On the final service call their tech suggested replacing the 20 amp breaker with a 40 amp. This slick move almost burned down the house. I finally called another company and the issue was repaired with no further problems. I will not have Bodine-Scott in my home and I will discourage others from hiring them.
Response from Bodine Scott Air Conditioning Co

"[removed member name], I have looked through my records and the only [removed member name] that I have records for, indicates that we have been servicing the air conditioning equipment at the address since 2005 for the previous owner and since 2008 for [removed member name]. Our records show that the last service call we made to that address was on May 9, 2012. Since you did not provide a local address I am only looking at the last name. If you would please give me a call at (361) 653-2409, I would be happy to discuss this with you. We at Bodine-Scott Air Conditioning take great care to provide our customers with the utmost in quality service. Sincerely, Priscilla"

Nancy G.
Aug 2013
2.0
$118
It didn't solve the problem. Called them 3 weeks later to tell them it was still on going, and they said they would not adjust the fee for coming again. It NEVER was fixed. I don't expect anyone to work for free but I've been a customer for 10 years and when you pay for a housecall and they totally miss I think they should come and make it right.. I also paid for their maintenance program and they only bothered to come out one time. Had someone else come out today, Annaville AC. They found the real source of the problem and now it is fixed. Bodine Scott put this AC in about 10 years ago. I'll be due for a new one shortly and I won't be calling Bodine Scott...
Response from Bodine Scott Air Conditioning Co

"(removed member name), Bodine-Scott has been committed to providing our customers with excellent customer service for more than 50 years! We pride ourselves in taking care of our customers and believe that we have provided you with outstanding service for 10 years. Unfortunately, at the time you called in to our office, we were training a new dispatcher and she did not know that she had some flexibility when dealing with customers. Our company policy is that if we need to come back to your house within 30 days, and the issue is the same as before, we will waive the service charge, as we have done with you in the past. On May 7, 2012, we ran a service call to your address. At that time, we recommended you replace the liquid line drier and asked you to call us if you had any more problems. On May 21, 2012, you called back and stated you were having problems again. Again we advised replacing the liquid line drier. We did waive the service charge at that time. If, within the 30 days, the issue is a different one, the customer will be charged the service fee. We do apologize if there was any miscommunication. We have trained the new dispatcher on this procedure and will diligently work to assure that this communicated to all future trainees. I have researched your concerns regarding the maintenance contract issues and you are correct in that we have only been out to your home once. We would be more than happy to schedule the second inspection at your convenience. Please let us know when you would like that to be done. You may contact me directly at my extension 883-9900 ext 2409 or at my email address [email protected]. I look forward to speaking to you soon."

Chad M.
Aug 2013
5.0
Yes, I recommend this pro
$121
Prompt and courteous answer when I called. Scheduled a same day response window of this afternoon between 1:30pm-5pm. Technician called my cell phone with 45 minutes of notice and showed up at 2:15, on time. Technician diagnosed my A/C for $85 service call fee. Found two fuses in the outside condenser blown and replaced them both at $18 each.
Response from Bodine Scott Air Conditioning Co

"Thank you for allowing Bodine-Scott Air Conditioning the opportunity to service your air conditioning needs!"

Aaron S.
Aug 2013
5.0
Yes, I recommend this pro
$5,800
I highly recommend this company. Richie, forgot other guys name, Juan, and Jesse were professional, polite, on time and did an awesome job installing our system.
Response from Bodine Scott Air Conditioning Co

"Thank you for allowing Bodine-Scott to assist you with your air conditioning needs! We appreciate you taking the time to write the review. We also appreciate the feedback on our employees! I will be sure to pass along the compliments to them!"

Jessica P.
Jul 2013
5.0
Yes, I recommend this pro
$200
They gave us the best deal and we got a warranty. It wasn't done right. They came out and didn't charge us anything. They were great. They were out here within an hour.
Response from Bodine Scott Air Conditioning Co

"Thank you for your review! We really appreciate the opportunity to serve your air conditioning and heating needs!"

Cheryl O.
May 2013
5.0
Yes, I recommend this pro
$150
Bodine-Scott Air Conditioning Co. did an awesome job. They came out exactly when they said they were going to and they were punctual. I really like them.
Response from Bodine Scott Air Conditioning Co

"Thank you so much for allowing Bodine-Scott Air Conditioning to service your air conditioning equipment and for taking the time to comment on our services. We truly appreciate it!"

Ronnie L.
Feb 2013
4.0
Yes, I recommend this pro
$150
They did what was expected.
Response from Bodine Scott Air Conditioning Co

"Thank you for allowing Bodine-Scott Air Conditioning to service your equipment. We appreciate you taking the time to comment on our service."

Richard A.
Jan 2013
3.0
$92
Came, said had no parts, would be between $3000-$7000 after a consultant came out to
replace entire system. Lied about availablity of existing freon. Changed flat service call and left.
Had it repaired professionally two days latter by an A class Aggie list service. Just the compressor
was needed with all new outside parts and warranty for a fraction of the cost.

Response from Bodine Scott Air Conditioning Co

"Bodine-Scott Air Conditioning strives diligently to provide our customers with outstanding customer service and quality products. I have researched your concerns and have made the following discoveries. When our technician, who is a NATE certified technician with 9 years experience, arrived, you told him that your system was not cooling. At that time, he inspected the indoor unit and found that the issue was not with the indoor unit. He then proceeded to inspect the condensing unit outside. As soon as he looked at it, he noted that the fan blade had broken off of the unit and had lacerated the U bends and had punctured the coil. You then asked the technician to put Freon into the unit. The technician notified you that EPA regulations do not allow charging a unit with Freon when there is a leak because the Freon would leak out into the environment. He also noted that your current system is 16 years old. At that time, the technician advised you that because of the age and condition of the equipment, and the need for major repairs, it might be best to replace the system."

James O.
Aug 2012
5.0
Yes, I recommend this pro
$150
I am happy to share a POSITIVE experience with my fellow Corpus Christians. I live in Lamar Park and our house was built in about 1952. Our central A/C unit is five years old. It was NOT purchased from Bodine-Scott. Last night I noticed water in the hall closet where it is installed. Of course, I went to Angie's List to find a reputable repair person and the following morning, Saturday, I called several but was unable to connect with an available repair person except for one that charges double the $69 hourly rate for weekend work so I passed. I went to the yellow pages next and ran across Bodine-Scott and recalled the company who I have had a positive opinion of in the distant past. A tech named Tristan called back immediately and arranged an appointment in an hour. He arrived on time. I could not be more pleased with the service that Tristan provided to us. This A/C unit is installed in a tight space and getting underneath to examine it isn't easy. Water was dripping from above so the obvious suspect was a plastic pan that is installed underneath the coil. A leak in that pan is a labor intensive fix and expensive. But Tristan didn't try to sell us that job. Instead, he continued to evaluate the unit hoping it might be something simpler and quickly discovered the pump wasn't working. Rather than simply replace it he worked awhile to see if it could be cleaned and restored to good use. Taking it apart he discovered it was full of a slimy bacteria and Tristan took it outside and cleaned it thoroughly. Then it was tested and found to be working fine. That saved us $300. He also used a high pressure air hose to blow out the scum that had accumulated in the exit line, as well. The unit seemed to be okay at this point and Tristan noted that the insulation was so wet that it might drip for awhile but rather than close up and go Tristan continued to watch the unit operating for several minutes and said he something's still not right with the pan drainage. So he began working on the side of the unit, removing several pieces of the cabinet to get a better look. He discovered what he called a and ldquo;weep holeand rdquo; in the side of the coil pan and he suspected the water leaking from above had come from there. He then discovered an extra exit drain that had not been capped off as it should have been and capping it together with the restoration of the pump solved the problem of the pan overflow. I am writing this some twelve hours later and the unit is performing beautifully! As soon as he left I called the company and expressed my appreciation and I feel this brief report is the very least I can do for the quality of work that was done for us by Bodine-Scott and the price that was actually LESS than what I expected to pay. I give Tristan and Bodine-Scott Air Conditioning Co. my highest recommendation. WELL DONE! James O - - - - -, Peerman Place, Corpus Christi, TX,
Response from Bodine Scott Air Conditioning Co

"Thank you for allowing Bodine-Scott Air Conditioning to service your air conditioning equipment. We appreciate you taking the time to comment on our employees and our services!"

Patricia K.
Jun 2011
5.0
Yes, I recommend this pro
It was very good, I need to call him again. I've used them for 10 years.
Response from Bodine Scott Air Conditioning Co

"Thank you so much for your continued loyalty over the past 10 years!"

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Bodine Scott Air Conditioning Co is currently rated 2.7 overall out of 5.
Bodine Scott Air Conditioning Co accepts the following forms of payment: CreditCard
Yes, Bodine Scott Air Conditioning Co offers free project estimates.
No, Bodine Scott Air Conditioning Co does not offer eco-friendly accreditations.
No, Bodine Scott Air Conditioning Co does not offer a senior discount.
Yes, Bodine Scott Air Conditioning Co offers emergency services.
No, Bodine Scott Air Conditioning Co does not offer warranties.

Contact Information

5638 Bear Ln, Corpus Christi, TX 78405

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