Woodlands Moving & Storage

Everything went extremely well. Hard-working crew. Disassembled and reassembled furniture as well. Would definitely recommend and hire again.

Scheduled with Chris when our original mover was unable to come through. He got us on the schedule 2 days later! Matt, Mike and Kendall were our movers; they moved my daughter’s furniture, etc. from storage (prior home sold in one day) to her newly-constructed home. She is an RN, so working; retired parents supervised the move. Wow! These guys were awesome! They worked so quickly and efficiently. However, when we got to that brand new house, they were so respectful and careful not to ding a wall, floor, etc. All furniture was assembled, washer/dryer installed and all set/up. If in the north Houston area, making a local move, call this company and ask for these guys!

The movers arrived early and completed the job quickly and efficiently.

Everything went great.

Damaged our furniture and belongings, including heirlooms. Unprofessional, unorganized. They were unwilling to make accommodations and changes, disrespectful, didn't really want to do the job, rude and discourteous...complained about their manager.

The two guys arrived on time, were professional, and overall did a good job.

Awesome. Mike and Junior (Roger) handled the bed set like it was their own. They even admired the workmanship. Woodlands Moving and Storage accommodated my tight schedule and had the crew to my grandparents house at 8am sharp. They wrapped every piece and took care on the steps. They had to move this heavy wood item up my steep 1970s stairs and did so without a knick or scratch to the pieces or walls. I was thoroughly impressed with the service and will use them again in the future

This is the 3rd time we have used your company and the same crew of Matt, Kendall and Johnny. We will request them every time. Not a thing broken and no scratches on floors or walls. A+ in our book!

Very well, efficient and careful

Excellent - the two man crew pack all the kitchen and numerous other items and did an excellent job. Showed up on time, packed, moved to new location and made sure they had done all I needed prior to leaving. I was pleasantly surprises at the overall experience.

Very well, considering I didn't live on the first floor I was a little worried about my items being carried down some stairs. The overall quality of service I received was phenomenal. I will definitely be using this company again as well as recommending them to anyone Iknow that is thinking about moving.

The move was very emotional for me and both men were very helpful and respectful. They were careful with my items and they were very kind helping me put things in the apartment where I would like them. I've used this moving company before but the crew that they sent out this time we're professional, fast which I appreciated since it's an hourly rate, and very thoughtful.

The service was great. They were on time and finished in a timely manner. All of my items were handled gently and transported with care. I will be using them for my next moving experience and telling my friends about them.

The guys always do a wonderful job, they are very polite and will go the extra mile to help/

Very well. I use them regularly to receive, inspect, and deliver my customer's furniture as a designer in the area. Their prices are fair, and we have never had any damage issues with their handling.

The move went great They showed up on time and were very professional. The movers were hard working and got the job done pretty quickly, and of my things arrived to Round Rock safely.

This company is top notch with top notch movers! Very professional, respectful, careful and cautious with every single piece of our furniture they moved. Very pleasant to work with and great customer service. Reasonable priced! Would recommend to all family and friends!! Thanks for a great moving experience!!

Move went well, the men worked hard and got it done quickly. Movers showed up ~ 15-20 mins late, no big deal. They were able to muscle large items by themselves, didn't take breaks. I couldn't ask for more from the men moving (Matt, Jonny, Kendall, Andre). However, when moving the fridge across the livingroom there happen to be a rock or something under the blanket and it scratched the brand new hardwood wall-to-wall. It was an accident, and they were moving everything by the book... however; the damage claims process that followed was horrible.
We noted the work order that damage was done to the floor, as well as superficial damages to the walls/ceiling which I expected to have to touch up (as with any move... not hitting any walls would be a miracle). The men left and we called Monday to find out how to get the floor fixed. We filled out paperwork for their insurance, and even agreed to let them use their floor guy as I figured it'd be an easy repair. Their floor guy, Steve from profloors, took several weeks of not calling me back and missing appointments before quoting the job at over $1400 (redo the entire 2nd story's floor). I let the moving company know they could send more people to quote, as I thought that was crazy. They never got back to me... several days and unanswered calls later I just quoted the job out myself with a local guy only to find out that the repair would involve resurfacing the entire 2nd story because it was a cross-grain scratch and repairing just the individual boards across the entire room would be noticeable. I got a quote from someone for $1k to repair the damage. After having my wife call repeatedly to the Woodlands moving and storage they agree'd to send a check for 1k in 2 weeks. 2 weeks later with no check, we decided to just repair it ourselves and try and get reimbursed later. The company that quoted 1k never showed up, so I had to start all over. I got 3 more quotes and went with the cheapest at $1350. I had to vacate my house for a weekend, and also HAD TO HIRE OTHER MOVERS to move my furniture into the garage from the 2nd floor since The Woodlands Storage company was a no show at this point. This cost another $350 that they could of helped mitigate. It took Flores moving only 30 mins to get all the items into the garage ( couldn't recommend Flores moving more, 5 stars).
I filed a BBB claim, citing all the dates and exchanges we had. The claim ended up being closed without a response. After $1703 out of pocket expenses a $1k check showed up (post marked 12th, the check back dated to the 9th...). I sent a registered letter that back explaining our actual losses now that they've waited so long to send a check. The letter was received, however no response from the company. I've cashed the 1k check and will have to seek other $700 in small claims court.
Total moving cost $681, total home repair cost $1703 (repaired sheetrock myself), total reimbursement $1000, out of pocket to repair the house of $703. Even after their claims process it cost me more to repair my brand new house than the entire move.
You can get quality moving men at almost any moving company, it's the management you're paying for when you select a moving company. This company has poor management, their movers will eventually end up at other companies when this one goes out of business. Steer clear, you don't want to be left holding the bag.

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I liked everything about what they did. They showed up on time. They worked very quickly and efficiently. They were very careful with our furniture.

The broke my antique armoire and didn't want to take responsibility for it. I told them they needed to have their insurance that they supposedly provided, to pay for the repair. They said the armoire was going to break anyway so he wasn't going to pay for it. I thought the crew was unprofessional and careless.

Excellent moving services that met all of our expectations. Seven men loaded two trucks in less than 2 hours and then delivered it to our new home and placed each item exactly where we requested with no damages to anything. The cost was significantly less than we expected due to the diligent, careful and professional services of everyone involved. We could not have been more pleased with the excellent and courteous service which made our move both efficient and painless. We recommend this company to everyone.

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The crew showed up on time, and two of the three men began arguing almost as soon as they got to our house. The argument got so bad and so loud (and profane) at one point we threatened to call the police. Then they picked up pieces of our furniture and started swinging those around at each other, using them as weapons. Those were then thrown into the truck, breaking one table in half and damaging the other beyond repair, as well as scratching and damaging a couple other items. I called the company and the receptionist/office manager told me she knew exactly who was fighting. They KNEW this was a problem but sent the two men out together anyway. No discout was offered or received. No payment for damages, nothing. A very insincere apology was made before charging me full price. No one ever contacted me afterwards to find out how things went, either. Watch out for this company.

Doug and Barry arrived on time at the pick up location. They loaded the frig and were on their way in less than 10 minutes. When they arrived they moved out our old fridge to the garage and put in the new fridge. They had to remove our back door and the doors on the new fridge to get it inside. They were very careful with both and were extremely polite throughout the move.

THEIR PRICE WAS VERY REASONABLE. OVERALL, I AM VERY PLEASED WITH THEIR SERVICES.