Rikman Services, Inc.

This company sooooo disappointing during Texas storms. We've contacted Lowes which they were contracted with. They are bullies, threatening, disrespectful to customers and fraudulent. Overcharging on prices and manipulating customers for money. Installing old batteries on new units and charging almost $300 to replace. I think they get customers to give 5 star reviews, but I know at least 5 people that have found a new Generac Service Company to work with. They hung up on me - forced me to try to overpay on a battery and tried to get the cost of their service warranty for a generator that's never worked well since their installation. They tried to blame Generac - but it is their service that's so terrible!! The people they send to do the work are messy, disrespectful and strange... I would advise anyone purchasing a generator from Lowes, Home Depot or anywhere else to make sure your installer IS NOT RICKMAN Services - You will regret it in the long run, I promise!!! They are trying to take advantage of the recent storms customers have been experiencing and the demand for generators by price gouging and other fraudulent activities - it will be interesting to see where this company lands with their deceitful and tricky tactics. Stay Away From Them!!!

They will be on time and will do the Job to correctly and afterwards walk you through the whole Project to teach you how to operate all Equipment

The appointment was easy to schedule, the two techs who did the work were professional, knowledgeable, friendly, and patient in explaining what they were doing and why.

Two men did an annual service call on my home generator unit. Arrived on time and went right to work. Very good job, no mess left. Very Professional work. Also, took extra time to get me a replacement quote on water heater needing work. Will keep them first in mind if needed for repairs, etc. in future.

A great team came out and completed all the installations. The job looks great. Everything was demonstrated and tested prior to departure.

100% professional from start to finish. Would recommend

Friendly and Follows through with needed repair requests

Professional and informative

They exceeded my expectations. The workers were professional and informative. Am well pleased and highly recommend this company

good job

Good people

Great

This company is atrocious. If you want thousands in damage to your property, the job not installed as sold, and incompetent negligent employees that donâ t reply to you about concerns, then this is the place for you!! The owner hired his daughter as COO to protect him while she remains completely elusive and employees laugh in your face about how her and her daddy donâ t do anything at all or even bother coming in to work. The meth heads they send to your house damage things and lie. They refuse to reply to issues and then hound you for money like youâ re the asshole for not paying for terrible work. Hire someone else to save your sanity.

Nothing

Great work

It is a pleasure doing business with this company. Pricing is much cheaper than other quotes we received. The installation is very good and professional. The Company response is quick and very helpful . Highly recommended.

Overall, they provide good service, and I am happy with the job that they done

They were prompt and kept me informed throughout the process.

Could not be any happier. So far they have been absolutely amazing!

They were very knowledgeable and always willing to answer our questions. Gave us excellent customer service and did the work in a very professional manner.

They make you feel your job is high priority. Ted who estimates also was very thorough explaining the system and answering all our questions. Kathy and Karen from office both courteous and helpful. The install crew very professional

The project was performed professionally. The installation was timely just as they said it would be. They gave me an estimated time frame of 3 hours to complete the project and they finished a half an hour before the estimated time. The finished product was visually appealing and performed exactly as they said it would without incident.

I was pleasantly surprised at the; fast pace efficient work ethic the crew displayed and they cleaned up after the completion and gave me several helpful tips on maintenance and upkeep of the product. I am a thoroughly satisfied customer.

Efficient, punctual, professional excellent workmanship ethics during the install expeditious installation of a whole house generic generator. I was thoroughly pleased with the overall job performance. I would definitely recommend their services to anyone seeking to make additions or improvements to their property.

Technicians sent to do the work were very skilled. They did the work and they cleaned up the work area when they were finished