GREENSCAPE INNOVATIONS LLC

Rating would have been five stars had the owner provided the training for the controller as promised. Due to another contractor not providing agreed upon work, we needed a sprinkler system installed quickly. The owner showed up the day I called and provided a quote for a five zone system. The quote was about $1000 higher than another quote we received, but we went with Greenscape because we felt they could install the system in the required timeframe. They had a job cancelation two days after we accepted the quote and showed up at 9 AM and started the installation. The job was finished by noon the next day. The crew was hard working and knowledgeable and worked in hot weather to complete the project. The coverage of the system is good and our lawn is responding nicely. While they are expensive, you get what you pay for and will hire Greenscape Innovations in the future for our landscaping needs.

First of all, they do very good hardscaping and landscaping work - very talented. I am a returning customer who needed help with my sprinklers as they were not appropriate for my newly designed backyard. They were very responsive in the beginning, sent out one of their sprinkler guys who told me that we needed to add a zone and he was pretty confident he could do that with the old system (took off cover and showed me the slots.) I told him that there was only six zones on the system itself so just let me know if we needed to upgrade. The quote i received was to replace 10 heads - not add a zone. After asking for the bid for an upgrade - I then eventually received a quote for a new system (W-fi) that had 12 zones. I did research on the unit and it seems good but thought if i had 12 zones it would be nice to break up some of the zones so I could have more control over certain areas of the yard (roses, muddy areas etc.) This is where the issues started....i asked for a call to discuss directly and via email just to be redirected to the bids that were not addressing my concerns (more than once.) I was told by Sam that he would call me right back but never did. The last straw was when Brianna said Sam would be at my house between 9 and 11am on a Friday to discuss - no show. I emailed into the office and was told he would reach out when he was on the way (?) I then txtd Sam and let him know I had to leave just in case he was still planning to come by (by this time it was 3pm) and would be available after 5pm. He then said if not after 5 (no show) he would be by "tomorrow", Sat 9 to 11am - again a no show. Again i txted to let him know i had to leave at 1pm Saturday - nothing. I emailed them this morning to express my disappointment - nothing. Not an apology for wasting my time - nothing. To be clear, i spent close to if not an even $20k with them upgrading my hardscaping and plants. The lack of courtesy and blatant lack of appreciation for my past business is perplexing. To be fair - my hardscaping and plants look really good. The flagstone patio looks very good. Service on the "smaller" jobs to keep things beautiful is lacking.

It went well. The end result is beautiful They did an amazing job

GreenScape provided me with a fair quote. We obtained several quotes and noted GreenScape to be the most expensive, and as such, we decided to go with another company, Nonetheless, I have all confidence that they would have done a great job.

This was a $30,000 job. We were pleased with everything except the planting. We feel things that grow fast were planted too close to other plants. We lost some plants due to being covered completely by overgrowth, this happened in less than a year. Otherwise Sam and his crew did a nice job. If I were to use them again I would need to be more knowledgeable about the plants he intended to put in.

We've had Greenscape out several times - they installed a beautiful ranch style fence around our property with a vinyl coated welded wire insert (to keep the dogs in) and several gates. They also painted the whole project and made sprinkler repairs where necessary. They are great at communicating and do beautiful work. They're coming again next week to fix some irrigation issues. Highly recommend their services.

The representative arrived on time and understood the issue with zone 1 and also adding time to the flower bed zones. He immediately went to work and fixed the valve that was causing zone 1 to not work. He, also, checked all the heads and replaced one. He was very professional and knowledgeable on the system. We have used this company for landscaping, and they did a great job. We will continue to use them not only at this home, but at our next home.

Did a great job on a complex repair. Saved us money compared to the other companies.

Great service, on time and within the quoted price. This is our third time with them, and they are our preferred landscape maintenance company.

Nelson, the technician arrived within the time window, He was dressed in company logo clothing. He asked about three questions and determined the problem and after getting my approval, went to work right away. His diagnosis was correct and my system started working. He then checked all zones and found several sprinkler heads that were broken underground along my driveway due to someone driving over the head. I think the charge was a bargain and I recommend highly with A+.