Carl's Quality Cooling and Heating LLC

This was not an urgent issue, yet they responded quickly. All staff involved were courteous and helpful. Highly recommended.

Highly recommend. Efficient, knowledgeable, and good pricing. Highly recommend maintenance packages.

Service was great. Isaac was very curious, efficient and explained everything throughly .

Same day service was appreciated. All my questions were answered.

Carlâ s is simply the best! So informative, kept me in the loop more than any other company has before. Came on time, alerted me along the way. The entire install went so smoothly made me feel lazy watching them work even while I was working. Our ac has been out for a while and its so nice and quiet without all the extra fans going. The system is running nice and smooth. Cooled the house down very quickly. Could not have had a better install. Carls teams are just extremely sweet, kind and awesome. We are so blessed! Thank you so much to Joseph, Jesse, Carl and all of the install guys.

I moved into our house in July of 2020, knowing that all three of our air conditioning systems were shot. I called three different HVAC companies to get a quote on replacing my systems. Two of the vendors spent a short period of time and shot me quotes without really addressing my concerns. They just wanted to rip and replace my equipment and not look for the underlying issues causing such poor performance. Carlâ s Quality Cooling was a radically different experience than the other two. Their dedicated HVAC engineer, Justin, identified that the original systems were installed with large overlaps across the physical layout of the house, which made it impossible to efficiently heat or cool. They also found that my home has foam insulation and should have a sealed attic with 98% efficient furnaces instead of the 80% units that require a vented attic to provide sufficient outside air for safe operation. Justin redesigned the entire HVAC system, including ductwork and zoning, which made an enormous difference in comfort throughout the house, and my electric bill dropped dramatically. Best of all, we got a custom-engineered solution with a longer warranty period, and the price was lower than the other two bids. Thank you, Chris, with Mongomery County Pest Control, for referring me to Carlâ s! Thanks to Justin for being such a skilled HVAC system engineer, Isaac, the lead tech that can tweak and tune the systems and zoning to perfection, Jorden, and the others who perform my twice-a-year service and the customer service team! I donâ t usually write reviews, but after 3 years of service, this one is long overdue.

Everything about the install was easy for me. Carl and Tranisha were a joy! Absolutely no complaints with any part of the process. Every employee I interacted with was pleasant and courteous.

Great company. Very responsive. Will continue using them.

Service Technician Was Awesome!

Carlâ  s is a first class company that makes sure they provide honest service to us

Everyone that works for Carl Iâ ve found to be exceptional!

Wes was excellent to work with! Very thorough.

Great work! Very professional

I like the fact that they do not try and needlessly upsell you. I hired them to install a new Daikin variable speed 4 ton unit and they were able to mate it to my existing Trane variable speed furnace, using a module. The other company that I used to use would have told me the two systems were not compatible and sold me a new furnace. I have since switched from that company to Carl's cooling for checkups and maintenance.

Friendly, professional, thorough and they explain everything they are doing and beyond. It is my second service with this company, first the AC and now the furnace. I'll have them back next year.

Comes as scheduled

Technicians are very professional and well trained. I would highly recommend Carlâ s.

Professional and courteous. Worked quickly and came with the part and tools to replace and repair my AC in a timely manner and stayed a reasonable time to be sure all was working well.

When our air stopped working, they showed up fast and fixed our problem quickly.

Weâ ve used them before and theyâ re always reliable and do very high-quality work

Issac was great and knew exactly what to do. No playing games. He was upfront and honest and patient and answered every question. Issac is the kind of man every business needs. Great service, knowledgeable, and courteous.