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Aire Serv of Greater Conroe
Central A/C Installation, Central A/C Service or Repair, Air Ducts & Vents Cleaning Service,
About us
Aire Serv Heating & Air Conditioning provides many services to keep you and your family comfortable. A few of the products and services we provide for your heating, cooling and indoor air quality needs are: service and repair of your Comfort System, system maintenance, Advantage Plans which provided member discounts, duct work repair and replacement as well as Replacement of HVAC equipment. We also offer duct cleaning that begins with a video duct inspection which will lets our customers see the condition of the inside of your ducts. Aire Serv of The Woodlands is committed to providing quality heating and air conditioning service to The Woodlands, Spring, Oakridge, Magnolia, Montgomery, Conroe, Shenandoah, Tomball and surrounding areas. Our philosophy is delivering honest and respectful heating and AC service while exceeding the customer’s expectations. Our highly-skilled technicians are trained to service all brands of heating and air conditioning equipment while treating you and your home with courtesy and respect. You can count on us to take care of your heating and cooling system, day or night, without paying an overtime charge. We are the only HVAC company in south Texas that is certified in carbon monoxide and combustion testing by the National Comfort Institute.
Business highlights
Emergency services offered
34 years of experience
Services we offer
Air Duct Cleaning and Indoor Air Quality, HVAC repair and replacement Ductwork repair and replacement HVAC maintenance
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.853 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 91% | ||
| 2% | ||
| 4% | ||
| 0% | ||
| 4% |
Showing 1-25 of 53 reviews
Jill D.
Oct 2020
I cannot say enough good things about this company. We were without an air condition in July and it was a weekend. Most companies wouldn’t even answer the phone. They came out on Sunday morning and didn’t charge extra for the service call. The guy who serviced the a/c knew my history with them when he walked in the door, he was extremely nice and explained everything. Very honest people who charge reasonable prices. I highly recommend them.
Eric V.
Aug 2020
Mom and Pop shop. They truly cares about their customers. They does everything to meet their customers need.
Amba S.
Aug 2019
Aire Serv of The Woodlands and Conroe replaced my evaporator and Condensor with a new unit. New Compressor failed after just 1 season (14 months in service) and was deemed a manufacturer's fault. Aire Serv charge me $700 (as labor) to replace the out door unit UNDER WARRANTY. A year later, the capacitor gave out and I asked them for service and was told they will try to be there within a week. I got an appointment for 5 days later in the beginning of summer. I got another vendor and thought that they were just busy at that time. Now the second compressor or the freon lines that they brazed seem to have broken with oil around my compressor and I was told their emergency service is not available and fully booked. After 4-5 interactions, I strongly believe that Aire Serv is nothing about customer service or taking care of customers. The products they recommend are definitely not top quality and the work they do is does not come with high marks either. After I had the coil replaced, I had asked about high efficiency American Standard and was told that it would not be 16 seer as the coil was Amana. So, I went with the 16 SEER amana, which has 14 SEER label on the outside, but was promised it is 16 and that it was the manufacturer's fault and I can check online... In fact the first person that interacted during the initial sale was the only helpful person I found in the whole franchise. Beware and find yourself another AC company, if you really want any kind of after sales service on the junk that they sell you.
Stephen S.
May 2018
This is an excellent family run company! I’ve used them twice and both times I got excellent honest service and a quick response, which really matters when your AC fails in August and you have a newborn child and recovering wife at home. Austin was even patient enough to answer all my dumb questions. Do not hesitate to call Aireserv for all your HVAC needs.
Response from Aire Serv of Greater Conroe
"Thank you for taking the time to review us [Member Name Removed]! We appreciate the great feedback and there are no dumb questions! We are always happy to help! We are here when you need us!"
David P.
Aug 2017
Excellent service and communication. Was given advance notice of timing on installation day. Owner and two technicians arrived and were very professional. Reviewed details of job and prepared areas to protect doors, flooring and carpets. All three were pleasant to talk to and answered my questions while I watched the installation. When completed, clean up and verification of system was thorough. I felt very confident that they had done a complete quality job. New system has same tonnage as old, but is much quieter and we've noticed lower electric bills from last year. It has been three months since installation, and my wife still comments that she can feel a chill in the air that we never had before. Top rate service and product.
Response from Aire Serv of Greater Conroe
"We are very happy to hear how well your new A/C system is working for you! It will always be our goal to treat you as we would like to be treated and this all starts by responding in a timely fashion. Please do not hesitate to contact us if you, your friends or family need us in the future! We truly want to be "Your Comfort Company"!"
Mark D.
Aug 2017
They offer financing, so I think their price is fine.
Response from Aire Serv of Greater Conroe
"Thank you for choosing Aire Serv of The Woodlands to replace your equipment at your home. We look forward to serving you anytime the need arises in the future! We appreciate the opportunity!"
Linda F.
Jul 2017
The Aire Serv repairmen (2 came) told us the fan blade had broken into pieces and caused the motor to burn up. Another company who came to give us a 2nd opinion showed us that was a complete lie. Nothing was wrong with our fan blade. Aire Serve quote for the repair was $1,600, saying we needed new motor and fan blade. Other company who repaired our AC only charged $722 for a new/original motor. Aire Serve said they ordered part and it would be in Wed. 7/5 and they would call that day to schedule repair. No one called until Thursday 7/6 by then other company had already completed all repairs. When owner called on 7/6 to schedule repair and I complained, she acted so distraught. She said she called me on 7/6 but my phone has no record of her call, so she didn't call me. She said she would talk with the repairman and her husband about what took place with the wrong diagnosis. We never heard back from anyone. Do not trust this company, highly advise you get a 2nd opinion.
Response from Aire Serv of Greater Conroe
"We did not report to you that your fan blade needed replacing but rather the blower wheel and fan motor. The blower wheel is separating from the center hub and it WILL be your next failure. Our company is not a bandaid type company so when we examine a system we look for all worn, burnt and pitted parts so that we can let the homeowner know. It is their choice if they would like to fix on fail or have us replace them prior to them breaking to keep from having to be uncomfortable. Our technician showed us the picture he took of your blower wheel and my husband (who has over 35 years in this industry) agrees and stands by our technician's diagnosis of your unit. Our price to repair your unit was not the $1600 as you stated, but rather $998.73. I did personally contact you twice during the day on the 5th and my call log shows this. If I seemed upset when we spoke on the 6th, it was because I am not accustomed to being attacked and called a liar. Our company lives and works by a code of values and a code of ethics and we address our customers with honesty and with purpose, We treat others as they would want to be treated. You did not request me to contact you back and it seemed as though you had already made your mind up how you felt about us. We will continue to hold our heads high and serve our customers with honesty and integrity never forgetting that our whole goal is to operate in a responsible manner above the line."
Robert S.
Jun 2017
Great! Timely and professional
Response from Aire Serv of Greater Conroe
"Thank you for taking the time to let us know how we are doing! We appreciate your trust in us for the past several years we have serviced your home! We will see you for your maintenance in the fall!"
Mark D.
May 2017
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Response from Aire Serv of Greater Conroe
"Thank you so much for taking the time to share your experience with us! We appreciate your feedback and we will always strive to exceed your expectations with every service we perform for you. We will be here when you need us again! Thank you for the opportunity to serve you!"
Gary S.
May 2017
Fine.....................................................
Response from Aire Serv of Greater Conroe
"Thank you to taking the time to let us know how we are doing! I know when you change companies it may take a little time to get to know the new company and we are happy to see you would call us again. We are family owned and operated and have been proudly serving customers in this area for over 26 years. We look forward to serving you again and we hope to exceed your expectations with our next visit."
Lynell A.
Apr 2017
Arrived on time. Job completed to our satisfaction.
Response from Aire Serv of Greater Conroe
"I am happy we were able to meet your expectations! We look forward to serving you the next time you need us! We thank you for your business!!"
Susan B.
Feb 2017
They're always professional and honest.
Response from Aire Serv of Greater Conroe
"Thank you for the continued trust you have shown to Aire Serv in maintaining and servicing your HVAC equipment at your home. We take pride in every call we make and we look forward to helping you keep your system running at it's optimum performance for a long time to come! Thank you again for choosing Aire Serv!"
Amba S.
Dec 2016
Clayton was the assigned for this job and he was very responsive. Showed up on the scheduled time and gave a written estimate before leaving. Our evaporator coil had been leaking and he recommended that we replace both the condenser and the evaporator as the system was old. The quote was a little more than we expected, but considering the change in scope of work, we told him that we will get back to him, although it might be a while. He was very understanding and mentioned that prices change slightly every few months. When it was time to get the work done, we called him back and the change in price was minimal (about $150) and he was able to get us scheduled quickly. There were some issues with the sealing of the evaporator after it was installed and he got someone to look at it fairly quickly. Highly recommend the company. They were responsive and did good quality work. Thank you!
Response from Aire Serv of Greater Conroe
"Thank you for your kind words regarding your equipment change out! It is our pleasure to offer you quality work at fair and competitive prices. We will work hard to always treat you and your family as we would want to be treated and respond to your needs in a timely fashion. Our goal is to earn your business every time we are called to service your equipment! Thank you again for choosing Aire Serv!"
David M.
Nov 2016
This is a first class company that really understands customer service, treated me with the utmost respect. Austin is the best A/C guy I have ever dealt with, he is honest and trustworthy. His technical knowledge is second to none, in addition he is very friendly. I purchased 2 replacement units for my home, the crew was professional, showed up on time and installed the units without any issues, even covered the hallway and tile, then cleaned up when finished. Highly, Highly recommend this company. Even received a hand written thank you card in the mail.
Response from Aire Serv of Greater Conroe
"Thank you very much for choosing Aire Serv of The Woodlands to change out both of your A/C's and Coils! We appreciate the trust you have in us and we will always strive to respond quickly when you need us in the future. Austin is truly an asset to our family owned business and he will carry on the quality of service and attention to detail long after we retire. Thank you again for allowing Aire Serv to be "Your Comfort Company"!"
Lynell A.
Jul 2016
unknown
Response from Aire Serv of Greater Conroe
"Thank you very much for taking the time to let us know your were pleased with our service! Thank you for continuing to put your trust in Aire Serv to take care of your repairs and mantenance of your HVAC system!"
Robert S.
Jun 2016
unknown
Response from Aire Serv of Greater Conroe
"Thank you for your continued trust in Aire Serv to provide service and maintenance on your AC and Heating system. We strive to earn your business with each visit to your home!"
Traci E.
May 2016
unknown
Response from Aire Serv of Greater Conroe
"Thank you for the opportunity to service your AC needs! We look forward to helping you whenever the need arises! Aire Serv truly wants to be your Comfort Company!"
Lynn S.
Jan 2016
unknown
Response from Aire Serv of Greater Conroe
"Thank you so much for being a long time, loyal customer of Aire Serv! We truly appreciate your business and we want you to know that we do not take for granted that loyalty. As such, it is our commitment to provide you with excellent service each and every time we serve you. Thank you again!"
Todd H.
Jan 2016
unknown
Response from Aire Serv of Greater Conroe
"Thank you for taking the time to let us know what you think about our service. We are sorry if you feel that Aire Serv misguided you in any way. Our company has serviced you for over 10 years and has always treated you promply and fairly, and in most cases, serviced you on the same day. We never charged you for anything that was not broken and there were visits we did not charge you at all because we recommended replacement due to the condition and age of the equipment. All of your locations have 18+ year old equipment except for the 3 pieces we replaced in the years we serviced you. We have not made multiple visits to any one location that total the amount you stated on this review and are uncertain as to what you are speaking of. We have been asked by you to take parts from other non working equipement at the same location to repair a unit to enable you to at least have some cool air when you chose not to replace. We did that for you, but did not think it was in your best interest because it was old equipment and would continue to cause problems due to condition and age. I am not sure what else we could have done to please you but we wish you well in the future."
Leslie R.
Dec 2015
unknown
Response from Aire Serv of Greater Conroe
"Thank you to taking the time to give a testimonital about your experience with Aire Serv. We strive hard to please our customers and are we are happy that even though we had to order a specialty part for your system, our technicians were able to provide you with heat until we were able to return the next morning. We look forward to serving you in the future if the need arises. Thank you again for choosing Aire Serv to be "Your Comfort Company"!"
Erica A.
Oct 2015
unknown
Response from Aire Serv of Greater Conroe
"Thank you very much for taking the time to let us know how weare doing. It is our goal to always provide you with excellant service! We look forward to hearing back from you anytime the need arises! Reember, we offer our Advantage Plan toaid in keeping your system running smoothly all year long. Give us a call and let us know if you are interested in more information about this service."
James P.
Aug 2015
I called Aire Serv around 7:00 p.m. for a 4-year old HVAC unit that was running, but only blowing room temperature air. They called back within the hour and scheduled for a technician to come out the next day between 10:00 and noon, but pointed out that the technician may be ahead or behind schedule depending on jobs earlier in the day. It turned out the technician was running two hours behind the scheduled time, but the company had called beforehand to ensure that was ok, which it was.
The technician was pleasant to deal with, and quickly diagnosed the problem as a bad run capacitor on the outdoor unit. He explained that was a common problem, quoted a fixed price, then proceeded to replace the capacitor and check the freon levels. He spoke highly of the company, and came across as straightforward and honest. From doing a quick Google check on the price paid, it was reasonable.
The technician was pleasant to deal with, and quickly diagnosed the problem as a bad run capacitor on the outdoor unit. He explained that was a common problem, quoted a fixed price, then proceeded to replace the capacitor and check the freon levels. He spoke highly of the company, and came across as straightforward and honest. From doing a quick Google check on the price paid, it was reasonable.
Response from Aire Serv of Greater Conroe
"We appreciate you for having taken the time to let us know how we are doing! Our company works hard to live by a Code of Values and our Technicians strive to meet your expectations at every service we perform for you. We know there are many companies to choose from and we thank you for choosing Aire Serv! We look forward to serving you when you need us in the future! Thank you Again for making Aire Serv "Your Comfort Company"!!!"
Beth W.
Aug 2015
Aire Serv nailed customer service again!! Tech was friendly quick and competent. My emergency float shut-off switch, which automatically shuts off the A/C unit in case the drip pan fills up and is about to overflow is working! It did its job and shut down the AC. He cleaned out the P-trap at the hub and on both drains and instructed me on how to prevent it from clogging again.
Thanks guys! We all so appreciate the prompt service! As stated in a previous review: you are my go to AC people!
Response from Aire Serv of Greater Conroe
"Thank you for taking the time to let us know how we are doing! It is always our goal to respond quickly and make the necessary repairs while there. We look forward to serving you whenever the need arises in the future! Thank you again for choosing Aire Serv of The Woodlands to be "Your Comfort Company"!"
William R.
Jul 2015
Technician was polite and appeared very competent. He added coolant to the system, changed the filter, and performed preventive maintenance checks to the system. He also installed an emergency float shut-off switch, which will automatically shut off the A/C unit in the event the drip pan clogs up and is about to overflow. This will prevent flooding of my house should the drain pipe clog up.
Response from Aire Serv of Greater Conroe
"We thank you for taking the time out of your schedule to let us know how we are doing! We appreciate your feedback and want you to know It was a pleasure to serve you. Please let us know if there is anything we can do for you between now and when we will see you again this fall. Thank you for choosing Aire Serv of The Woodlands and Greater Conroe to service and maintain your Heating and Air Conditioning system in your home."
Robert T.
Jul 2015
We have had trouble with our bedroom being warmer than the rest of the house due to an improperly placed wall thermostat when the house was built. I thought the thermostat needed to be moved closer to the bedroom, but the technician pointed out that this might make other areas warmer as a result. He suggested a mobile wireless thermostat that could be used in the bedroom in the evening and then moved to another part of the house during the day. It worked! We are much more comfortable in the evening in the bedroom.
They were very prompt; came the next day after I called to make the initial service call, and scheduled the installation the following week. Very courteous as well. We will use them again.
Response from Aire Serv of Greater Conroe
"Thank you very much for giving Aire Serv the opportunity to help you with your thermostat issue. I am glad we could come up with a resolution to take care of your problem and that you are cooling comfortably in your home at this time. Please let us know when we can be of service to you in the future and thank you very much for taking the time to give us a review! We appreciate your business!"
Licensing
State Contractor License Requirements
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FAQ
Aire Serv of Greater Conroe is currently rated 4.8 overall out of 5.
Aire Serv of Greater Conroe accepts the following forms of payment: CreditCard
No, Aire Serv of Greater Conroe does not offer free project estimates.
No, Aire Serv of Greater Conroe does not offer eco-friendly accreditations.
No, Aire Serv of Greater Conroe does not offer a senior discount.
Yes, Aire Serv of Greater Conroe offers emergency services.
No, Aire Serv of Greater Conroe does not offer warranties.