Reviews
1.01 Reviews
Showing 1-1 of 1 reviews
DEBRA G.
09/2004
interior designers
 + -1 moreSHE WAS VERY PERSONABLE BUT DID NOT PROVIDE WHAT SHE WAS HIRED FOR. I CHECKED REFERENCES AND CANNOT BELIEVE I SPENT SO MUCH MONEY ONLY TO HAVE TO CHASE HER DOWN TO TRY TO GET AGREED UPON RESULTS. I HAD VALID COMPLAINTS NOT JUST "GEE I DON'T LIKE IT." SHE DIDN'T PROVIDE THE SERVICES SHE CLAIMED TO AND WHAT I HAD PAID FOR. I CALLED AND EVEN ASKED HER TO COME SEE WHAT I WAS TALKING ABOUT AND SHE ACKNOWLEDGED THE PROBLEMS AND SAID THEY WOULD BE FIXED. EVERY CALL AFTER THAT WAS A DELAY UNTIL SHE COULD MENTION THAT IT HAD BEEN TWO YEARS AND THEN SHE MADE IT SOUND LIKE SHE WAS DOING ME A FAVOR FOR CONSIDERING CORRECTING THEIR DECEPTIVE PRACTICES! SHE IS STILL NOT RETURNING MY CALLS NOR IS HER PAINTER. I HAVE NO ACCESS TO THE TILE GUY.
Description of Work: HIRED TO FIND PROFESSIONALS CONCERNING TILE INSTALLATION, WALLPAPER, AND PAINTING. THE WALLPAPER BEGAN TO LIFT IN ONE AREA SO I WAS TOLD THAT ALL SHE WOULD DO IS RUN SOME GLUE OVER THE SEAM AND I COULD DO THAT. THE TILE WAS INSTALLED INCORRECTLY IN AT LEAST TWO AREAS CAUSING IT TO BE FRAGILE AND CHIP. AFTER INSTALLATION IT WAS POINTED OUT AND SHE SAID IF THERE WERE ANY PROBLEMS SHE WOULD FIX IT, NOT THE CASE. THE GROUT BUBBLED IN PLACES AND CAME UP IN CERTAIN AREAS. CONCERNING THE PAINT, WE PAID FOR A CONTRACTED TWO COATS AND CLEAN-UP ETC. ONE EVENING WHEN THE SUN HIT THE PAINT JUST RIGHT WE REALIZED THAT THERE WERE AREAS THAT WRERE NOT PAINTED! WE THEN REALIZED ONLY ONE COAT WAS APPLIED (HOW COULD ONE MISS SPECIFIC AREAS TWICE!) THE INCORRECT COLOR WAS ALSO USED TO PAINT ONE ROOM. I WAS TOLD THEY WOULD CHANGE IT BUT IT REALLY LOOKED NICE THE WAY IT WAS! CABINET PAINT SPLATTERS. ALL CALLS AVOIDED AFTER ACKNOWLEDGEMENT AND PROMISE TO CORRECT. THEN TWO YEAR MARK NO RETURN CALLS.
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$6,000
Contact information
7500 MONROE COURT, Colleyville, TX 76034
Licensing
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Service Categories
Interior Design and Decorating
FAQ
LOWE INTERIORS is currently rated 1 overall out of 5.
No, LOWE INTERIORS does not offer free project estimates.
No, LOWE INTERIORS does not offer eco-friendly accreditations.
No, LOWE INTERIORS does not offer a senior discount.
No, LOWE INTERIORS does not offer emergency services.
No, LOWE INTERIORS does not offer warranties.
Contact information
7500 MONROE COURT, Colleyville, TX 76034