Door Works Overhead Door

John did a great job. Quick and clean. Due to weather was running behind, called to make sure delay was acceptable…very nice. Getting used to mo call, no show until several hours late. Nice to get the call.

I sent an email requesting service. I had a call at 8am the next morning. Service was set up for that day. John came at the designated time. He inspected the doors and reviewed the estimate for repair. He had the parts with him, so no return trip was necessary. The process was very efficient and repairs were made. I will definitely use Door Works in the future.

Did a fantastic job. Would highly recommend. They have always been professional and prompt.

They were great. They're very good and reliable. We've had them for a couple of years.

Service technicians and companies should adhere to two axioms: Repair before replace; and Offer a fair price first. Those are the standards of the technicians at Door Works. The first company I called didn't adhere to those axioms. When the storm knocked out my Liftmaster, overhead garage door opener, I called another company to see if it could be repaired. That repairman came in, pushed the button for my overhead door and said, "You need a new opener." When I asked him if it could be repaired, he said, "No. He offered to replace my garage opener with a Guardian, his company brand. I had a Liftmaster and was only interested in that brand. He quoted me a price of $600 to install a Liftmaster without a battery backup. When I refused, he called his "supervisor" who offered to reduce the price of the install by $100. I then called Door Works. When I told the technician I needed a new Liftmaster garage door opener, he said, "Are you sure it can't be repaired?" He told me that most likely the storm had shorted the circuit board. After I gave him the model number of my unit, he promised to bring a new circuit board to the scheduled an appointment. Given the age of my unit, 2003, he said it would be up to me if I repaired my current unit or purchased a new one. He quoted me a price of $479 for replacement and $200 for a repair. In the end, I replaced the unit. The Door Works technician never tried to sway me one way or another. I decided upon the new unit because it has a battery back up included. I'm so pleased with my new opener. It's whisper-quiet and I know it will give me long years of service. Door Works met the service company axioms: Technicians gave me the option of repairing the unit first and quoted me a fair price first.

Everything was done quickly and to my expectations.

I called and explained the problem and Jeff came out the very next morning - right on time. He quickly assessed the problem, replaced the sensors and serviced the door and the opener. It works perfectly now - the cost was $160 which included the cost of the service call, which I thought was very reasonable.

I couldn't be more pleased (well, I could if my springs hadn't broken!) After a FIASCO last week where a company gave me a $230 estimate then arrived only to increase the estimate to nearly $500 within moments of arriving for the lowest quality work available, I was pleasantly impressed with everyone associated with Door Works! I received an email estimate from Katie at Door Works for $229 - $249 depending on the size spring needed. I sent pictures of my door/springs and she was able to confirm $249+ tax for both springs. She scheduled me for a quick appointment at my convenience, and was super polite and friendly. Jeff was scheduled to arrive between 3:30 - 5pm today, but called at about 2:45 to let me know he was actually running a little bit early and would be here around 3:15. He was polite, friendly, and immediately confirmed the price and got to work. Within 20 minutes he had replaced the springs, checked the door thoroughly, and said even though it's an old door, it is working well and doesn't need any additional work. (A serviceman who DIDN'T try to upsell me?! WONDERFUL!) He made sure everything was running smoothly, and was on his way -- and my total was exactly what they had promised! I am SO pleased and will definitely use Door Works again for my garage door needs.

Jeff was great
He was on time and called before coming.  I had a very poor experience with another company that wanted to charge me over 50% more than door works.  Jeff was very refreshing, he was honest personable, and efficient. I will definitely use your company again.  Please pass on my comments to Jeff, I will request him as a technician next time I need your services 
Thank you

unknown

Everything went well from the initial phone conversation to determine the price all the way to the installation.  The doors seem to be very good quality and we would recommend them.

I highly recommend this company, Jesus was not just top notch, fast, fair, professional ...he fixed all problems and replaced opener within 2 days!

They showed up on time, even found our house in the country.  They finished on time too!

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Good work, was quickly completed.  The service man tried to upsell me on a few things but wasn't too pushy.

All work was completed as promised.

 Replacing both springs was my idea and I had done this before on another home I owned

One of the garage doors in a "new to us" house, would not open with the door opener.  We thought the sensor was broken, but it simply needed adjusting and a wire replaced. 
We had a 2-hour window and were pleasantly surprised when they called a couple of hours before our scheduled time and said they could be there early!
We have used this company several times in the past (replaced an entire garage door and also a broken spring) and will continue to do so.  They are prompt, efficient and we feel the prices are fair.  No need to look further for garage door problems!

 checked the door. explained what was not working andwhat was needed to repair thedoor. he had the partson hand. we agreed on the details.

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I called at 1:30 and scheduled an appointment at 2:30. The work was completed quickly. Door works great now. Closes normally and quietly.

Called for service and got a same day appointment.  Jeff, the installer, showed up right on time.  His work was well done in a timely manner.  He came prepared with all of the tools and supplies for the door, and recommended a higher gauge of spring than was originally installed since we'd installed some insulation on the door to try and avoid having problems in the future.  
He was very polite and cleaned up well before he left.  I am pleased with the service, the price and the timeliness with which I received an appointment.

We've used DoorWorks at least three times in the past five years with total confidence! They arrive on time and always conduct themselves in a professional manner. Their work is competitively priced and they warrant both their labor and parts. Installing heavy garage door torsion springs can be a dangerous job! While my husband is extremely handy (he sure has the tools to prove it!), he insists this is one job best left to the professionals. In addition to installing the springs and rollers, DoorWorks also  serviced the door and opener at no charge.
This past Christmas, we undertook extensive remodeling and our structural engineer noted that the lentil above the garage is beginning to sag. We consulted with DoorWorks and will use them to tackle this project,  which requires a new beam, in the near future,. They've already come up with a creative, sound structural solution that will not only improve the appearance of the garage doors, but will allow us to install a wider and higher door that will truly increase our flexibility in parking our cars inside. DoorWorks has been in business for many years and has an excellent reputation. We will continue to call them to service our garage door needs.

Excellent!

Work was done as promised
A quality produce was provided.
Angies List Discount offered and accpeted

Arrived on time.  Gave us an estimate and finished the job within a short time!

I called late yesterday for someone to come fix our garage door opener.  Jesus arrived around noon today, diagnosed the problem quickly as faulty safety eyes.  He replaced them quickly and also did extra service to make the door work smoother and quieter.    He also showed me that our springs and opener are on their last leg.  We may replace the door which may require a different spring size so hopefully they'll last until then!   I was very impressed with Jesus.