Heirloom Landscaping Services
About us
4 employees. Uses some subs for labor. Charges an hourly rate of $35 (6/20/2012). Travel charges may apply.
Business highlights
Services we offer
Landscaping, hardscaping, patios, pond installation/management, water features. Specializing in correct plant choices for environment zone and size limitations.
Amenities
Free Estimates
Yes
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 83% | ||
| 0% | ||
| 0% | ||
| 17% | ||
| 0% |
Very disappointed in results. He was not at all responsive to our concerns and did not honor his "Satisfaction Guarantee" or one year "Plant Warranty". Some of the plants were very poor quality and died right away; were not new nursery stock. He did not respond to my request for replacements for these inferior plants. Some of our original plants were salvaged for re use. However they were so mangled up in the process they do not look like they will live. Of the major plantings in his original plan, he switched out about 1/3 without our prior approval. The original design was not followed and the plants were placed randomly for a very hodge podge look. When I asked about the difference in cost due to these replacements, he said "trust me" but would not provide a final accounting to support his final bill. What ever you do, DO NOT pay the final bill without a complete accounting of all changes.
We have a lot of shade in our yard and expressed concerns that some of the plants would not thrive due to lack of direct sun. He claims to be a master certified nursery professional and said "trust me , I know what I am doing". He does not appear to be who he claims. The certifying association in Austin, the TNLA, did not currently list him as either "certified" or "master certified" and could not confirm his credentials. We should have checked this guy out better on the front end. That was our mistake.
Be very careful with this provider. Whatever you do, do not pay final bill until you are totally satisfied.Licensing
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