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Barker's Heating & Cooling
Electrical Baseboard or Wall Heater - Repair, Central A/C - Install, Central A/C - Service or Repair,
About us
Barkers Heating & Cooling is dedicated to providing both residential and commercial customers with a diverse portfolio of quality services and products that include air conditioning, heating, indoor air quality, insulation, weatherization and electronic controls. In order to ensure technological leadership in our industry, we encourage continued employee education with on-site educational videos and seminars. Our mission is to use our technical expertise to serve our expanding customer base without sacrificing personal and quality attention that we believe every customer deserves .
Business highlights
Emergency services offered
51 years of experience
Services we offer
Air conditioning, heating, indoor air quality, insulation & zoning.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.760 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 83% | ||
| 10% | ||
| 2% | ||
| 3% | ||
| 2% |
Showing 1-25 of 60 reviews
Lorraine L.
Jun 2019
They have been excellent and they stand behind their work. They are very knowledgeable and I would highly recommend them.
Ferel L.
Jan 2019
Efficient & knowledgeable technician diagnosed problem and fixed it promptly. I use Barker's as my Lennox dealer and have my warranty with them. They are excellent in every way and highly recommend them.
Michael J.
Jul 2018
From Sales to Installation to Quality Assurance; we were advised of several options in replacing a very old system. The Installation crew (three members) arrived promptly at 8:00 am performed demolition work on the old system, and installed the new system to include a new copper line set, and were done by 3:30 pm. In our opinion record time. Everything was professional. Work ethic and attitude fabulous. New iComfort thermostat was explained by the Quality Assurance man who arrived as the installation crew was finishing. We couldn‘t be more pleased with the explanation and downloading of the app to our phones to allow remote monitoring and such features as setting of temperature while on the way home from a trip for instance.
John Y.
Mar 2018
We had an issue with a cooling coil in the interior wall that wasn't properly wrapped. Eventually it caused mildew. Barker's had a crew out immediately and located the problem. They had to tear our some sheetrock to repair the damage. The company had our sheetrock replaced and painted at no cost to us. We have had no other problem with our units.
Response from Barker's Heating & Cooling
"Thanks for taking the time to review your recent experience. We're happy to know you were pleased with our quick and efficient crew, and we appreciate your A rating. Please don't hesitate to call us if there's anything else we can do!"
John R.
Oct 2017
Excellent -- superb and prompt service when systems failed. Cooperative assistance, good quality workmanship min installing. Thorough tech support in evaluating needs and several options offered and evaluated. Work completed in one day on time. Great follow up.
Response from Barker's Heating & Cooling
"[Member Name Removed], Thank you for taking the time to leave us your overall grade of A! We are so pleased that we could get your units back up and running and we appreciate your business!"
Rohit K.
Jun 2017
I got a coupon from Angie’s List. The workers were professional. Two people came out. The area was left clean.
Response from Barker's Heating & Cooling
"Thank you for your A rating! We appreciate your positive feedback and willingness to hire Barker's again!"
Carolyn C.
Jun 2017
Whenever I have work done, either routine or emergency, the service person arrives at the agreed time (always calling first), and completes the job efficiently and effectively.
Response from Barker's Heating & Cooling
"[Member Name Removed], Thanks so much for leaving us your review with a grade of A! We are so pleased to hear that we are always able to help you out and get the job done! We appreciate your business."
Michele S.
May 2017
I have used this company before, and though the technicians are always very polite and professional, they always come away telling me something major needs to be done. It is as if the technicians are instructed by their superiors to try to sell something. Invariably I don't do what they recommend and it never seems to be an issue, nor does it come up again at the next visit, even it's from a different A/C company. 10 years ago, they said I needed to replace my A/C unit which at that time was 12 years old. I called someone else for a second opinion and they fixed it for $30 and it is still running today!!! In a nutshell, I think they do good work, but they always try to sell you something else!
Response from Barker's Heating & Cooling
"Thanks for taking the time to share your honest review. We appreciate your feedback as it helps us to improve."
Gemma H.
May 2017
The customer advisor, Chuck Thompson, gave us a good deal as well as being personable and helpful throughout the whole process. They got us in quickly for the installation. The installers were on time and finished well ahead of how long I was told to expect. The person who came to inspect the installation was on time. It could not have gone better and I would unreservedly recommend them.
Response from Barker's Heating & Cooling
"[Member Name Removed], Thank you so much for leaving your five star review! We are so pleased that Chuck did such a wonderful job servicing you're A/C units, and we appreciate your business and kind words!"
Wendell G.
May 2017
Tech showed up a little late, but not unreasonably so. Service took about an hour and was completed satisfactorily.
Response from Barker's Heating & Cooling
"We truly apologize for our technician's delay, and we appreciate that you did not let it ruin your overall experience with our company. Thank you for your A rating!"
Jennifer G.
Apr 2017
Technician's came to the house. Within a half hour told me the blower motor was bad but that they did not know what part this particular unit needed (even though we paid them almost $7000 to install it a few years ago) and that they couldn't do anything until Lennox opened at 8 AM the next day. The next morning I called around 8:30 AM and they said someone had been sent to Houston to pick up the part, but they had other customers and they could not install it until 7 pm, even though I originally had an appt to have it repaired the day before. Jeff said to me " it isn't fair to my customers who have appointments today to put your repair ahead of them." Hello, my appointment was yesterday AND I was charged YESTERDAY and I paid YESTERDAY. We should have known better, as we had issues with their service department from the very beginning when they installed this AC. The customer service rep who answers the phone was also very rude and repeatedly talked over me when I was expressing my opinion of how I was being treated. I suppose work that is warrantied comes behind new business. We have an appointment today at 1pm to have Siegert AC fix this warrantied air conditioner.
Response from Barker's Heating & Cooling
"[Member Name Removed], we are truly sorry we were not able to fix your AC unit during your initial scheduled appointment. We would also like to apologize for the way your call was handled. We would like to discuss your experience further and get some additional feedback. Please contact us at your convenience."
Joe S.
Apr 2017
Barker charged me for the service call, it was a couple hundred dollars. They did not diagnosis what they should have.
Response from Barker's Heating & Cooling
"[Member Name Removed], I would like to speak with you in more detail about the service that was performed on 3/28. Our technician indicated the repairs needed that was also found at the contract inspection time which was performed in February. The only charges shown were for a diagnostic fee. If there were other charges I would like to discuss it with you and the services provided, as what is stated is not what our records indicate that you signed. Please give us a call at your earliest convenience."
Deborah S.
Jan 2017
We have been very happy with the new heating/cooling system. Barker's employees are reliable, knowledgeable, and punctual.
Response from Barker's Heating & Cooling
"Thank you for taking the time to review our work, we are pleased to know everything is working smoothly with your new system!"
Angie L.
Oct 2016
Great! Barkers was prompt, courteous and efficient.
Response from Barker's Heating & Cooling
"Thank your for your feedback [Member Name Removed], we greatly appreciate the time to review our installation and are glad you are enjoying your new system!"
Edward H.
Sep 2016
unknown
Response from Barker's Heating & Cooling
"Thank your for your feedback Mr. [Member Name Removed], we are glad our service was up to your satisfaction and are grateful for your recommendation!"
Kim S.
May 2016
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Response from Barker's Heating & Cooling
"Thanks for letting us know of your concerns, we would like to check with you about the low score to be able to improve on our service. We would love to hear from you again!"
Ted G.
Apr 2016
They originally put in the system. We found a problem and they came right out and fixed it with no charge.
Response from Barker's Heating & Cooling
"Thank your for your feedback Mr. [Member Name Removed] we are very happy to know the problem got resolved quick."
Heather M.
Feb 2016
unknown
Cindy G.
Jul 2015
unknown
Gary R.
Jun 2015
unknown
David S.
Jun 2015
They arrived on time at 730 to start working. The two guys mostly kept to themselves but worked extremely hard the whole day. The ended up leaving with everything finished at about 8pm that night. On top of that they only took a 30 minute lunch. All the work they did looked good as it went along. Towards the end of the day we noticed a hole in the ceiling close to the area they had been working in. We pointed it out to them and their supervisor came to look at it. The hole wasn't in an area they had been walking in the attic so it was unclear how it happened since their was evidence of water damage. I felt comfortable with their explanation of the problem and was appreciative that they agreed to take care of the problem at no cost to us.
Keith C.
May 2015
They worked on it couple of time. At the same time I had a another technician look at it and he told me that they sabotage the fan motor. So I am not happy with their service.
Marcia O.
May 2015
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Douglas R.
Apr 2015
Called Barker, they came out the same day and took a look. They found a wire that had heated up and melted into another wire, thus shutting down the refrigerant. The closeness of the wires is something that might have been caught in the check up but maybe not.
Barkers put in two new wires, rerouted them so they would not touch. They did not charge me a service call of $75 but only for time and materials which came to $ 35.00. This was very fair and I appreciate Barker's response on this.
This is the 3rd time I have used them and each time the experience has been very good. They are on time, polite, professional and very forthright about the problems and options.
I will definitely use them again. Excellent Service!
Barkers put in two new wires, rerouted them so they would not touch. They did not charge me a service call of $75 but only for time and materials which came to $ 35.00. This was very fair and I appreciate Barker's response on this.
This is the 3rd time I have used them and each time the experience has been very good. They are on time, polite, professional and very forthright about the problems and options.
I will definitely use them again. Excellent Service!
Mary S.
Apr 2015
unknown
Licensing
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FAQ
Barker's Heating & Cooling is currently rated 4.7 overall out of 5.
Barker's Heating & Cooling accepts the following forms of payment: CreditCard
Yes, Barker's Heating & Cooling offers free project estimates.
No, Barker's Heating & Cooling does not offer eco-friendly accreditations.
No, Barker's Heating & Cooling does not offer a senior discount.
Yes, Barker's Heating & Cooling offers emergency services.
No, Barker's Heating & Cooling does not offer warranties.